Sat.Jun 11, 2022 - Fri.Jun 17, 2022

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Top 10 Benefits of a Channel Partner

Invensis

When it comes to expanding a business, there are a few different options. You can go with the route of hiring more employees, you can outsource work to other companies, or you can partner with a business process outsourcing company that can help promote and distribute your product or service. This third option is known […]. The post Top 10 Benefits of a Channel Partner appeared first on Invensis Technologies.

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The Pros and Cons of Outsourcing Android Application Development

Groove Technology

Nowadays, the two key technologies supporting mobile application development are Android and iOS , and the former significantly outnumbers the latter in terms of user numbers. As the majority of the population spends time on their phones, the need for mobile application development has risen dramatically in recent years. Applications for Android are widely produced and used for practically all human functions.

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Being a Good Global DE&I Leader

The Global Small Business Blog

©iStock/melitas How do you define Diversity, Equity, and Inclusion as it relates to your career? How comfortable are you with differences and variety with the people you work with within your company? What is something you can do to step into the role of an ally or advocate to serve and support others in your workplace? All good questions. Read on to get some answers and learn how to raise awareness for others on how they can get involved and take action to make a difference in the lives of thos

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Manage Your Martech, Or It Will Manage You

Forrester Digital Transformation

I know that CMOs are busy — I mean, really busy. The scope of the CMO role continues to grow, customers are more demanding than ever, and marketing operates under constant disruption driven by factors beyond your control. Practically speaking, there are only so many hours in a day, so it stands to reason that […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How technology is shaping learning in higher education

McKinsey and Company

New McKinsey research shows that students and faculty are eager to continue using new classroom learning technologies adopted during the pandemic, but institutions could do more to support the shift.

Research 140
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Top Programming Languages for Internet of Things (IoT) Development

Groove Technology

With the development of Industry 4.0, self-driving vehicles, connected gadgets, home automation systems, and wearable health devices, the need for IoT-based applications is on the rise. Several developers are continuously improving to stay relevant and future-proof their professions, putting them ahead of the competition. You should know a few programming languages if you are a developer seeking to make it big in the IoT app development industry.

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You Are Missing Out On Customer Feedback, And It’s On You

Forrester Digital Transformation

In the Age of the Customer, brands understand they need to place the customer at the center of everything they do. Voice of the customer programs aim at better engaging with customers, in what should be a meaningful dialog. But customers don’t rely only on those to share their experience. They use their preferred channel […].

Design 245
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Quantum computing funding remains strong, but talent gap raises concern

McKinsey and Company

Our latest Quantum Technology Monitor shows industry interest remains strong, China is upping its game, and talent shortages require attention.

Analytics 142
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The First Thing You Should Look for When Deciding to Replatform

Perficient Digital Transformation

One of the biggest hurdles to selecting a new platform is recognizing when you should look for something different. In this five-part blog series, we’ll look at the top five reasons our customers make the decision to seek out a new system. If you recognize one of these in your current state, then you may want to pay close attention. Reason #1: It’s been years since a platform upgrade.

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Turn Up Your Imagination

The Global Small Business Blog

©iStock/dickcraft By force of habit, most executives tune down their imagination when strategizing. This is counterproductive, the authors of the article below argue. Instead, they offer an alternative: Design fiction. A design technique that immerses executives and employees deeply in various possible futures, it uses artifacts such as short movies, fictitious newspaper articles and imaginary commercials to generate transformation roadmaps.

Design 180
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Energize Your Agile Transformation

Forrester Digital Transformation

As technology executives embark on their journey in development and delivery modernization, they should have a comprehensive understanding of challenges, trends, and critical decisions in the industry.

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Cybersecurity legislation: Preparing for increased reporting and transparency

McKinsey and Company

To get ready for compliance with new US regulations, companies can segment their preparation into stages and take both short- and long-term actions to increase preparedness.

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What Employers Need to Know About Remote Work Visas

Globalization Partners

Countries offering remote work visas are a product of remote work becoming a long-term reality for many companies and workers. While the transition did not occur under the ideal setting, some workers now may express interest in being offered the tools and freedom to become “ digital nomads.”. According to Kate Lister, president of Global Workplace Analytics : “Having had a taste, even under less-than-ideal conditions, employees are saying they want more.

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Go Beyond: Ensure LGBTQ Employees Feel Included

The Global Small Business Blog

©iStock/Cristina Moliner According to two LGBTQ leaders at Bain & Company, pride means many different things in the queer community. It means celebrating the individual ways in which we all contribute in the workplace with our distinct backgrounds, experiences, perspectives, and abilities. That means recognizing that we all do our best work when everyone can show up as, and be celebrated for, their full, authentic selves.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Great Balls Of Fire! Customer Engagement Is On Your CMO’s Radar

Forrester Digital Transformation

It's customer marketing’s job to track and report on value to the business. You might not have received a lot of guidance from leadership on this, especially if your organization isn’t mature in its approach to postsale engagement. Begin by understanding what matters to the company.

Jobbing 239
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Probing reality and myth in the metaverse

McKinsey and Company

Despite some skepticism, our recent insights show that Americans of all ages are ready to embrace the metaverse.

Retail 140
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A tech CISO’s 11 tips for managing a successful cybersecurity program

Hyland

This article is based on a recent podcast episode of Healthcare IT News , a HIMSS Media podcast. In “ Creating a strong, cybersecure organization ,” HIMSS Senior Director of Client Content Development Patty Enrado spoke with Hyland Chief Information Security Officer Dan Dennis about navigating the dynamic cybersecurity landscape in healthcare. In this piece: 11 tips for leading a successful cybersecurity program.

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Today in Global Small Business: 7 Language and Learning Apps for Travelers

The Global Small Business Blog

©iStock/Jirsak What's affecting me, my clients, my colleagues and other global small business owners: The 7 best language learning and translation apps for travelers according to R.T. Watson for the WSJ. Here comes Pico by ByteDance. Find, hire and pa y remote employees in 160+ countries just got easier. Chipotle creates a $50 million fund to invest in early-stage tech companies.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Helping You Create Superior Digital Experiences And Products

Forrester Digital Transformation

We guide B2C digital leaders toward new horizons of success with Forrester Decisions for Digital Business & Strategy. Learn how.

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Author Talks: The 15-year career is here

McKinsey and Company

Julien and Kiersten Saunders climbed the corporate ladder tirelessly until they discovered the FIRE movement. Now they’re on track to retire decades early as millionaires.

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Inbound & Outbound Call Centers: What to Know

Influx

Everything You Need to Know About Inbound and Outbound Call Centers. Nowadays, customers have high expectations. If they have an issue with a product or service, they want it to be addressed quickly and efficiently. Fulfilling their customer experience (CX) desires means meeting the customer where they are. The quickest way for customers to get an immediate response is by the support solution of phoning in to a call center.

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Love Is the Flower

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Love is the flower you've got to let grow." – John Lennon.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Myths And Realities Of Channel Conflict: Evolving Partnership Dynamics Will Dissolve Channel Conflict Concerns

Forrester Digital Transformation

I am often asked how brands are handling issues of channel conflict with retail partners, when discussing brands’ direct to consumer (DTC) digital strategies. However, there are a few forerunners to my response: A brands DTC digital strategy is not just about direct transactional sales to consumers. All brands need a DTC digital strategy, which […].

Retail 130
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Accelerating toward net zero: The green business building opportunity

McKinsey and Company

Surging demand for zero-carbon technologies, materials, and services gives companies opportunities to build new green businesses. Leaders that move quickly could see exponential growth.

Service 106
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Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

Raya Contact Center

Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in an online interview with CX Live and host Wai Mon Aung. He also shares how RAYA CX uses technology to help brands deal with the flood of data and make the most out of it to reach their goals and the ROI they seek. Hanna highlights success stories made with RAYA CX’s clients and the pros and cons of outsourcing vs in-house customer experience operations.

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50+ RPA use cases

Hyland

In this piece: Why RPA? Where does RPA fit in the organization? Universal use cases for RPA. Industry-specific use cases. Hyland RPA case studies. As digital transformation makes way for digital evolution, a state in which automation and digitization are continuously being iterated upon and optimized, many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve with automation in the first place.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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The Hyperscaler/GSI Relationship Has Forever Changed — Here’s How

Forrester Digital Transformation

By virtue of ever-increasing spending by enterprise customers, the cloud hyperscalers have been elevated to strategic partners of the first rank. This has forced many changes for enterprises and their global systems integrator (GSI) partners. Hyperscalers not only have earned a seat at the table but have gained significant influence on the behavior of their […].

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Wind energy in Brazil breaks records and creates jobs

Airswift

Source: JFDIORIO/Shutterstock. Good winds are blowing strong in northeastern Brazil and the sector has accumulated record-breaking power generation. This has helped reduce the consequences of the water crisis facing the country last year — due to the dry rains — and stimulate the economic recovery, therefore creating jobs. Brazil is in sixth place in the global ranking of the Global Wind Energy Report 2022 with 21.5GW of onshore wind installed capacity.

Jobbing 98
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Three new mandates for capturing a digital transformation’s full value

McKinsey and Company

Most organizations achieve less than one-third of the impact they expected from recent digital investments. What can companies learn from the best performers about how to beat the odds today?

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5 Advantages of Outsourcing Customer Service for Your Business

StaffVirtual

If you are like most business owners, you are always looking for ways to improve your bottom line. One of the best ways to do this is by outsourcing your customer service operations. By doing so, you can take advantage of the many benefits that Philippines customer service outsourcing has to offer.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.