Sat.Apr 24, 2021 - Fri.Apr 30, 2021

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Applying AI for Good | Automation Anywhere

Automation Anywhere

Despite the air of mystique that has always surrounded artificial intelligence (AI), as with all technologies, AI is just a tool. It can be used for good or ill, depending on the intent and skill of the user. For good or ill, AI is here to stay. After an economically tumultuous 2020 due to the pandemic, businesses are increasing their investments in advanced technology at a rapid pace.

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Scale Performance and Reduce Cloud Costs with AWS Auto Scaling

V-Soft Consulting

The aggressive adoption of digitalization has necessitated enterprises to scale resources and computational capacities to meet dynamic business requirements. Here is where cloud technology evolved as a game-changer. One of the prime capabilities that stands out is auto scaling. Auto scaling is one of the prime capabilities of cloud technology that dynamically and automatically scales the computational capacities and resources based on business needs.

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How Big Data Analytics Lead the Digital Revolution

Serigor Inc

The increasing deluge of data, whether it is structured, unstructured, or raw data with huge volume or velocity, is leading enterprises to digitize their business-critical processes. CIOs need to focus on the concept of harnessing organizational data to add business value. They can achieve it with the help of the implementation of Big Data Analytics for faster intelligent decision-making.

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What Needs to Be Included in Your Nonprofit’s Balance Sheet (AKA Statement of Financial Position)

inDinero

The word “nonprofit” is a bit of a misnomer. Charitable organizations may not pursue financial gain above all, but that doesn’t mean they don’t need funding to operate or further their cause. Indeed, without surplus revenue, a nonprofit can’t grow or scale its mission. And no organization can afford to ignore the financial realities of the world we live in.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Bots to Improve Customer Service

Automation Anywhere

Customers contacting a call center want the best possible service experience. But they don’t always get it. And that can affect a business’s reputation and bottom line. It’s not enough to just have a good product. To survive, a business must also offer good service during and after the sale. According to Zendesk, “roughly 50 percent" Even loyal customers will only take so much before switching.

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Using RPA to Overcome Challenges in Banking

V-Soft Consulting

The banking and financial industry are required to continually evolve to compete in a sector with high-security needs and digital-first customers. As fintech companies becoming mainstream players, banks must consistently improve their services and provide a good customer experience to meet the competition. They are also required to cut down costs and increase productivity even if skilled resources are scarce.

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Save Money with These 8 Empowering Questions About Your Business’s Budget

inDinero

Be honest. Did you dream about being “in the black” at fiscal year-end when you started in business? And, now? You’ve got a going concern, and yet, you find yourself back at the drawing board with your business budget. Do not worry. Business budgeting is a critical skill that inDinero’s outsource accounting team can take off your plate today. You may be wondering, how do fractional accountants make budgeting look so easy?

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How Digital Transformation Builds the Future of Call Centers

Invensis

Modern customer demands soar sky-high! They need customized and quick support through every digital channel. Additionally, they want all channels to be connected well. So, call center innovation ideas to call for a unified 360-degree communication approach that simplifies customer engagement. A successful call center uses digital tools to solve customer issues like call […].

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Case Study: Conference Room Management Mobile App

V-Soft Consulting

Mobile applications are responsible for handling multiple tasks, making work easier for the workforce, and decreasing employee workload. This allows employees to focus on other crucial tasks. V-Soft Digital worked with a leading Information Technology company to develop a mobile application that would enable employees to book conference rooms remotely, greatly reducing employee frustration.

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Where Is The Best Call Center Philippines Agents?

Magellan Solutions

Where are the best filipino call center agents found? The Philippines is already dubbed as the Call Center Capital of the World. This is being supported by employees who have proven their talent and skill. For outbound services, our trained agents help you make many calls in a day. Furthermore, our sales expertise and customer service allow you to understand your prospects’ needs.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Velocity Global names veteran global leader Sarah Fern as Chief People Officer

Velocity Global

DENVER, April 29, 2021 —. Fern to oversee doubling of the company’s global remote workforce over the next 18 month. Velocity Global , the leading provider of global employment solutions, welcomed veteran human resources leader Sarah Fern as its new Chief People Officer. Fern leads the people strategy for Velocity Global’s growing remote-first team of 300 in 16 countries that is expected to double over the next 18 months.

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RCM Outsourcing on the Rise Due to COVID-19 and Changing Reimbursement Models

Avasant

Press Releases. RCM Outsourcing on the Rise Due to COVID-19 and Changing Reimbursement Models. Los Angeles, April, 2021. Healthcare providers are facing pressure to shift from fee-for-service reimbursement payment models to value-based care models which emphasize patient outcomes. This shift is driving digital transformation with a focus on core operations and enhanced patient experience.

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Measuring Agile through smiles and discussions

comeMakeit

Corporates are no more discussing benefits of Agile over antique Waterfall models and contemplating if they should go Agile. Industries in diverse sectors have adopted Agile for increased efficiency, better time to market, decreased costs, and increased revenue for more than a decade. However, most companies understand Agile only as daily scrum meetings, smaller teams, etc.

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Being The Best Omnichannel Contact Center

Magellan Solutions

What is omnichannel contact center for Magellan Solutions. Magellan Solutions is an omnichannel contact center. We are a business process outsourcing service provider that allows our employees to use several isolated channels to communicate with customers. This feature allows us to help your business experience significant progress through multichannel service provision.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Boost Global Workforce Retention By Overcoming These Five Challenges

Velocity Global

In today’s hyper-competitive hiring landscape, HR teams spend months identifying, recruiting, and onboarding top talent. When employees leave for jobs at other organizations, all of HR’s hard work goes to waste—and their company is left with the tab. . Gallup estimates that U.S. businesses lose one trillion dollars annually due to employee turnover.

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Avasant Ranked Among Best Outsourcing Advisors of 2021 by The International Association of Outsourcing Professionals

Avasant

Press Releases. Avasant Ranked Among Best Outsourcing Advisors by The International Association of Outsourcing Professionals. Los Angeles, April, 2021. Avasant has received the highest recognition in four judging categories awarded by the International Association of Outsourcing Professionals (IAOP). IAOP’s 2021 Global Outsourcing 100 award is the sourcing industry’s most respected independent recognition.

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Google Cloud and Automation Anywhere: An Intelligent Match Made in the Cloud

Automation Anywhere

I've had the privilege of working at a traditional software company, a cloud-first platform company, and now, at Google Cloud, a data company. This gives me first-hand insight into what it takes to drive Google Cloud's mission: accelerating the digital transformation of every organization, large or small. Businesses don't come to Google Cloud for infrastructure services alone.

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Risky Pay Per Sale Telemarketing: What’s the Alternative?

Magellan Solutions

What Else Are You Losing in Pay Per Sale Telemarketing Except Money? A lot of startups and SMEs fall into the temptation of the financially low risk pay per sale telemarketing. Like when they choose to increase their marketing efforts and drive more visibility towards their services or product, telemarketing becomes a valuable tool. When they do so, there is the desire to drive down costs. .

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Velocity Global achieves ISO 27001 international data security certification

Velocity Global

DENVER, April 27, 2021 — Velocity Global , the leading provider of global employment solutions, announced today it achieved ISO 27001:2013 certification, the international standard for information security management. The ISO 27001 standard, published by the International Organization for Standardization , specifies the requirements to establish, implement, maintain, and continually improve an information security management system (ISMS).

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Six Sourcing Strategies in Recruitment

https://www.hcmworks.com/blog

For every 300 or more applicants, only five will be interviewed and only one will be hired. Increasing levels of unemployment are associated with increasing levels of passive application, resulting in a sea of uninterested and uninvested candidates. Implementing the best sourcing strategies in recruitment is an integral part of acquiring top talent.

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Top 4 Expertise of a Successful Scrum Master

Serigor Inc

1. Influential. A Scrum Master leads various teams that are working on a project to achieve specific milestones and deliverables. They must be able to motivate multiple groups and stakeholders at an organizational level, maximizing the potential of all at stake. As a team leader, the Scrum Master must bridge the gap between the concept of the project and the actions required to complete it.

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Why Are We The Customer Service Outsourcing?

Magellan Solutions

The best customer support outsourcing in the Philippines. Are you considering outsourcing some of your support services? Then you better remember one main thing. The experience you give your customers makes up a huge part of your company brand. . Clients we have worked with have enjoyed a high level of service. They no longer worry about the support coverage gaps that used to occur. .

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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SEBPO Celebrates 15 Year Anniversary

SEBPO

Marks milestone with donation to charities in Bangladesh. Marlton, NJ – April 26, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that is celebrating 15 years of success in the business process outsourcing industry. SEBPO, formerly known as ServicEngineBPO, was co-founded in 2006 by Bangladeshi co-founder ASM Mohiuddin Monem and American co-founder Matthew Kochan and has maintained its privately

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Morocco Payroll Outsourcing Alert

Mercans

Morocco –New Social Solidarity Contribution Introduced. Mercans, a leading Morocco payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published Morocco payroll outsourcing alert. Subscribe to Mercans’ Morocco payroll outsourcing alerts to ensure that you are always up-to-date with the lasted regulatory changes in Morocco labor and payroll compliance requirements.

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Your Comprehensive Guide to A/B Testing: Experience, Tips, and Step-by-step Plan

Vilmate

The post Your Comprehensive Guide to A/B Testing: Experience, Tips, and Step-by-step Plan appeared first on Nearshore Software Development Company in Ukraine - VILMATE.

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Where You Can Find The Best Amazon Virtual Assistant

Magellan Solutions

The cost when you hire a virtual assistant. Basic administrative tasks cost around $15-25 per hour. Meanwhile, you pay customer service executives $25-30 for an hour. For more complex tasks, the expected salary would reach at least $50. . An experienced assistant may charge more. Their years of expertise do not come cheap anymore. With more years of experience, the higher their expected salary is.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Transparent BPO Appoints Steve DiBari as Vice President, Operations

Transparent BPO Outsourcing

Industry Veteran to Lead Philippines Operations Rockville, MD, April 28, 2021 – Steve DiBari has been appointed as Vice President of Operations of Transparent BPO, a global contact center and business process outsourcer. He reports to Lance Hale, President, Transparent BPO. DiBari will be responsible for the company’s growing operations in the Philippines and will […].

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Six Reasons Why Mercans is the Global Payroll Outsourcing Leader

Mercans

Managing Human Resources and Payroll functions for a multinational company can be a complex task. Working in just, say, the US and Japan means handling two different sets of labor laws, sending cash across the Pacific Ocean, and handling employees’ data and international securely and in compliance with the local data privacy rules. For every country you expand into, the enormity of the international payroll tasks increases.

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Complete Guide to Software Development

3Pillar Global

This comprehensive guide digs into all things modern software development, from industry trends and general best practices to more technical topics like governance, test automation, and metrics that measure success from many different angles. Throughout the series, Tiempo software development experts will share insights, best practices, and lessons learned from their years on the job to help you make the most of your software investments.

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Is US An Ideal Option For Financial Services Call Center Outsourcing?

Magellan Solutions

The pros of an inbound contact center in the us. Outsourcing is often related to delegating tasks outside of local borders. But there are outsource call centers operating in the United States. They also offer amazing customer service at competitive pricing. US-based call centers are basically the same as offshored call centers. But what are the pros that you might want to consider before looking elsewhere?

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.