2010

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It’s Official: PH Bests India as No. 1 in BPO

SourceFit

MANILA, Philippines – After challenging India for the top position for several years, the Philippines is now the world leader in business support functions like shares services and business process outsourcing, according to the latest reports and trends analyses. In fact, the country overtook India in these categories last year, according to IBM’s latest Global Locations Trend Annual Report, released recently in New York.

BPO 40
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Philippines Overtakes India as Call Centre Capital

SourceFit

The Philippines has become the call centre capital of the world, overtaking India as the number one player in the global business outsourcing market, according to industry data and the government. President Benigno Aquino has led celebrations in recent weeks as it has become increasingly clear that the Southeast Asian nation has become the world’s dominant player in the outsourced back-office operations industry.

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India Worries PH Will be World’s no. 1 BPO Center in Five Years

SourceFit

MANILA, Philippines – The Philippines toppling India as the world’s top destination for offshore business process outsourcing (BPO)? Sen. Miriam Defensor-Santiago thinks so, drawing from a recent visit to India where the industry was supposedly abuzz about the Philippines surging past the South Asian nation in five years. Full Story on Trade Union Congress of the Philippines.

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DOLE Assures Safer BPO Workplace

SourceFit

MANILA, Philippines – Call center agents employed in Metro Manila can look forward to much safer and healthy workplaces. The Department of Labor and Employment (DOLE) reported yesterday that the government is set to implement a comprehensive occupational safety and health program for business process outsourcing (BPO) firms in Metro Manila. Full Story on philstar.com.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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BPO Sector Poised to Exceed $9-b Revenue Target

SourceFit

The country’s business process outsourcing industry will likely register foreign exchange revenues of close to $10 billion this year, exceeding the government’s target of $9 billion, the Commission on Information and Communications Technology said Monday. Full Story on Manila Standard. The post BPO Sector Poised to Exceed $9-b Revenue Target appeared first on.

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Outsourcing Sector Still on Growth Path

SourceFit

THE LOCAL business process outsourcing sector remains optimistic of further growth and expansion this year, due largely to the increasing acceptance of outsourcing as a cost-saving and productivity-enhancing measure. According to the results of a recent industry forum and a related survey, close to 80 percent of BPO companies in the Philippines expect to expand their workforce by 6 percent to as high as 80 percent in the next 12 months.

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US Bill Restricting Outsourced Call Centers Unlikely to Affect RP

SourceFit

MANILA, Philippines – The booming business process outsourcing (BPO) industry in the country is unlikely to be affected by a US bill discouraging the outsourcing of American contact center operations overseas. Labor group Trade Union Congress of the Philippines (TUCP) said many American companies farming out their operations abroad are expected to lobby for the junking of the measure.

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Outsourcing Industry to Grow 26% This Year

SourceFit

MANILA, Philippines (Xinhua) – The Philippine business process outsourcing (BPO) industry is expected to grow by 26 percent growth target this year thanks to global economic recovery, the Commission on Information and Communications Technology (CICT) said yesterday. Full Story on philstar.com. The post Outsourcing Industry to Grow 26% This Year appeared first on.

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IT Outsourcing Increases Productivity

SourceFit

Outsourcing provides businesses with a cost-effective solution to their IT needs and increases productivity, a leading chief executive officer (CEO) has said. Cery Perle, CEO of Spare Backup, computer security specialist, told CBR IT Services that his company was planning to outsource some of its IT and software development functions in a bid to improve its service.

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RP Outsourcing Industry to Grow by 26 Percent This Year

SourceFit

MANILA, Philippines (Xinhua) – The Philippine outsourcing sector is expected to grow by 26 percent this year as more global companies search for means to lower business cost. Full Story on philstar.com. The post RP Outsourcing Industry to Grow by 26 Percent This Year appeared first on.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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BPO Sector Generates $7.2B in Revenues

SourceFit

MANILA, Philippines–THE BUSINESS PROCESS OUTSOURCING SECtor continues to be the country’s sunshine industry, generating more than $7.2 billion in revenues last year, a 19-percent increase from $6.1 billion in 2008. Full Story on Philippine Daily Inquirer . The post BPO Sector Generates $7.2B in Revenues appeared first on.

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RP Challenging India for Supremacy in BPO

SourceFit

ILOILO CITY, Philippines – President Gloria MacApagal-Arroyo on Wednesday hailed the country’s significant advance in the Information and Communication Technology-Business Process Outsourcing (ICT-BPO) industry, saying the country was already challenging the global industry supremacy of India. Full Story on Inquirer Visayas, Philippine Daily Inquirer.

BPO 40
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Local BPO Upbeat on Sustained Growth

SourceFit

The local business process outsourcing (BPO) industry is bullish on sustained growth this year. The upbeat mood came on the heels of US President Barack Obama’s slashing of incentives for US firms that outsource offshore, in order to keep jobs for Americans. Full story on Manila Times. The post Local BPO Upbeat on Sustained Growth appeared first on.

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BPO Sector Seen Posting $11B-$13B in Revenue

SourceFit

MANILA, Philippines–The country’s business process outsourcing industry is expected to generate between $11 billion and $13 billion in revenue this year, as more companies turn to outsourcing and offshoring to cut costs and make operations more efficient. Full Story on Philippine Daily Inquirer. The post BPO Sector Seen Posting $11B-$13B in Revenue appeared first on.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Outsourcing Sector to Keep Growing

SourceFit

WITH THE GLOBAL ECONOMY getting back on its feet, the outsourcing industry is expected to continue booming, with worldwide revenues seen reaching $412 billion this year. Full Story on Philippine Daily Inquirer. The post Outsourcing Sector to Keep Growing appeared first on.