2016

Chazey Partners Joins Shared Services Leadership Coalition (SSLC)

Chazey Partners

Chazey Partners, a practitioners-led global management advisory business specializing in Shared Services & Outsourcing and Business Transformation, is proud to announce its sponsorship of the … Chazey Partners Joins Shared Services Leadership Coalition (SSLC) Read More ».

The Importance of Strategy and Governance for Global Business Services

AH Anderson Consulting

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

BPO, IT Firms Drive Office Space Demand in the Philippines

SourceFit

Business process outsourcing (BPO) companies in the Philippines serving the needs of technology firms abroad are boosting the demand for rental office space, according to real estate consultancy firm Colliers International. . Colliers said IT companies are considered the main source of office space take-ups in the U.S., a phenomenon that is changing workspace strategies in various industries. Among the companies leading office space activity are Amazon, the online retail giant, and Facebook.

Everything Sourcing - Untitled Article

Everything Sourcing

Sourcing failures have never been formally discussed in a sourcing conference until last week at SOSU (The Sourcing Summit in Amsterdam 27-29 September, 2016). I feel very fortunate to have been able to air this topic and share my thoughts about it.

Remote Rule #1: People First

Speaker: Kim Shepherd, Author, Keynote Speaker, Entrepreneur, Former CEO

For HR professionals, figuring out how to keep employees engaged, while working independently in a remote setting might seem daunting at first. Kim Shepherd will share how utilizing a clever combination of tried-and-true culture-building strategies.

A list of things ‘great’ leaders says to their team.

Skcript

Fortunately, I’ve got the chance to work under great leaders. Great leaders ask questions and interact with people in a way that clearly differentiates them. Here are some common quotes/questions I have noticed with great leaders: Thank you. You have been doing an amazing job. How could we do this better? Sorry, it was my mistake. Your contribution is really valuable. I think you have the capacity to do this

Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and Contact Centers

Chazey Partners

Esteban Carril and Ivan Carrillo of Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and … Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and Contact Centers Read More ».

More Trending

Developing Organizational Cybersecurity

Chazey Partners

Chazey Partners, a practitioners-led global management consultancy firm specializing in business transformation, Shared Services, and corporate strategy optimization, shares insights into developing holistic cybersecurity solutions … Developing Organizational Cybersecurity Read More ».

Chazey Partners Shares More Insights into Business Continuity Planning (BCP) for Shared Services Organizations

Chazey Partners

Chazey Partners, a practitioners-led global management consultancy firm specializing in business transformation, Shared Services and outsourcing, and technology enablement, shares more insight about Business Continuity … Chazey Partners Shares More Insights into Business Continuity Planning (BCP) for Shared Services Organizations Read More ».

Taking Global Business Services to the Next Level

AH Anderson Consulting

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.)

Moving from Shared Services to Global Business Services

AH Anderson Consulting

The concept of corporate Shared Services (SS) has been around a long time, with the private sector credited with starting this concept in the late 1980’s, and the public sector about a decade later.

How the Candidate Experience Is Your Competitive Advantage

Speaker: Kevin W. Grossman, TAS, HCS | Talent Board and the Candidate Experience (CandE) Awards President

During this informative webinar, Talent Board and the Candidate Experience (CandE) Awards President, Kevin Grossman, will share insights from their candidate experience benchmark research and teach you how the candidate experience is your competitive advantage.

Phil Searle, Founder and CEO of Chazey Partners, discusses growing from a CFO to a CEO at the 2016 Financial Leadership Summit by FEI

Chazey Partners

Philippine Outsourcing Industry Attrition Rate Drops to 50%

SourceFit

Attrition rate in the Philippine business process outsourcing (BPO) industry dramatically improved as it dropped to an average of 50 percent from 70 percent, because of factors like salary, training, government intervention and continuous education. The improvement may also be due to the new career paths in BPO for young people. .

BPO 40

SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

SourceFit

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. According to Prople’s business development and project management group head Juan Paolo Araneta, businesses that outsource business processes save from 15 to 20 percent in operational costs while experiencing process improvements. .

Philippine Economy to Grow Over 6% in 2016

SourceFit

The Philippine economy is expected to grow over 6 percent in 2016 and the near term, according to an economist from a Swiss financial institution. Mark Matthews, head of research Asia at private Swiss Bank Julius Baer, said in an interview that above 6 percent growth three years in a row would make the country’s economy one of the fastest-growing in the region, potentially beating China. .

The 2022 Guide on Becoming An Inclusive HR Practitioner

Speaker: Dr. Akilah Cadet, Founder and CEO of Change Cadet

This webinar was designed by Dr. Akilah Cadet, Founder and CEO of Change Cadet, to educate and empower HR practitioners and recruiters at every level, to become accomplices and hold other colleagues accountable. She will cover tips to work through difficult conversations, steps to apologize, and how to act in the workplace.

Global Knowledge Process Outsourcing Market to Grow 23%

SourceFit

The global knowledge process outsourcing (KPO) market is expected to grow at a compound annual growth rate (CAGR) of about 23 percent from 2015 to 2019, according to study published by Technavio. The growth of the KPO industry is mainly driven by companies looking for more analytical and specialized expertise. Technavio’s report found that the healthcare sector is the fastest growing segment in terms of outsourcing knowledge-intensive services. .

Banking, Financial Services & Insurance Outsourcing to Hit $277B

SourceFit

The global banking, financial services and insurance (BFSI) outsourcing market is expected to be worth more than $277 billion by 2020, according to a recent report released by Technavio. Analysts predict an increase in the volume of outsourcing contracts in the financial services segment as more companies turn to IT outsourcing to streamline operations and drive competitiveness. .

Philippine IT BPO Revenues to Reach $3B in 2016

SourceFit

The country’s information technology and business process outsourcing (IT-BPO) . industry expects to generate $3 billion in revenues this year, according to the IT-Business Process Association of the Philippines (IT-BPAP) president Jomari Mercado. . Mercado said the industry can “easily” reach $3 billion in 2016, which represents only a 14 percent increase, as it is already posting that growth rate.

Philippine Outsourcing Sector Will Add 225,000 New Jobs in 2016

SourceFit

The Philippines’ information technology and business process outsourcing (IT-BPO) industry expects to add more jobs and generate $25 billion in revenues in 2016. The Department of Labor and Employment (DOLE) says the BPO sector is well positioned to hit the targets at the industry’s current growth rate, which is faster than the growth rate of the economy.

How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

In this session, Jeanette Leeds, Talent Acquisition Expert, Business Leader, and Tech Entrepreneur will teach you about the latest talent acquisition solutions to support your gender-diversity hiring journey.

Philippines Continues to Attract Multinationals, BPOs Expand Workforce

SourceFit

Multinational companies continue to establish operations in the Philippines , while existing business process outsourcing (BPO) firms expand their workforce and local real estate companies construct new BPO buildings to support the sector’s growth. Financial services giant American Express (AmEx) is one of the latest multinational firms to set up shop in the country. . AmEx recently inaugurated its first contact center in Metro Manila to provide credit and fraud services to U.S.-based

BPO 40

Philippine Outsourcing Sector Continues to Drive Demand for Office Space

SourceFit

The business process outsourcing (BPO) industry in the Philippines is expected to grow faster this year and generate $25 billion in revenues and 1.3 million jobs for Filipinos. Real estate consultancy firm Colliers International said the growth of the BPO sector will lead to higher demand for office space that will absorb the increase in supply this year. .

BPO 40

Global Data Analytics Outsourcing to Reach $5.9B by 2020

SourceFit

The global data analytics outsourcing market is expected to grow at a compound annual growth rate (CAGR) of 29.1 percent and generate $5.9 billion in revenues by 2020, according to a recent study published by Allied Market Research. Companies are outsourcing analytics to third parties to make informed business decisions, reduce costs, mitigate risks and improve customer service. .

Philippines Leads in Outsourcing, Services Sector

SourceFit

The Philippines is considered a global leader in business process outsourcing (BPO), and its services sector is a competitive advantage. University of Asia and the Pacific ( UA&P ) director for research and communications Bernardo Villegas explained that the country’s service sector is booming due to the “above average quality” of the Filipino talent pool. .

Managing Global Teams - A Call For New Technologies

Speaker: Stefani Stanislawski,Tedx Speaker, Entrepreneur, and Product Development Expert

Join Stefanie Stanislawski, Entrepreneur, Software Product Manager, and product development expert, as she shares technologies and processes that could help HR heroes thrive in the new working environment.

Global Healthcare IT Outsourcing Market to Reach $68.3B by 2020

SourceFit

Global healthcare information technology (IT) outsourcing will grow at a 12 percent compound annual growth rate from 2014 to 2020 to reach US$68.3 billion by 2020, according to a new study by global market research and consultancy firm Everest Group. North America will continue to be the biggest consumer of healthcare IT outsourcing services. The region currently has $9 billion worth of IT outsourcing contracts up for renewal from 2016 to 2020. .

Philippine Real Estate One of SE Asia’s Strongest Thanks to BPO

SourceFit

The Philippines and Vietnam were the strongest performing real estate markets in Southeast Asia in 2015, according to industry magazine Property Report. The magazine said the Philippine real estate industry remained a solid performer mainly due to a strong business process outsourcing (BPO) industry. .

BPO Philippines to Boost Logistics Market

SourceFit

The Philippine business process outsourcing (BPO) industry is expected to boost the country’s logistics sector, according to consultancy firm Colliers International. Colliers said the booming BPO industry has led to a huge demand in purpose-built facilities and made logistics an exciting investment area as capital flows increase. .

Sourcing Summit Europe 2016

Everything Sourcing

The post Sourcing Summit Europe 2016 appeared first on. Front

Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

Join Ben Eubanks, Speaker, Author, Researcher, and HR Analyst as he shares examples, stories, and data to help illuminate the path in one of the most challenging and complex hiring environments that talent leaders have ever seen.

Unconventional Sourcing Methods coming through! Make way!

Everything Sourcing

Heads up people, something different is going on in our sourcing world! The shortage of talent pool calls for creative ways to widen the talent pool.

Make continuous feedback a part of your company’s culture

Skcript

Feedback is one of the most important aspect of building a great team to realize a company’s mission. Making feedback an integral part of your culture can easily have a huge positive impact in your company’s trajectory. I recently came across this talk by Shery Sandberg at Stanford for graduate students. She talks about consistent feedback that she requested Mark to do, when she took up the post of Chief Operating Officer at Facebook

40

Skcript announces Varun Raj as the Product Owner of Pollfury

Skcript

Varun has been involved with Skcript ever since we started. He has been serving as our Senior Architect, helping the company build insanely great products over the years. At Skcript, I try to push things forward in all possible boundaries. Being a small team, we have been pivoting a lot of ideas and we’ve been focused on building products that help companies run better, smarter and run the way they should be running in 2016

40

Introducing Understand Better!

Skcript

When a company grows, most of the time the management starts caring more about their people. They try to spend as much time as possible with each and every person in the company, but still, there are somethings left unsaid. This, is a bad thing for any organization. Many times, your team members want to express some of their own ideas, and try things differently from the way it currently is in the company

A Location-Agnostic Approach to Attracting and Retaining Talent

Speaker: Jacky Cohen, Chief People Officer at Topia

Join Jacky Cohen, Chief People Officer at Topia, as she shares insights and information about the importance of having a location-agnostic approach to recruiting. She will also explore the compliance challenges to recruiting and the benefits of expanding your candidate pipeline.