Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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Forrester’s Digital Go-To-Market Review: The World’s Most Future-Proofed Brands

Forrester Digital Transformation

To help brand manufacturers take control, Forrester’s Digital Go-To-Market Review series assesses a set of brands in a specific category to see how well they are positioned to thrive independently. In this review, we analyzed our reviews of 177 retail brands.

Marketing 246
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When The Dedicated Development Team Model is Worth Considered

Groove Technology

Nowadays, outsourcing is considered the best option for all types of businesses to register new digital ideas or modernize existing technology solutions. Businesses worldwide are now realizing the importance of adapting to rapid changes in the technology sector. As a result, many businesses have adopted the model of hiring dedicated and remote developers as a way to scale projects with new technology initiatives.

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Not Many Are Left Unscathed From Global Supply Chain Snags, Especially Global Small Businesses

The Global Small Business Blog

©iStock/Stock photo and footage With much of the world’s supply chain still tied in knots due to lingering effects from the global pandemic, many small business owners are finding they can’t buy the products and supplies they need, period. For smaller retailers in particular, many of which rely on the holiday season for the bulk of their sales, months of worry could result in a bleak November and December.

Retail 189
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How to save money with a Call Center in Mexico?

Redial

Don’t worry anymore about the large investment of a call center, outsourcing in Mexico can reduce costs by 50% per year. If you are considering outsourcing services to reduce operating costs or optimize your administration efforts, you are in the right place. Besides helping expand your business to provide a seamless customer experience, outsourcing a call center can have many advantages.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Closing The B2B Trust Gap

Forrester Digital Transformation

We all want to be trusted, and, in turn, we are inclined to trust others. So it is perhaps unsurprising that we have a highly inflated sense of levels of trust, especially in our professional lives. When we asked B2B marketing and brand leaders in Forrester’s 2021 Brand And Communications Survey if they act in […].

Marketing 246
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Groove Technology has officially certified to ISO 9001

Groove Technology

On October 28th, Groove Technology officially achieved ISO 9001 certification, which will result in several benefits for our business and customers. What is ISO 9001? . ISO 9001 is a standard that specifies the requirements for a quality management system. It helps companies and organizations in becoming more efficient and enhancing consumer satisfaction.

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How an inbound call center can save you money

Redial

Today, most of the Sales Call Centers offer Inbound Call Center. Through an Inbound Call Center, support services are handled in real-time; inquiries are attended through multiple channels; This feature helps improve the customer experience through excellent service; allows the expansion of the customer base at a low cost. First of all, we must see that it is a tool and this Company is a very profitable solution and should not be represented as an expense, but as a long-term investment, actually

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Predictions 2022: The Global Public Sector Will Transform Itself — And Society

Forrester Digital Transformation

In the coming year, the global public sector will respond to major economic and social trends with actions that reverberate throughout the world’s economy. Learn more in this overview of our 2022 predictions.

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Booking App Solution For Salon/spa

Groove Technology

Customer. Our customer is a beauty salon in Ho Chi Minh, Vietnam with the main services of hair & nail care. Challenge. Because the salon was planning to expand its branches, a booking app was necessary to easily control the daily number of customers. The salon asked Groove Technology to create an easy-to-use booking app with black and white as their main theme colors.

Service 130
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What Is Your Potential to Contribute to An Industry?

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "It's not about charisma and personality, it's about results and products and those very bedrock things that are why people at Apple and outside of Apple are getting more excited about the company and what Apple stands for and what its potential is to contribute to the industry." – Steve Jobs.

Jobbing 182
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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IoT value set to accelerate through 2030: Where and how to capture it

McKinsey and Company

New research shows that the Internet of Things offers significant economic value potential, particularly in standardized production settings, but companies must achieve scale to capture it.

Research 145
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The Sales Talent Divide And Three Things Sales Leaders Can Do

Forrester Digital Transformation

Sales leaders face serious challenges in attracting and retaining diverse sales talent. Future Forum research, in a survey of thousands of workers and managers globally, shows a divide in work satisfaction and flexibility between executives and employees, especially those in non-white, male demographics. For example, 44% of executives want to work from the office everyday […].

Sales 246
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Perficient Lands a Spot on Chicago Tribune’s 2021 Top Workplaces List

Perficient Digital Transformation

Perficient is pleased to announce that we have landed a spot on the Chicago Tribune’s 2021 Top Workplaces list! This is the third time our Chicago team has won this distinction. It’s also their second award win of the year (check out their Best & Brightest award )! Behind the Awards. The Top Workplace list is based solely on employee feedback.

Jobbing 130
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How to Give Feedback When the Stakes Are High

The Global Small Business Blog

©iStock/wwwebmeister How do you think through and deliver a meaningful feedback message when the stakes are high or the message is hard? The first thing you can do to improve the feedback you give is simply to prepare for the conversation. Ideally, preparation does two things: It helps you not respond in a reflexive or reactive way. It helps you focus the content of your message on behavior.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Being transgender at work

McKinsey and Company

Although corporate America has stepped up its public support of LGBTQ+ rights, it still has a long road ahead to foster a truly inclusive environment for transgender employees.

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What The US Infrastructure Bill Means To You

Forrester Digital Transformation

After months of negotiations in Congress, The Infrastructure Investment and Jobs Act is about to become law. This new law will address specifics such as climate change, sustainability, and cybersecurity that all have specific requirements which in turn will drive your policy and regulation in the future. If you do business with the US federal […].

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Industry Slant // Bo Berg Talks Giant Schnauzers, DJing, Financial Services

Perficient Digital Transformation

Bo Berg is a director in Perficient’s financial services practice. He has more than 20 years of experience leading digital transformation initiatives for financial institutions. Bo Berg joins Eugene Sefanov and Madeline McDermott for a Microsoft Teams chat . Denmark, Dogs, & DJing. Madeline McDermott: First things first. Where were you born? Bo Berg: Copenhagen.

Banking 126
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Women Aged 50+ Who Are Shattering Age and Gender Norms Across USA

The Global Small Business Blog

©iStock/Szepy Produced in partnership with Morning Joe cohost Mika Brzezinski and her Know Your Value initiative, the 50 Over 50 is a collection of women who reject the conventional wisdom that their best years are behind them. They’re leading a movement. The 50 Over 50 is a list dedicated to highlighting women over the age of 50 who are shattering age and gender norms across all sectors of the American economy and culture.

Finance 168
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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Protecting people from a changing climate: The case for resilience

McKinsey and Company

Our new study lays bare the potential impact of climate risks for people across the globe—and underscores the need to protect the most vulnerable and build resilience.

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Predictions 2022: Payments Gets The Hollywood Treatment

Forrester Digital Transformation

Blockbuster IPOs will light up the headlines in the coming year, while digital wallets and QR codes trigger a “back to the future” moment for consumers. Explore what's ahead for the payments industry.

Service 244
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Perficient Chennai & Bangalore: Covid Vaccination Drive

Perficient Digital Transformation

Perficient India as part of its efforts to support colleagues through the pandemic took the initiative to conduct covid vaccination drives for its colleagues. Colleagues could register and get themselves and their families vaccinated with ease, in a safe and comfortable space. Furthermore, Perficient reimbursed the cost of vaccination, not only for colleagues but for their family too.

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Bringing Global Small Businesses, Including Global Women Entrepreneurs, Into the Digital Economy

The Global Small Business Blog

©iStock/anyaberkut Mastercard’s Digital Doors curriculum helps businesses get online and stay protected, ensuring they have the right tools to maximize their digital presence and integrate e-commerce seamlessly, including the free Small Business Digital Readiness Diagnostic. Most recently, Mastercard committed $25 million to help more than five million micro and SMBs digitize through the Strive initiative.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Revamping fashion sourcing: Speed and flexibility to the fore

McKinsey and Company

Supply-chain disruptions have made fast, flexible sourcing a top priority for fashion companies. Our survey of global sourcing executives reveals ambitious targets—and much work still to do.

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Predictions 2022: Top-Tier Manufacturers Will Prioritize Creativity And Sustainability

Forrester Digital Transformation

Supply shortages. Sustainability pressures. Geopolitical tensions. Find out how manufacturers will respond to these unique challenges in our 2021 manufacturing predictions.

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Chatting About Sustainability with Sarah Shapiro

Perficient Digital Transformation

At Perficient, you get to work with so many talented and passionate colleagues. You also get the chance to share your passions through various committees and employee resource groups across the company. Earlier this week I got to sit down with Sarah Shapiro , a regional marketing manager out of the St. Louis office, to discuss being green. Sarah is a member of our St.

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A Brief Introduction to EWA

Immedus

Earned Wage Access (EWA), also known as real-time pay, on-demand pay, or early wage access, allows employees or contractors to access their pay before the designated pay date. In many ways, it is a leveraging of EY’s estimate that approximately $1 trillion is accrued in employer payroll accounts on any given day. As they see it, paying people before a designated pay date offers employees access to this resource in a way that is cost-efficient.

Payroll 105
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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European insurance and the future of senior protection and well-being

McKinsey and Company

As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path and build ecosystems to better serve the senior population.

Insurance 108
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Why Automation May Not Mean Workforce Reductions

Forrester Digital Transformation

Tech leaders and business executives invest in process automation technologies because they expect that productivity gains will translate into cost savings through reduction in employees. But lessons drawn from Forrester’s 2015 forecast, Death Of A (B2B) Salesman, raise doubts on that theory. In that report, we projected that 1 million US B2B salespeople would lose […].

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Shifting the Perspective – The Side of Commerce That Never Gets Talked About

Perficient Digital Transformation

When we speak about commerce, specifically ecommerce, we typically think about a situation where a customer needs a product. They navigate to Google or their favorite site to find this product, add it to their cart, and checkout. While this is the traditional model for ecommerce, there’s another side of digital commerce that doesn’t get much attention – however, it deserves it. .

Insurance 116
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Financial Management Network, “The Future of Work,”

The Hackett Group

A video interview with Harry Osle, available only to subscribers of the Financial Management Network. Excerpts below: The Great Resignation? Truly the Great Introspection. The Hybrid Model is Here to Stay. Successful Remote Onboarding. Share. Tweet. Share. The post Financial Management Network, “The Future of Work,” first appeared on The Hackett Group.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.