Running a successful legal firm comes with, among other things, a lot of admin. The to-do list of you and your team likely feels endless and, without the help of others, unachievable. But did you know there’s a better way to handle the recurring, repetitive, and time-consuming tasks that will likely take you away from the valuable work you could be doing?

Outsourcing is now a multi-billion dollar industry with everyone from individual freelancers to big corporations ready to take on your extra work. From day-to-day admin to payroll and accounting, as well as call outsourcing and even case management, by outsourcing areas of your business that take up a lot of time but don’t require the highly-skilled input from your core team, you could save money and increase efficiency.

If you’ve ever thought about bringing an outsourcer into your company plan, then keep reading to learn more about the foundations of legal process outsourcing, what the benefits are, and how you can get it set up in your business.

In the legal industry, outsourcing solutions have become a game-changer for law firms and legal companies looking to optimize their operations and minimize costs. One particular area where outsourcing has emerged as a practical solution is in the intake department. Law firms are increasingly entrusting specialized service providers to handle client inquiries, lead qualification, and appointment scheduling.

Advantages of Legal Process Outsourcing

There are loads of benefits to be gained from outsourcing parts of your business, the main ones of which include:

  • Efficiency: by offloading time-heavy admin work you can get it done more quickly, while allowing you and your team to get other tasks done too
  • Cost-saving: while it may, at first, appear that you’ll spend more by paying for a BPO company, by releasing your highly-trained employees from spending their working hours doing admin or repetitive tasks, you’ll see an increase in revenue-generating work
  • Easy expansion: as your company grows, your outsourcer can grow too. No longer do you need to worry about lengthy recruitment and advertising. Simply state your requirements, and your outsourcing partner will be able to scale up and down as needed. Got lots of significant cases on? Ask for more support. Are things a bit slower? Scale down. Easy.
  • Focus on Big Projects: one of the biggest pros for outsourcing areas of your business is the time and space it provides to work on bigger things.
  • Turnaround time: when working on legal projects that are a priority, it can often mean working longer hours to ensure it’s completed in time. Most outsourcing companies offer 24-hour service with teams working on shift patterns, which means you can have constant support, which will increase efficiency. This is also great if you work with a company in a different time zone, as they can be working while you and your team are resting.

Increase Your Expert Offering

Another major benefit of legal processing outsourcing is the ability to engage legal experts in other areas of the law. Unless you’re a huge corporation (and even then, it’s always beneficial to have higher expert input), then it’s likely your firm won’t be able to cover all aspects of legal support. By working with skilled and niche outsourcing companies who specialize in areas of the law that your company doesn’t, you can expand your potential client base and gain an advantage over your competitors.

How To Start Working With an Outsourcer?

The great thing about outsourcing in today’s world is that many experienced companies are ready to take any stresses away from you, from start to finish. Once you’ve found a company you like the sound of, most will offer a no-obligation chat to determine your needs and tailor the best offering.

Once set up, you will be able to work with your assistant(s) and create a workflow that works for you and them, meaning the day-to-day admin is taken care of, leaving you and your team to get on with the important work.