Magellan Solutions

OCTOBER 18, 2016

Most businesses spend the majority of their resources on getting new customers that they tend to ignore their most prized asset: their existing customer base or network. “It is cheaper to retain than acquire a customer,” says 70% of respondents from Econsultancy/Responsys Cross-Channel Marketing Report 2013. In the same report, 49% of the respondents recognized that they achieved better ROI by investing in relationship over acquisition marketing.

Customer Support 68

Customer Support Customer Service Marketing Sales 68

Chazey Partners

OCTOBER 18, 2016

Esteban Carril and Ivan Carrillo of Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and … Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and Contact Centers Read More ». The post Chazey Partners Invited to Present at the Shared Services Section Launch Organized by Colombian Chamber of BPOs and Contact Centers appeared first on Chazey Partners.

Shared Services 52

Shared Services Service 52