Sat.Aug 03, 2024 - Fri.Aug 09, 2024

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The Essential List for Taking a Business Global According to Jonathan Bench

The Global Small Business Blog

©iStock/z_wei Entering a foreign market can be fraught with risks, and chair of Harris Sliwoski's corporate practice group Jonathan Bench has seen too many instances where a company did not lay the proper groundwork for their foreign business. That cavalier attitude can work for a while, but it will cause you serious repercussions down the road. Do yourself a favor and do it right the first time.

Marketing 280
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Future Trends in the BPO Industry

Redial

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

BPO 130
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PE’s Strategic Equilibrium: Navigating Quick Wins and Lasting Value

Zinnov

In this episode, Nilesh Thakker, President of Zinnov, sits down with Sunil Rajasekar, CEO of Billtrust, to explore the nuances of leading global teams. Sunil offers a candid look at the challenges and strategies involved in treating international teams with the same level of respect and responsibility as local teams. He emphasizes that effective global leadership goes beyond sending tasks; it requires mastering communication, influence, and cultural sensitivity.

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The Rise of Global Roles in India’s GCCs: A New Era of Leadership

Zinnov

The Olympic Games in Paris 2024 are in full swing, captivating audiences worldwide. For India, these games represent another chapter in its long Olympic history. The country’s impressive haul of seven medals, including a gold, at Tokyo 2020 was its best showing in decades. Now, with 4 Bronze medals and 1 Silver medal already secured in the Paris Olympics 2024, India continues to build on this momentum.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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9 Common Cloud Migration Risks and Mitigation Methods

Amzur

Amid the increasing demand for business transformation, cloud adoption remains a top priority for C-level executives. In the USA, over 60% of organizations store their data on the cloud rather than in traditional on-premises data centers. Cloud migration, however, requires thorough planning, execution, and a comprehensive strategy to achieve business goals.

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Just Like His Dance in the Sky: Philippe Petit

The Global Small Business Blog

©iStock/mbolina Philippe Petit looks back on his phenomenal 1974 Twin Towers walk. On Wednesday and Thursday of this week, he will walk a highwire across the nave of St. John the Divine in New York City, the world's largest cathedral. "My love for magnificent places and my love for walking on the tightrope and sharing with an audience my passion has not changed," he said.

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Top future trends to watch in the BPO Industry

Redial

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

BPO 130
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Unlocking the Power of Azure Integration Services for the Financial Services Industry

Perficient Digital Transformation

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Microsoft’s Azure Integration Services , a suite of tools designed to seamlessly connect applications, data, and processes, is emerging as a game-changer for the financial services industry.

Service 110
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Pearls of Wisdom: Navigating the Boba Beverage Marketplace with Allison Sodha (wegginar® 8/7/24)

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global®. All rights reserved. Boba tea, especially among younger consumers like Millennials and Gen Z, is growing. The global bubble tea market is expected to grow at a compound annual rate of nearly 9% through 2030. That's what makes this upcoming wegginar® so special. Co-founder Allison Sodha of better boba will be sharing her insights Wednesday, August 7th at 11 AM CT on, " Pearls of Wisdom: Navigating the Boba Beverage Marketplace.

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Are Human-centric Experiences Possible with Gen AI? We Think So! | Blog

Everest Group

In this blog, we explore how generative AI (Gen AI) is not only enhancing our personal and professional interactions but also ensuring that the essence of human connection remains central in our increasingly digital world. Reach out to us to explore further. In a world where digital transformation is the norm, maintaining genuine human connections becomes our greatest challenge and opportunity.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Top future trends to watch in the BPO Industry

Redial

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

BPO 130
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4 Ways to Fix Failing Ad Operations

SEBPO

BLOG 4 Ways to Fix Failing Ad Operations August 7, 2024 Are your Ad Operations (AdOps) leaving you puzzled at their lackluster performance? Discover four main reasons why many companies struggle with AdOps and how to turn things around with proven solutions. 1. Volume and Inability to Scale 2. Fragmented Systems and Processes 3. Lack of Automation 4.

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Today in Global Small Business: Less Than Container Load (LCL) Shipping Has Its Benefits

The Global Small Business Blog

©iStock/scanrail What's affecting me, my clients, my colleagues and other global small business owners: Less than container load (LCL) shipping has it benefits. Top central banks differ on rates. Quote of the week: "I'm not afraid of storms, for I'm learning how to sail my ship." – Louisa May Alcott CrowdStrike reveals global outage. Why India feels it is important to empower small businesses.

Banking 246
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Insurance Technology Market Trends: Reflecting on the Recent Guidewire Kufri Release | Blog

Everest Group

Guidewire’s latest release, Kufri, showcases the company’s dedication to innovation, efficiency, and global reach in the insurance technology space. Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide. Reach out to us to explore further.

Insurance 162
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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Top future trends to watch in the BPO Industry

Redial

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

BPO 130
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Transform Your Retail Business with NetSuite AI & Inventory Optimization

Amzur

Inventory mismanagement costs retailers billions of dollars annually. In fact, according to studies, globally, retailers lose approximately $1.75 trillion annually due to stockouts and overstocks. Balancing stock levels to meet ever-changing customer demands while preventing costly stockouts and overstocks is a complex challenge. Traditional inventory management methods often fall short, leading to lost sales, diminished customer satisfaction, and reduced profitability.

Retail 104
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The Yen Carry Trade

The Global Small Business Blog

©iStock/plusphoto There's panic on Wall Street and around the world recently, and it's not bad economic news or a terrible earnings report that's at fault. Instead, it's a highly leveraged yen "carry trade" that has led to billions of dollars in selling and liquidations starting in the crypto market on Sunday night. Here's how the yen carry trade works.

Banking 148
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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

In today’s competitive landscape, enhancing customer experience (CX) is crucial for brands to achieve superior growth and loyalty. This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow.

Sales 162
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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Understanding Microservices Architecture: Benefits and Challenges Explained

Perficient Digital Transformation

Understanding Microservices Architecture: Benefits and Challenges Explained Microservices architecture is a transformative approach in backend development that has gained immense popularity in recent years. To fully grasp the advantages of microservices, it is essential first to understand monolithic architecture, as microservices emerged primarily to address its limitations.

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The New Era of Work: 8 Revolutionary Workforce Management Approaches You Need to Know

Mattsen Kumar

Workforce management (WFM) approaches are adapted to the evolving work environment, driven by technological advancements, shifting employee expectations, and economic factors. Companies must stay well-informed about current trends to manage their workforce. The surge in remote work demands a heightened focus on employee well-being, work-life balance, and data-driven insights.

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ServiceNow HRSD: The Best HR Service Delivery Model to Choose

V-Soft Consulting

The Human Resources (HR) department is one of the core divisions of any organization and is responsible for ensuring employees are aligned with the company’s objectives. On the other side, irrespective of the industry or business, employees are key to achieving organizational goals. So, it is essential to invest in a platform where employees can collaborate 24/7 with HR professionals to meet their unique requests and enhance HR Services Delivery.

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Illustrative Use Cases of Sustainability Enablement in IT Sourcing | Market Insights™

Everest Group

In this report, we examine the importance of sustainability in IT sourcing, IT sourcing leaders’ role in driving sustainability, and a roadmap for sustainable IT procurement.

Sourcing 147
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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Using Composable Products to Drive Agility and Innovation

3Pillar Global

According to Gartner Research, 60% of new custom business applications will rely on composable products by 2025. So what exactly are composable products, how should they be used, and which businesses should use them? Join 3Pillar Chief Innovation Officer Pankaj Chawla, Information Services Industry Lead Bernie Doone, and Field CTOs Scott Young and Rich Waller as they break down everything you need to know about composable products.

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Offshore development services in India: the ultimate guide

The Scalers

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. In this article, you’ll learn why this Asian country is considered one of the best destinations to find and hire elite engineers. You’ll also discover why — as a tech leader — you should consider moving operations to Bangalore, the ‘Silicon Valley of Asia’.

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Private Equity in Tech Services: From Valuation Booms to Strategic Innovation

Zinnov

Remember when Tech valuations seemed to only go up? Those days are behind us, and Private Equity firms are feeling the squeeze. The once-hot Tech Services sector is cooling off, forcing investors to rethink their playbooks. But as they say, when the going gets tough, the tough get creative. Private Equity (PE) in Tech Services has undergone a dramatic transformation since 2021.

Service 89
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Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024

Everest Group

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. As insurers face challenges with legacy systems, regulatory changes, and market dynamics, IT service providers become crucial allies in navigating associated complexities.

Insurance 147
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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ServiceNow IT Asset Management (ITAM): Optimizes Your IT Investments

V-Soft Consulting

In this ever-emerging digital space, the efficient management of IT investments is a crucial task for businesses to succeed. Especially, investments in IT operations and services management need to be very focused on building a robust IT infrastructure for effective project management and service delivery.

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Seamless GitHub Integration with Azure Storage for Enhanced Cloud File Management

Perficient Digital Transformation

In the modern digital landscape, efficient collaboration and streamlined workflows are proven elements of successful project management. Integrating GitHub repositories with Azure Storage proves to be a robust solution for the management of project files in the cloud. Whether you’re a developer, a project manager, or a technology enthusiast, understanding how to push files from a GitHub repository to an Azure Storage container can significantly enhance your productivity and simplify your d

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Answerthink® Achieves GROW With SAP Designation

The Hackett Group

Miami, FL – August 8, 2024 – Answerthink , a Hackett Group company (NASDAQ: HCKT), today announced it has achieved the GROW with SAP designation. The GROW with SAP offering helps midsize companies adopt cloud ERP. This offering provides products, best-practice support, adoption acceleration services, a community, and learning opportunities to help customers move to SAP S/4HANA Cloud, public edition with speed, predictability, and continuous innovation.

Design 64
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Autonomous Sourcing Tools Automate Sourcing | Market Insights™

Everest Group

In this report, we examine autonomous sourcing technology solutions and share detailed provider profiles, analyzing their capabilities and solutions across sourcing activities.

Sourcing 130
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BPO Playbook: 7 Moves for Global Expansion & Compliance Excellence

The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al