Most Sought-After Outsourcing Destinations in Asia

The outsourcing industry is constantly growing, with more businesses globally utilizing it. Companies from Western countries, the UK, and Australia commonly seek help from the top outsourcing destinations in Asia. Why? Because it is a hassle-free and cost-efficient process. However, it still depends as different outsourcing destinations deliver other impacts and results.

Many businesses entrust their essential business processes to outsourcing companies in Asia. It leads us to why business owners and investors choose them instead of other outsourcing destinations worldwide. What advantages do they obtain?

Top Outsourcing Destinations in Asia

Over the years, India and the Philippines have been the two top picks of businesses worldwide. In this case, when it comes to business process outsourcing. The rivals in the industry have been competing for the number one spot for decades. You need to know some thingswhen outsourcing to these two offshore destinations.

India

India has a vibrant culture and extraordinary customs and traditions. But what makes India one of the most sought-after outsourcing destinations in Asia and worldwide?

According to an article in The Times of India, American companies continue outsourcing jobs to India as a cost-reduction strategy. Change is constant in the technology industry, and transformation is an essential feature of a business model.

Critical factors brought about India’s success in business process outsourcing. It includes India, which provides low-priced yet high-quality offshore software development services. These remote demand well-developed processes for managing major projects in distributed areas. In addition, it’s difficult for international people to generate employees that are equal to what India has built over the years.

If you plan to outsource software development, India is a great choice. This country has many software development companies. Its professional workforce includes software engineers. They are knowledgeable in app development and tools. Moreover, they have seized challenges that have further honed their skills and versatility.

Philippines

As of this writing, the Philippines is the top outsourcing destination globally—a significant development and a giant leap for this Southeast Asian country. Outsourcing is mainly in Metro Manila, Clark, and Cebu City.

Its cultural compatibility is one of the reasons why it has become the world’s elite and pioneering outsourcing destination. The Philippines continues to be a global leader in voice services. Thomson Investment Advisory Firm confirmed it. There are call center companies that position their services to different markets. Magellan Solutions, for example, offers customer support, order taking, answering services, 24/7 calls, multilingual support, and many more to small businesses.

Malaysia

This country is backed by its supportive government and world-class infrastructure. Its continuously developing economy is supported by a democratic government with a politically stable and multilingual environment. These made Malaysia thrive and an influx of many global outsourcing giants, especially in the field of ICT.

The outsourcing companies in Malaysia offer reasonable rates. It is a great deal for small to medium businesses. The only difficulty here is the smaller labor pool compared to neighboring countries. However, the excellent quality of their services speaks more than this challenge.

What Makes the Philippines Stand Out?

Many companies in the US rely on Filipinos to do outsourcing work. The rapid increase in the number of businesses from different countries investing in the Philippines only proves that the government is the top outsourcing destination in the world. Here are some of the reasons why outsourcing to the Philippines is a no-brainer:

Low-Cost Operation Expenses

The cost of Philippine call centers is lower than that of the US, Australia, Europe, and other areas of the world, but it is higher than that of India. They make up for it by offering quality services. Their good communication skills and better cultural understanding, especially those of the West, are also a plus. The affordable call center pricing attracts investors to the Philippine call center industry.

Stable and Progressing Economy

As years pass, the country is gradually rising. It is now back on its feet and continues strengthening the developing economy. It aims to regain its previous status as one of the best nations in Asia. Moreover, its geographical setting is ideal. It lies in the most perfect location on the continent—in the heart of Asia.

Western Influence

Spanish and American colonization significantly influenced Filipinos, and this influence is still evident today. The Filipino lifestyle is entirely parallel to those in the Western regions. This means Filipinos can adapt quickly to just about any environment and culture, and this is because of their flexibility.

Government Support

The government has dedicated programs for the development of the Philippine BPO industry. These include welcoming foreign investments and providing better infrastructure, technology, and other benefits. The industry has become one of the government’s priorities, and the government is aware of its significant contribution to the country’s growing economy.

Proficient Workforce

The Philippines is one of the largest English-speaking countries in the world. Its English proficiency rate is approximately 72.0%. The country’s talent pool primarily holds degrees in various professional fields. Its neutral accent offers significant quality and value to outsourcing international companies.

These are just some of the reasons that the Philippines is the leading call center country in the world. You might find out more once you try to outsource services to one of the country’s most trusted call centers.

The business process outsourcing industry in the Philippines continues to grow. It has no signs of slowing down in the coming years. It will continue to thrive and hold its title of being one of the top outsourcing destinations. All their greatness and benefits can bring your company to the top.

Asia – the Top Pick of Business Owners

Outsourcing in this part of the world is genuinely ideal. The outsourcing market here is huge. This is true not only for large businesses but also for medium and small businesses. This is because of the number of benefits it can provide. Some of the key reasons why Asia is considered the top outsourcing destination include the following:

Cost-Efficient Labor Market

One of the main reasons companies choose Asia over the others is the low operating costs and labor market rates. This means that it is more cost-effective. It can help you save more without compromising the quality of the process.

Access to Resources

Another significant benefit of outsourcing within this continent is accessing unreadily available resources, which can be valuable to your business. Outsourcing also offers the possibility of gaining new ground of opportunity and allows companies to grasp the benefits of re-engineering.

Global Knowledge-Base and Facilities

Companies outsource to third parties because they want the in-house staff to focus more on complex processes. They prefer this setup because these processes are valuable for the business’s success. Outsourcing to Asia enables them to tap into and influence a global knowledge base and provides them access to top-notch facilities.