Everest Group
FEBRUARY 27, 2025
Global Capability Centers (GCCs)are playing a pivotal role in reshapingglobal enterprise operations, especially in todays fast-evolving business environment. By providing access to advanced skillsets,cutting-edge technologyexpertise, deep business acumen, and streamlined operational efficiencies, GCCs empower organizations to compete on a global scale.
Wirtek
FEBRUARY 27, 2025
Wirtek, a trusted partner in energy technology, is proud to support a longstanding client as they embark on a major expansion into energy trading. This milestone initiative marks the launch of the clients first-ever trading platform a pivotal move in their strategic growth journey.
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Everest Group
FEBRUARY 27, 2025
The global payments ecosystem is undergoing a seismic shift, fueled by surging customer expectations for immediacy, burgeoning regulations, and an ever-expanding array of payment channels. While much has been written about the technology side of this transformation (e.g., the real-time payments infrastructure, faster payment rails, and open banking interfaces), the Business Process Services (BPS) dimension deserves equal attention.
The Global Small Business Blog
FEBRUARY 26, 2025
iStock/Andreyuu The tariffs are coming. The tariffs are coming. Run as fast as you can! Not sure that will do any good. According to President Donald Trump, the sweeping U.S. tariffs on imports from Canada and Mexico are set to begin next week will go forward when a monthlong delay expires, Trump said Monday [2/24/25], and they will begin on time, on schedule.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Everest Group
FEBRUARY 25, 2025
The conversation around Global Capability Centers (GCCs) often revolves around the “art of the possible”highlighting their transformative potential. However, executives now need to recognize that with great opportunities comes significant challenges. The global expansion of GCCs has never been more popular. From Davos to the Indian Governments budget, the GCC industry is finding its space across key forums.
Vilmate
FEBRUARY 27, 2025
A retail business that wants to stay competitive will eventually go online. Launching an e-commerce store opens up many opportunities, but it also brings essential responsibilities. Customers trust you with their most sensitive information to get the products they want. Thats why e-commerce website owners must focus on keeping data safe, ensuring strong cybersecurity, and protecting against fraud.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
The Global Small Business Blog
FEBRUARY 22, 2025
2025 Laurel J. Delaney. All rights reserved. "Strawberries are like tomatoes for me; I just won't eat them year round. I'll happily wait for them to come into season, then I gorge like a brown bear eating salmon before hibernation.
Raya Contact Center
FEBRUARY 23, 2025
Raya CX Recognized as a Leader in IAOPs Global Outsourcing 100 for the 5th Consecutive Year Raya Customer Experience (Raya CX) is proud to be recognized as a Leader in the International Association of Outsourcing Professionals ( IAOP ) Global Outsourcing 100 list for the fifth consecutive year. This prestigious accolade reaffirms our commitment to customer experience innovation, operational excellence, and industry leadership.
Airswift
FEBRUARY 27, 2025
I embarked on an exciting journey a year ago: moving to Oman. The country's beauty was breathtaking, yet understanding its job market presented a steep learning curve. Navigating this landscape meant delving into the dual challenges of local talent engagement and recruiting expatriates.
McKinsey & Company
FEBRUARY 27, 2025
Companies that give the same strategic thought to workforce investment that they do to capital investment can unleash operational excellence.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Avasant
FEBRUARY 27, 2025
Los Angeles, CA February 17, 2025 Avasant is proud to announce its inclusion in the prestigious 2025 Global Outsourcing 100, recognizing the worlds best outsourcing service providers and advisors.
Globalization Partners
FEBRUARY 26, 2025
To quickly scale and carry out specialized projects, businesses often leverage the expertise of independent contractors. Lets delve into the benefits of hiring independent contractors and how an EOR can help maximize their potential.
The Hackett Group
FEBRUARY 25, 2025
In German. New research from The Hackett Group shows that while 2024 was still largely experimental, more and more companies are now using generative artificial intelligence (Gen AI) for automation and knowledge management. Source: Computerwoch The post Technology leaders are betting on growth in 2025 and Gen AI (DACH) appeared first on The Hackett Group.
McKinsey & Company
FEBRUARY 28, 2025
To build up their experience capital, women can pick the occupations, industries, and geographies that present the best opportunities to enhance their careers.
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Wirtek
FEBRUARY 25, 2025
We are pleased to announce that Mads Greiffenberg will join Wirtek as our new Chief Financial Officer (CFO) , effective 1 June 2025.
NoonDalton
FEBRUARY 24, 2025
When businesses evaluate success, sales and marketing ROI often take the spotlight due to their clear, measurable impact. However, customer experience (CX)the sum of all interactions a customer has with your brandplays an equally crucial role in driving profitability and long-term loyalty. Despite its undeniable influence, many business leaders struggle to quantify CX’s impact, often overlooking its vast return on investment.
Globalization Partners
FEBRUARY 24, 2025
Last year, we unveiled G-P Gia , the worlds first AI-powered global HR compliance advisor. Since then, weve been thrilled to see how early adopters are using Gia to overcome their toughest global employment challenges.
McKinsey & Company
FEBRUARY 28, 2025
Operators could provide the backbone for todays AI economy to reignite growth. But success will hinge on effectively navigating complex market dynamics, uncertain demand, and rising competition.
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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.
SPD Load
FEBRUARY 24, 2025
With technological advancements and new tools that simplify our lives, wasting time on repetitive tasks seems like a story from the last. The post Essential Features of a Hospital Management System for Improved Healthcare first appeared on SpdLoad.
WebCreek
FEBRUARY 23, 2025
When it comes to.NET vs Java, the real question isnt about which language is better, but which one aligns best with your projects needs and your business goals. Both languages are powerful, reliable, and future-proof. Ultimately, your decision should be based on your projects technical requirements, your teams expertise, and your long-term vision. Whether […].
Paysquare
FEBRUARY 22, 2025
Managing payroll in India is more than just paying salaries on timeits about ensuring compliance with tax laws, labor regulations, and employee benefits. For businesses, a smooth payroll process helps maintain employee trust and avoids legal issues. However, with multiple deductions, statutory requirements, and evolving tax rules, payroll processing can be complex.
McKinsey & Company
FEBRUARY 28, 2025
New McKinsey benchmarking research shows what separates telecom tech leaders from laggards and how a strategic approach to IT can pay off for operators.
Advertiser: Paycor
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
The Global Small Business Blog
FEBRUARY 25, 2025
iStock/melitas The conversation around Diversity, Equity, and Inclusion (DEI) has never been more pressing, as organizations worldwide navigate complex landscapes shaped by local policies, cultural expectations, and evolving workplace demographics. It is a shared, global movement. To explore these challenges and opportunities, Seramount recently hosted a webinar titled DEI Lessons from Around the World, featuring insights from their partners at Inditex and Kellanova alongside their expanding Glo
Premier BPO
FEBRUARY 28, 2025
Product recalls are becoming common worldwide. In 2023 alone, the United States reported 3,300 recalls across various industries, including automotive, food, medical, and consumer goods. 1 The average cost of a product recall was estimated to be over $10 million, while about 23% of recalls exceeded $30 million, and 9% surpassed $50 million. 2 Key Takeaways 1 Product recalls can cost over $10 million is your business equipped to handle them efficiently?
Everest Group
FEBRUARY 26, 2025
Marking a major leap forward in artificial intelligence (AI)-driven customer engagement, Salesforce and Google have expanded their strategic partnership to integrate Googles Gemini capabilities into Agentforce. What impact will this game-changing collaboration have on the market? Lets explore. Reach out to discuss this topic in depth. The competition in the AI space is sprucing up.
McKinsey & Company
FEBRUARY 28, 2025
To stay focused, productive, and motivated, leaders need to develop their own working rhythms and routines. Heres how some CEOs do it.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Perficient Digital Transformation
FEBRUARY 27, 2025
A friend recently shared a research paper from Oxford Academic about Large Language Models (LLMs) and their human-like biases. I found it fascinating. The article explains how some groups use LLMs to simulate human participants. Since these models are trained on human-generated data, they can emulate human responses across diverse psychological and behavioral experiments.
Serigor Inc
FEBRUARY 25, 2025
In todays fast-evolving tech landscape, businesses are increasingly relying on IT staff augmentation to fill skill gaps, meet project demands, and drive innovation. As we step into 2025, staff augmentation services are being reshaped by emerging technologies, changing workforce expectations, and new business needs. Companies must stay ahead by adapting to these trends to remain competitive.
Everest Group
FEBRUARY 25, 2025
Artificial intelligence ( AI) is no longer just an assistantits becoming autonomous. Agentic AI, capable of self-directed decision-making, is poised to revolutionize clinical trials and healthcare delivery. While everyone is talking about AI, this space is evolving at an incredible pace. What once started as a mere assistant, automating tasks and supporting data analysis has now grown into a powerful force, transforming industries.
McKinsey & Company
FEBRUARY 28, 2025
Amid explosive demand for connectivity and digital solutions, four strategies can accelerate B2B telco growth. Knowing where and how to play will be critical.
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