Sat.Jan 14, 2023 - Fri.Jan 20, 2023

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How Outsourcing Can Make Your Business Recession-Proof

NoonDalton

Only 14% of jobs lost during the pandemic will be recovered in 2023. As we stand on the precipice of a economic downturn, businesses need to make some smart adjustments to remain recession-proof. Consumer demand has weakened as a result of price and interest rate increases brought on by the Covid-19 pandemic, supply chain delays, and disruptions from the Ukraine war.

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Globalization Has Entered a Period of In-Depth Adjustment

The Global Small Business Blog

©iStock/Zhonghui Bao According to the "2023 China and Globalization Report" recently released by the Center for China and Globalization (CCG), a Chinese non-governmental think tank based in Beijing, it has become a consensus that globalization has entered a period of in-depth adjustment. The CCG released the report at the beginning of the new year, which summarizes and forecasts the trends and prospects of globalization in the coming year from ten perspectives, including China-US relations, the

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User Interface Design: 5 Ways to Attract Top Talent

Bydrec

In 2017, Adobe conducted a survey that included more than 500 managers. The survey revealed that the vast majority of them, 87%, were actively seeking to increase the size of their user interface design teams. This trend is also evident in Ireland, as many tech firms are growing their operations quickly. But the imbalance between the number of available opportunities and the number of people who want them means that UX professionals can be selective about the roles they decide to pursue.

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The China imperative for multinational companies

McKinsey and Company

Multinational companies operating in China must reconfigure for opportunity and risk.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Outsourced IT Support Services: 10 Steps to Better Quality Assurance

Global Help Desk Services

Your help desk is the face of your IT. After all, your users can’t always see, let alone appreciate, the work your IT team does on your systems and security. In many cases, they’re judging all of IT by whether the help desk is responsive, polite, and competent. Which means quality assurance (QA) is vital to the reputation of your entire IT organization.

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Knowledge Capacity Building Requires Skills Development

Forrester Digital Transformation

Organizations often view knowledge management as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities. To overcome the lack of technical skills, the organization sets out to capture knowledge from subject matter experts and make it available to level 1.

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5 Reasons Mulesoft Integration Is Right For Your Business

Groove Technology

Organizations have seen a major transformation in how they manage their operations over the last several years. The introduction of big data, smartphones, different consumer access points, and cloud apps, together with growing API usage, has transformed the enterprise’s operational dynamics. Many applications, systems, and data models are in use inside the company, thanks partly to organic expansion and pockets of creativity that have produced stand-alone utilities.

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How to keep your operations costs low 

Redial

Business process outsourcing (BPO) is a cost-effective solution for many companies that want to reduce operational costs. Providing a wide range of services that can be outsourced, such as customer service, finance, marketing, accounting, human resources, and many more. By outsourcing these tasks, companies can save money on labor, technology, and office space.

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Understand The Enterprise Fraud Management Vendor Landscape In APAC

Forrester Digital Transformation

As new types of digital commerce and novel payment methods have proliferated and digital finance has become the norm in APAC, transaction fraud has become significantly more frequent and sophisticated. The COVID-19 pandemic has further increased this risk as fraudsters take advantage of a rich variety of digital channels.

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Smartphone Apps for Global Travelers

The Global Small Business Blog

©iStock/Prostock-Studio Here are seven (7) promising smartphone apps designed to help global travelers break the language barrier. What do you use when you travel internationally to communicate with locals? If we missed any, please share!

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Cloud Firewall vs. Traditional Firewall – 5 Key Differences

31 West

The rapid evolution of the digital world has proven to be both a boon and a bane. As technology has revolutionized, it has opened many new opportunities for attackers to hack digital solutions and steal confidential data. To mitigate security risks, you need to embrace safety tools that offer the best protection to your on-premises and digital assets.

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What is generative AI?

McKinsey and Company

Generative artificial intelligence (AI) describes algorithms (such as ChatGPT) that can be used to create new content, including audio, code, images, text, simulations, and videos. Recent new breakthroughs in the field have the potential to drastically change the way we approach content creation.

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Global Tech Spend Will Slow To 4.7% In 2023

Forrester Digital Transformation

Forrester is forecasting that global tech spend will grow 4.7% in 2023 to reach $4.4 trillion — 100 basis points lower than Forrester’s previous forecast, which we published in February.

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Velocity Global and FT Partners Announce Transformative $1 Million Gift to First Descents to Scale Adventure Programming for Young Adults Impacted by Serious Health Conditions

Velocity Global

Velocity Global CEO Ben Wright to also raise funds through the World Marathon Challenge. Denver, January 18, 2023 – Velocity Global and FT Partners announce a transformational gift to First Descents to further impact their work and provide life-changing outdoor adventures to adults impacted by serious disease. The two companies committed to allocate $1 million from the recently closed series B transaction.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Why Complexity Impacts Your Organization

Intelligent Management Inc.

It’s a new year and this month the Intelligent Management team are completing a new book! We are particularly honoured to be publishing something again with Springer, this time as part of their SpringerBriefs in Complexity Series. While our new book will appeal to those interested in the most scientific and mathematical aspects of managing companies as a Network of Projects , the following post is an excerpt that we feel is important for everyone involved in leadership and management to r

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One billion days lost: How COVID-19 is hurting the US workforce

McKinsey and Company

COVID-19 may no longer be a pandemic, but the disease likely reduced the availability of the US workforce by as much as 2.6 percent in 2022—a burden on productivity that could last for years.

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Practitioner To Analyst: What I Would Have Done Differently If I Had Access To The Research I Have Now

Forrester Digital Transformation

Being a Forrester marketing operations analyst for 60+ days, my learning journey has been quite informative. Check out what I have discovered so far. From the view of an ex-marketing operations practitioner, I highlight what I would have done differently if I had access to the Forrester assets when I was a practitioner. This blog shares recommendations for marketing operation leaders.

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The top digital transformation trends in 2023

The Scalers

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. This process is already underway, with businesses investing in digital technologies such as big data, cloud computing, and artificial intelligence at a rapid pace. This shift is far-reaching, integrating emerging technologies across manufacturing, automotive, healthcare, retail, finance, logistics and other sectors.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Global Parking: The Ultimate Global Relocation Solution

Global Expansion

The non-immigration H-1B visa is often a good way for U.S. businesses planning to capitalize on international talent with temporary work contracts to get foreign employees into the country. This is a suitable solution for short-term contracts of up to three years where global hires can have permission to be employed by and work for a U.S. employer, but approval is sometimes difficult.

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New year, new tech, no problem

McKinsey and Company

McKinsey analyzed 14 new trends in its latest report on the most significant emerging technologies. Here are three for leaders to focus on right now.

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Four Manufacturers Drive Operational Excellence With Low-Code Platforms

Forrester Digital Transformation

Manufacturers in China use low-code development platforms to support their digital initiatives. Many adopt low-code platforms to build form-based web apps for broad use cases, but that’s just the beginning. Advanced companies support more sophisticated data-centric applications with improved data management and integration capabilities.

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Q&A: Hyland industry consultant discusses top banking industry trends and challenges

Hyland

Rising interest rates. The possibility of a recession. Credit quality and balance sheets. There’s a lot that can keep bankers up at night. Factor in always-rising customer expectations, and the industry is often in need of technology solutions. To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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People of Perficient: Enabling Diversity Equity and Inclusion in Healthcare & Life Sciences

Perficient Digital Transformation

Driving diversity, equity, and inclusion (DE&I) is top-of-mind for healthcare and life sciences organizations. Since the COVID-19 pandemic revealed disparity across industries, consumers are expecting organizations to play a more active role in safeguarding against health disparities and under-represented clinical trials. According to Forrester, “By 2030, HCOs (healthcare organizations) must actively dismantle the inequities that affect marginalized communities.

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Closing the digital divide in Black America

McKinsey and Company

Five steps could help to bring broadband and digital equity to every Black household in the United States—urban and rural—while bolstering efforts to create a more inclusive economy.

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It’s Awards Season For Customer Obsession — Nominations Wanted

Forrester Digital Transformation

Submit your nominations for Forrester's inaugural Customer Obsession Awards. These awards will recognize leading organizations and executives who put customers at the center of everything — and, in the process, accelerate growth, customer loyalty, and employee engagement.

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Bypassing the Hiring Process. Yes, No or Maybe?

Talent Management Strategy

Bypassing the hiring process can work, but it is not always advisable There is a story in Greek mythology of Hydra, a monster with many heads and deadly poisonous breath. For every head chopped off, the Hydra would regrow two heads and the only way to deal with this was with swords and fire. We… The post Bypassing the Hiring Process. Yes, No or Maybe?

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How to Connect to Salesforce with Postman

Perficient Digital Transformation

What is Postman? Postman is an API development environment that is used to test an API, create and run automated tests, examine responses and do a lot more stuff. As a Salesforce Developer or Admin, you can use Postman to test APIs and their responses. So, let’s see how to set up Postman with Salesforce org to test your APIs. Setting Up Salesforce Org: First, we need to set up a connected app in our org.

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2023, a testing year: Will the macro-scenario range widen or narrow?

McKinsey and Company

Will the world move to solve its structural problems and make superior short-term choices? Yes or no: that’s the first question on the test.

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External Attack Surface Management Finds Assets That Your Org Can’t See

Forrester Digital Transformation

The External Attack Surface Management Landscape, Q1 2023 is now available! Forrester clients can view the report to dive deeper into the benefits of EASM and key functionalities to assess when selecting an EASM vendor. As Jess Burn and I finalized this report, we couldn’t help but think that organizations that are blind to what’s […].

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What are Supplier SLAs?

Obobo

What are supplier SLAs? In the business world, supplier SLAs ensure that supplier relationships are mutually beneficial. This means ensuring your suppliers meet the needs of your business and vice versa. One way to do this formally is to establish a Supplier Service Level Agreement (SLA). But what exactly is an SLA? In this blog article, we’ll discuss what a supplier SLA is and how it can be used to improve and better manage supplier relationships.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.