Sat.Jan 14, 2023 - Fri.Jan 20, 2023

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How Outsourcing Can Make Your Business Recession-Proof

NoonDalton

Only 14% of jobs lost during the pandemic will be recovered in 2023. As we stand on the precipice of a economic downturn, businesses need to make some smart adjustments to remain recession-proof.

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Globalization Has Entered a Period of In-Depth Adjustment

The Global Small Business Blog

©iStock/Zhonghui Bao According to the "2023 China and Globalization Report" recently released by the Center for China and Globalization (CCG), a Chinese non-governmental think tank based in Beijing, it has become a consensus that globalization has entered a period of in-depth adjustment.

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User Interface Design: 5 Ways to Attract Top Talent

Bydrec

In 2017, Adobe conducted a survey that included more than 500 managers. The survey revealed that the vast majority of them, 87%, were actively seeking to increase the size of their user interface design teams.

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The China imperative for multinational companies

McKinsey and Company

Multinational companies operating in China must reconfigure for opportunity and risk. Our Research Public & Social Sector China

Research 119
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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Outsourced IT Support Services: 10 Steps to Better Quality Assurance

Global Help Desk Services

Your help desk is the face of your IT. After all, your users can’t always see, let alone appreciate, the work your IT team does on your systems and security. In many cases, they’re judging all of IT by whether the help desk is responsive, polite, and competent. Which means quality assurance (QA) is vital to the reputation of your entire IT organization.

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Knowledge Capacity Building Requires Skills Development

Forrester Digital Transformation

Organizations often view knowledge management as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities.

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How to keep your operations costs low 

Redial

Business process outsourcing (BPO) is a cost-effective solution for many companies that want to reduce operational costs. Providing a wide range of services that can be outsourced, such as customer service, finance, marketing, accounting, human resources, and many more.

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5 Reasons Mulesoft Integration Is Right For Your Business

Groove Technology

Organizations have seen a major transformation in how they manage their operations over the last several years. The introduction of big data, smartphones, different consumer access points, and cloud apps, together with growing API usage, has transformed the enterprise’s operational dynamics.

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Global Tech Spend Will Slow To 4.7% In 2023

Forrester Digital Transformation

Forrester is forecasting that global tech spend will grow 4.7% in 2023 to reach $4.4 trillion — 100 basis points lower than Forrester’s previous forecast, which we published in February. CIO insights Information Technology Innovation technology-driven innovation

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ManageEngine vs ServiceNow Compared 2023

31 West

Choosing an ITSM help desk software is quite overwhelming. With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow?

Software 130
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Top 7 Global Employment Challenges

Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.

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Headless CMS Solutions to Consider

Perficient Digital Transformation

If the benefits of headless CMS were convincing enough in the previous blog post that you decided to give, headless architecture a try, your next step is to find a good CMS platform. Below are some great options to get you started.

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What is generative AI?

McKinsey and Company

Generative artificial intelligence (AI) describes algorithms (such as ChatGPT) that can be used to create new content, including audio, code, images, text, simulations, and videos. Recent new breakthroughs in the field have the potential to drastically change the way we approach content creation.

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Understand The Enterprise Fraud Management Vendor Landscape In APAC

Forrester Digital Transformation

As new types of digital commerce and novel payment methods have proliferated and digital finance has become the norm in APAC, transaction fraud has become significantly more frequent and sophisticated.

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What Are The 5 Roles Of Active Directory?

31 West

Active Directory is a centralized system that facilitates authentication and authorization services for the organization. This Microsoft-powered system is the central repository where all your authorization and employees’ privileges are stored.

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How HR Can Create A Connected Talent Experience in the New World of Work

Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC

Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.

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Velocity Global and FT Partners Announce Transformative $1 Million Gift to First Descents to Scale Adventure Programming for Young Adults Impacted by Serious Health Conditions

Velocity Global

Velocity Global CEO Ben Wright to also raise funds through the World Marathon Challenge.

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One billion days lost: How COVID-19 is hurting the US workforce

McKinsey and Company

COVID-19 may no longer be a pandemic, but the disease likely reduced the availability of the US workforce by as much as 2.6 percent in 2022—a burden on productivity that could last for years. Insights on Healthcare Systems & Services Health care services Public health Talent

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Four Manufacturers Drive Operational Excellence With Low-Code Platforms

Forrester Digital Transformation

Manufacturers in China use low-code development platforms to support their digital initiatives. Many adopt low-code platforms to build form-based web apps for broad use cases, but that’s just the beginning.

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Cloud Firewall vs. Traditional Firewall – 5 Key Differences

31 West

The rapid evolution of the digital world has proven to be both a boon and a bane. As technology has revolutionized, it has opened many new opportunities for attackers to hack digital solutions and steal confidential data.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.

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Facing the New Age of Constant Disruption in the Global Marketplace

The Global Small Business Blog

©iStock/tiero Normal is over according to the World Economic Forum (WEF).

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2023, a testing year: Will the macro-scenario range widen or narrow?

McKinsey and Company

Will the world move to solve its structural problems and make superior short-term choices? Yes or no: that’s the first question on the test. Strategy & Corporate Finance Insights Strategy Corporate Finance Risk Management

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Practitioner To Analyst: What I Would Have Done Differently If I Had Access To The Research I Have Now

Forrester Digital Transformation

Being a Forrester marketing operations analyst for 60+ days, my learning journey has been quite informative. Check out what I have discovered so far.

Research 130
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Top 8 Trends Driving the Medical Device Industry in 2023

Perficient Digital Transformation

With surging inflation, decreased hospital spending, and widespread market uncertainty, it is vital that medical device organizations stay knowledgeable about the future of the industry, so they can prioritize their investments strategically.

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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The top digital transformation trends in 2023

The Scalers

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. This process is already underway, with businesses investing in digital technologies such as big data, cloud computing, and artificial intelligence at a rapid pace.

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New year, new tech, no problem

McKinsey and Company

McKinsey analyzed 14 new trends in its latest report on the most significant emerging technologies. Here are three for leaders to focus on right now. Digital Insights Digital strategy and organization Artificial Intelligence

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It’s Awards Season For Customer Obsession — Nominations Wanted

Forrester Digital Transformation

Submit your nominations for Forrester's inaugural Customer Obsession Awards. These awards will recognize leading organizations and executives who put customers at the center of everything — and, in the process, accelerate growth, customer loyalty, and employee engagement.

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People of Perficient: Enabling Diversity Equity and Inclusion in Healthcare & Life Sciences

Perficient Digital Transformation

Driving diversity, equity, and inclusion (DE&I) is top-of-mind for healthcare and life sciences organizations.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.

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Why Complexity Impacts Your Organization

Intelligent Management Inc.

It’s a new year and this month the Intelligent Management team are completing a new book! We are particularly honoured to be publishing something again with Springer, this time as part of their SpringerBriefs in Complexity Series.

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What is resilience?

McKinsey and Company

Resilience is the ability to not only recover quickly from a crisis but to bounce back better—and even thrive. McKinsey Explainers Operational risk management

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External Attack Surface Management Finds Assets That Your Org Can’t See

Forrester Digital Transformation

The External Attack Surface Management Landscape, Q1 2023 is now available! Forrester clients can view the report to dive deeper into the benefits of EASM and key functionalities to assess when selecting an EASM vendor.

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How to Connect to Salesforce with Postman

Perficient Digital Transformation

What is Postman? Postman is an API development environment that is used to test an API, create and run automated tests, examine responses and do a lot more stuff. As a Salesforce Developer or Admin, you can use Postman to test APIs and their responses.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.