Offshore India Data Entry
JULY 6, 2021
Most of the business operations are depending on the existing data. This demands the need for accurate data entry. The advancement in machine learning and artificial intelligence had brought in a solution for this difficulty and that is data automation. It enables firms to upload, manage, and process data using automated tools, rather than manual performance.
Automation Anywhere
JULY 5, 2021
The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. 1.
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Neeyamo
JULY 9, 2021
The year 2020. The world shut down. Organizations were forced to close their doors. Employees lost their jobs. People lost their lives. Many gave up – except for a handful who were charged with combating this invisible enemy. Amidst all the chaos, like a silver lining, a small fraction of the 7.9 billion still kept the battle going; still kept rooting for the world to test negative.
V-Soft Consulting
JULY 6, 2021
Enterprises are realizing migrating to the cloud is a necessity rather than just another opportunity. The question most organizations face when using the cloud is whether they should use a private cloud, public cloud, or hybrid cloud solution which is a combination of both private cloud and public cloud solutions. To understand hybrid cloud options, it's important to understand what public and private clouds are and how they work.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Velocity Global
JULY 6, 2021
DENVER, July 6, 2021 —. Hosted by Velocity Global founder and CEO Ben Wright. Features conversations with forward-thinking business and tech leaders. Debut episode with “Shark Tank’s” Robert Herjavec. “ Forge Ahead ,” a new podcast uniquely focused on the future of work through insights from forward-thinking business leaders, launched today. Hosted by Ben Wright, Velocity Global founder and CEO, “Forge Ahead” explores how the world embraces and overcomes challenges of new ways of working, from r
Automation Anywhere
JULY 6, 2021
The world’s population will reach 9.1 billion by 2050 and to feed the larger population, food production will have to increase by 70%, according to a report from the Food and Agriculture Organization of the United Nations. That puts additional pressure on the agriculture industry, especially the farmers. Already, they’re dealing with domestic and global competition, diminishing resources, rising material and transportation costs, and environmental changes.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
V-Soft Consulting
JULY 8, 2021
Data management automation is the process of streamlining data management, business operations, and other important tasks across the enterprise. Implementing automation for improved data management not only speeds up business processes and operation handling, but it's also more cost-effective and time-saving. V-Soft Digital worked with one of the largest privately-held third-party benefits administrators and developed a backend data management automation solution for the company.
The Scalers
JULY 8, 2021
CONTENTS 1. Are you struggling to find local talent? 2. Does your existing team display insufficient tech skills? 3. Are you overspending to stay local? 4. Is scaling fast a challenge? 5. Are you wearing too many hats? Why offshore? Building a well-rounded dedicated development team, especially in the West, can be challenging. With a significant shortage of tech talent and sky-high salaries , hiring a local development team is a process that most companies simply don’t look forward to.
Risk Guide
JULY 9, 2021
Season 1, Episode 3: Alexander Larsen continues his conversation with Gregory Irgin in the UAE. In this series of Risk Managers Getting Coffee, we’ll be meeting with seven Risk Managers to gain insight into their risk experiences, areas of expertise and to learn more about risk management in the country they work in. Gregory shares his exciting stories of working in the Middle East and Africa and his views on Risk, Strategy and Audit, whether or not Industry experience is crucial to the ri
Magellan Solutions
JULY 9, 2021
What are the different Philippines call center services and how much can you expect them to be? In today’s digitally disrupted market, traditional revenue sources are becoming more elusive. Furthermore, sustainable growth requires a new operating model. One that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
V-Soft Consulting
JULY 8, 2021
This month's spotlight features Kasey Tyring, a member of the V-Soft marketing team. Anything that you see online and in-person that represents V-Soft, Kasey had a hand in creating. Celebrating her 3rd anniversary at V-Soft, we wanted to get to know Kasey a little better as she shares what she likes to do in her free time and what she likes most about being a part of the V-Soft family.
Velocity Global
JULY 9, 2021
United States employees are leaving their jobs at a record pace. According to new data from the U.S. Department of Labor, 2.7% of U.S. professionals left their jobs in April—up from 1.6% in April of 2020, and the highest rate of turnover since 2000. . Additional data indicates the employment upheaval will continue. More than half (52%) of North American talent plans to look for a new job in 2021, according to the Achievers Workforce Institute’s most recent Employee Engagement & Retention rep
RampRate
JULY 9, 2021
Join us on LinkedIn - Facebook - Twitter - Google Plus. This article originally appeared in Medium and can be found here PERI Finance, a leading DeFi platform of various derivatives and synthetic assets exchange protocol, announced that its PERI token is coming to the public via Gate.io.,leading blockchain assets exchange. IEO(Initial Exchange Offering) will be launched on 10th May, 2021 14:00 UTC.
The Hackett Group
JULY 9, 2021
Business leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably expect the bar to go? Now, we have a clearer idea. In 2021, we incorporated the structural changes associated with technology innovation and digital transformation into our annual benchmarking methodology, creating a new target that we call “digital world class.” Here’s what we found: At the same time they are enabling enterprise tr
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Magellan Solutions
JULY 8, 2021
Why Some US Companies Do Not Hire Philippines Call Center. Global businesses and industries are thinking of expanding to new and exciting opportunities. But there is a certain fear within regarding outsourcing. These fears stem from the basic security concerns that organizations have, and can be mitigated by actually engaging with an outsourcing company.
Metasource
JULY 8, 2021
There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1.
Hyland
JULY 7, 2021
We’re committed to continuing to support and invest in all our major content services platforms as far into the future as we can see. The post It’s about the customer — it always has been appeared first on The Hyland Blog.
comeMakeit
JULY 7, 2021
Coordinating distributed and remote working teams is not easy. It has its own benefits and shortcomings too. A rigid manifesto will not work for every situation and every organization. Thankfully, Agile methodology gives us the freedom to stay true to its principles and yet customize its methods for our needs. Though many companies had to adopt remote working because of the pandemic, our teams despite being distributed, were always building Agile software products just the way our clients wanted
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Magellan Solutions
JULY 8, 2021
What does it look like in the shoes of a Pay Per Sale Telemarketing Agent? Pay Per Sale Telemarketing also known as pay for performance sales outsourcing is a popular service among small to midsize businesses, especially in the retail and eCommerce industry. Although PPS Telemarketing is in-demand, only some companies really know what telemarketers do and what’s happening behind phone calls.
ScaleHub
JULY 6, 2021
Scaling your business doesn’t always mean growing from within. Often, the most effective method is to partner with other organizations that are aligned with your industry and methodology, but that can bring special expertise to the table. At ScaleHub, we offer our enterprise customers crowdsourcing solutions uniquely cultivated to meet their needs. That includes utilizing business process outsourcing (BPO) crowds to add greater value to their overall capacity.
https://www.hcmworks.com/blog
JULY 7, 2021
When it comes to drafting contracts for contingent workers, you have to get it right the first time around. Any unidentified conditions or ill-described project specifications can lead to unmet quality standards by contractors and potential liability as a result of inadequate instruction. Every step of the managed service lifecycle involves paperwork to prevent this, and selecting the right statement of work (SOW) for the right service provided is vital.
comeMakeit
JULY 7, 2021
Agile is often used to refer to a set of practices and methodologies that a business adopts for its software development processes. In today’s digital environment Agile can be broadened to every aspect of the organization. This Business Agility gives any organization the strength to face and overcome not only technical disruptions, but also pandemic induced ones.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Magellan Solutions
JULY 7, 2021
Why invest in an on call after hours answering services ? Magellan Solutions’ after hours call answering service can help you fill the gaps in your client support schedule. Today’s customers expect better. Even if your customers live in your time zone, the internet has created an expectation of 24-hour availability. With our after hours telephone answering services for your office, that’s exactly what they’ll get.
Provana
JULY 6, 2021
Companies in the credit and collection space have a slew of acronyms to contend with, and each comes with its own set of compliance requirements. To top it all, changes to Consumer Financial Protection Bureau (CFPB) rules and the Fair Credit Reporting Act (FCRA) / e-OSCAR dispute resolution is only making it more challenging for credit and collections organizations.
V-Soft Consulting
JULY 6, 2021
Irrespective of the industry, every business deploys various procedures, tools, and strategies to monitor and improve business performance. Various metrics are defined for performance monitoring tools to assess the performance of a business process or function, which can be something like the number of investments, customer satisfaction evaluation, monitoring number of orders placed or clicks in an ad campaign.
Quint
JULY 5, 2021
Quint and OBM Dynamics are pleased to announce their partnership in offering Organizational Behavior Management (OBM) Foundation Level Trainings. Quint has become a Certified Partner of OBM Dynamics to deliver the OBM Foundation training in The Netherlands. Quint recognises OBM as a strong and natural extension of our portfolio. Being Thought Leader in digital transformations, we embrace OBM to ensure leaders and teams in organizations understand the importance of behavior in managing change.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Magellan Solutions
JULY 7, 2021
Is it true? Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Well the truth is, it’s still impossible to know what the true impact of outsourcing is to the economy. But let us arm ourselves with some basic facts. With all of the debate surrounding outsourcing, it is a good idea to review the facts and data.
Metasource
JULY 6, 2021
While document scanning services and document management software have proven to be a powerful way for companies to better manage their documents, many organizations are still inundated with paper and haven’t embraced a digital transformation. Why? Negative perceptions around document scanning and fear may hold them back, but these feelings are more myth than reality. 1.
Raya Contact Center
JULY 5, 2021
As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in providing outsourcing services to customers worldwide, it is fair to say that this is due to its progressive and technological infrastructure as well as its highly professional calibers, asserting themselves amongst global companies in the industry.
Quint
JULY 6, 2021
“Disrupt before you’re disrupted,” is a catchphrase heard in every sector. Technological developments are occurring one after another at an increasing pace and they are changing our life as a person, a customer and an employee. In turn, to survive, enterprises have to change their way of working. Disruptors in the market have mastered agility by creating innovative ecosystems to embed it across the entire organization: from ideas to product development and all the way through to release and supp
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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