Sat.Mar 27, 2021 - Fri.Apr 02, 2021

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Why U.S. Call Centers Should Have Bilingual Agents

Redial

The Call Center has become the primary tool for achieving success in the current economic environment of the 21 st century in the United States; having personal, agents, management, and administrative staff, who are bilingual bring significant benefits to your operation and customer satisfaction through the leverage of a bilingual call center operation.

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Side Hustlers! Don’t Forget to Pay Your Small Business Taxes

inDinero

Did you make extra money using your skills and experience on the side in 2020? Tax season is here. Did you remember to make estimated tax payments? Are you aware of all the tax deductions for your side hustle? According to the IRS, gig-workers, freelancers, or people with a side hustle are self-employed. Extra income earned may require additional tax payments throughout the year, otherwise known as estimated tax payments.

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Security 101—5 Requirements for a Secure Enterprise Automation

Automation Anywhere

Enterprises all over the world have now come to terms with the new reality of remote work. In addition to purchasing external monitors, standing desks, and webcams for their employees, enterprises are investing in automation tools to help the employees be as efficient as possible in their home office. In fact, studies have shown that enterprises are adopting intelligent automation faster since the pandemic began than before to keep business moving forward.

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8 Factors to Consider Before Choosing an Outsourcing Company

Future of Digital Sourcing Outsourcing

8 Factors to Consider Before Choosing an Outsourcing Company. Related news: Top 7 Reasons Why You Should Outsource a Software Project From being a startup to a scale-up, businesses today have the advantage of cutting-edge technology and a diverse talent pool to realize their vision. But when growth is happening at a faster pace and wider scale than expected, there’s a danger for some companies to fall behind.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to build an effective risk champion network

Risk Guide

By A lexander Larsen , as published in the Risk Leadership Network’s Intelligence platform. Developing an effective risk championship network starts with endorsement from senior management. Once you have that, you need to think carefully about what the role will include and who the best people for the job are. Training is critical for giving your champions the tools they need, and rewards will help keep them engaged and interested.

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Keeping the world moving: Disruptive innovation speeds change for transportation and logistics

Hyland

The mishap in the Suez Canal demonstrated just how important transportation and logistics is to the global economy. The post Keeping the world moving: Disruptive innovation speeds change for transportation and logistics appeared first on The Hyland Blog.

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Do You Need A Change Agent Network Role For Successful Technology Implementations?

MicroAgility

As time marches on and organizations grow, there is often a need for businesses to introduce new technologies to support expansion, improve efficiencies, reduce costs, and keep remaining competitive. But achieving successful adoption of new technology is not always easy. Organizations have to select persons that can help lead the successful implementation of this change.

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These Five Countries Lead the Worldwide Vaccine Rollout

Velocity Global

The COVID-19 pandemic prompted scientists worldwide to drive one of the fastest vaccine development campaigns in history. Now, with the approval of multiple vaccines, countries around the world race to secure and distribute them. Nearly 550 million doses have been administered across the globe in just under four months since doctors provided the first shots to healthcare workers in New York.

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Consider This Before Selling Your C-Corp Stock

inDinero

Sometimes, just for fun, we tax accountants love to quiz each other—and today you get a peek into our legendary sense of humor! So pop quiz…what do IRC Sections 1202 and 368(a)(1)(F) have in common? The answer—both of these tax code sections might save you some serious cash if you’re planning to sell your C-corp stock. The gist of section 1202. When you sell the stock of a C-corp, for more than you originally paid for it, you have a capital gain.

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Who Belongs On Your COE Team?

Automation Anywhere

Many agree that a Robotic Process Automation (RPA) center of excellence (COE) is an essential, foundational element to successfully scale your RPA initiatives. We’ve written about why a COE is important , how to build a COE, and best practices for COEs before. But we haven’t enumerated the roles of key members of the RPA COE and what skills they need to make the COE a success.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Consumers Increasingly Shifting To Digital Content

Avasant

Press Releases. Consumers Increasingly Shifting To Digital Content. Los Angeles, April, 2021. Digital content is growing exponentially as a result of the proliferation of smart devices and evolving customer preferences. Moreover, the use of digital technologies such as cloud, artificial intelligence (AI), and analytics is playing a critical role in providing personalized services to customers.

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LinkedIn’s new feature – Homemaker. Let’s get creative!

Talent Management Strategy

LinkedIn’s new feature with “Homemaker”, “Stay-at-home Mom,” ” Stay-at-home Dad,” or “Stay-at-home Parent,” are now approved as recognized job descriptions on LinkedIn to avoid employment gaps on your profile. This is supposedly to support anyone who was a COVID casualty and made redundant during the pandemic.

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Best Call Center Outsourcing Companies in USA

Magellan Solutions

What Are The Best Call Center Outsourcing Companies in USA For Your Business? There are a lot of companies outside the country that offer call center services. However, it is hard to look for call center outsourcing companies in USA. It is because of the high labor fee in local call center agents. The estimated cost in outsourcing in a US company is $22 – $35.

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5 Steps to Best Manage Seasonal Sales Spikes

Working Solutions Outsourcing

Taking advantage of specific sales times throughout the year is something we all certainly do as consumers. But are we doing it as businesses as well? Often, we are well into the season before we realize we missed the opportunity to plan effectively and appropriately for our customers’ expectations. How can we better prepare for […].

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Avasant Featured in IT Jungle: It’s Not Always Sunny in ERP Land

Avasant

Digital. The post Avasant Featured in IT Jungle: It’s Not Always Sunny in ERP Land appeared first on Avasant.

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Exploring the Impact of COVID-19 on Customer Behavior

Blue Ocean

What do mattress sales, wildlife populations, and peak customer service times all have in common? These seemingly random data points have all been impacted by COVID-19. Mattress sales have skyrocketed thanks to people spending more time at home—and discovering new sleep challenges as a result of the pandemic. Listen to the audio or read the article.

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Are You Making These 6 Legal Outsourcing Mistakes?

Magellan Solutions

When done correctly, Legal Outsourcing can do you wonders. It can potentially increase your income, customer trust, and efficiency. It can even let you expand and save money. But outsourcing service comes with risks that you must consider first. Business jumps into hiring a legal outsourcing partner without considering all aspects of it. Such as its compatibility with the overall procedure and relevance with the goal and vision of the firm.

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3S of Best or Top Content Moderation Agencies in 2021

Magellan Solutions

What are the Best Practices of Best or Top Content Moderation Agencies in 2021. Content moderation is crucial in keeping brand and customers’ interaction a great experience. Small to business enterprises find an advantageous playing field in various online channels. SMEs use websites and social media channels to further drive their marketing strategies.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.