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Does Your Global Business Services Function Add Value?

The Global Small Business Blog

©iStock/CarlosAndreSantos Less than half of companies believe their global business services (GBS) function adds value. They run GBS like a business in terms of performance, cost, and service levels, and they attract more attention from the C-suite.

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The Rise of Global Business Services (GBS)

The Global Small Business Blog

©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular?

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12 Steps to Effective Change Management in Global Business Services | Blog

Everest Group

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program.

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The Conference Board’s Global Business Services Conference | Event

Everest Group

The Conference Board's Global Business Services Conference. Everest Group is a lead sponsor of The Conference Board’s renowned Global Business Services Conference, which is scheduled to be held in New York on October 27-28, 2022. In-person event. October 27 - 28, 2022 |.

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Embracing Impact Sourcing in SA’s Global Business Services Sector

Intelligent Sourcing

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated.

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Everest Group Publishes 2023 Rating of Top Global Business Services Employers

Everest Group

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland.