Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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Mapping the Next: Key Priorities for 2025 | Webinar

Everest Group

Live Webinar Mapping the Next: Key Priorities for 2025 December 10, 2024 | 9:00 a.m. CST | 10:00 a.m. EST | 3:00 p.m. GMT | 8:30 p.m. IST Join us as we reveal findings from the annual “Mapping the Next: Key Priorities for 2025” study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year.

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Global Supply Chain Leader's Biggest Concerns in 2025

The Global Small Business Blog

iStock/aprott Descartes Systems Group released findings from its 2024 Supply Chain Intelligence Report: Escalating Challenges for Global Supply Chain Leaders survey, which examined the most significant global trade challenges facing logistics and supply chain leaders today. The study showed that 48% of respondents identified rising tariffs and trade barriers as their top concern, closely followed by supply chain disruptions at 45% and geopolitical instability at 41%.

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How Outsourcing Can Fuel Business Growth

SEBPO

BLOG How Outsourcing Can Fuel Business Growth December 11, 2024 Kathleen Katz, Vice President of Marketing at SEBPO, provides a fresh perspective on outsourcing and its benefits for business growth. New to outsourcing, but armed with a background in licensing, consumer products, client services, and related marketing industries, Kathleen dives into her insights in the article below.

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Is offshore staffing the key to data compliance?

Microsourcing

With entire websites dedicated to exposing businesses daily that have been hacked or have had their data breached daily, its no wonder why data security is the latest must-have-or-wont-buy requirement. So what if youre an organization thats looking for innovative ways to bolster their data presence? Enter offshore staffinga solution that's boosting not just operational efficiency, but data compliance as well.

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The AI Productivity Shift: How 3,000 Pros And 140K Users Are Transforming Work

Hubstaff’s new report, The AI Productivity Shift, highlights how 3,000+ professionals and 140,000+ users are transforming the way they work with AI. Adoption is high—85% are using AI—and the potential is just beginning. Teams that integrate AI into daily workflows report 77% faster task completion, 70% improved focus, and stronger results across the board.

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The Holiday Season: Elevating CX

Redial

As the festive season approaches, businesses face a unique set of challenges and opportunities. Christmas and New Year celebrations are accompanied by a surge in customer inquiries, online purchases, and service demands. Ensuring customer satisfaction during this time requires more than just goodwillit demands expertise, seamless operations, and round-the-clock support.

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Discover U.S. Trade By Product

The Global Small Business Blog

iStock/AmyLaughinghouse Discover interactive dashboards and infographics providing data on U.S. goods trade at the national, state and metropolitan area levels. In addition, see product-specific import and export trends and insights on U.S. by partner countries.

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Virtual Private Cloud | Market Insightsâ„¢

Everest Group

Virtual Private Cloud pricing has increased by over 10% in the last 1218 months, driven by sector-specific needs, compliance requirements

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How to improve Customer Experience (CX) during the Holiday season

Redial

As the festive season approaches, businesses face a unique set of challenges and opportunities. During Christmas and New Year celebrations, customers increase their inquiries, online purchases, and service demands. To keep customers happy during this time, we need more than goodwill. We need expertise, smooth operations, and support all day long. Why the Holidays Demand Exceptional Customer Experience The holiday season is synonymous with heightened customer expectations.

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The Christmas Tree Goes Up

The Global Small Business Blog

2024 Laurel J. Delaney. All rights reserved. "The Christmas tree goes up on December 1. I love it." Richard E. Grant [Photo by Laurel J. Delaney, taken on 12/6/24, downtown Chicago.

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Is Working with a Mexico Shelter Company Best for Your Production Needs?

Ivemsa

Partnering with a shelter company is the route most foreign manufacturers take when expanding production to Mexico. Though shelter services offered are generally the same, customizing solutions per a companys unique requirements is what distinguishes one from the next. Often, business leaders unknowingly seek the support of a Mexico shelter company when in search of contract manufacturing.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Candidate Engagement and Experience Platform PEAK Matrix® Assessment 2024 – Permanent Talent Acquisition and Contingent Talent Acquisition

Everest Group

Candidate Engagement and Experience Platform PEAK Matrix Assessment Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable for businesses to remain competitive in a complex and evolving talent landscape.

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How to improve Customer Experience (CX) during the Holiday season

Redial

As the festive season approaches, businesses face a unique set of challenges and opportunities. During Christmas and New Year celebrations, customers increase their inquiries, online purchases, and service demands. To keep customers happy during this time, we need more than goodwill. We need expertise, smooth operations, and support all day long. Why the Holidays Demand Exceptional Customer Experience The holiday season is synonymous with heightened customer expectations.

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Global Trends in Government Innovation 2024 (Released 12/16/24)

The Global Small Business Blog

iStock/metamorworks The report, Global Trends in Government Innovation 2024 , analyzes nearly 800 case studies from 83 countries and identifies five critical trends in government innovation that are reshaping public services. The report will be released December 16, 2024. Check back here. Abstract available now here.

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Outsourcing to Bulgaria

Worldwide Call Centers

Bulgaria has emerged as an attractive destination for call center outsourcing over the past 15 years. Call centers in Sofia, Plovdiv & Varna are drawing attention from businesses worldwide seeking cost-effective, efficient, and high-quality customer service solutions. With a strategic geographical location, a well-educated workforce, and a strong emphasis on multilingual capabilities, Bulgarian call centers have become rising stars in the global outsourcing industry.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Emerging Dynamics in the Work-at-Home-Agent Landscape | Market Insightsâ„¢

Everest Group

Explore Emerging Dynamics in the Work-at-Home-Agent Landscape, where demand rises for e-commerce and declines in high-risk operations.

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How to improve Customer Experience (CX) during the Holiday season

Redial

As the festive season approaches, businesses face a unique set of challenges and opportunities. During Christmas and New Year celebrations, customers increase their inquiries, online purchases, and service demands. To keep customers happy during this time, we need more than goodwill. We need expertise, smooth operations, and support all day long. Why the Holidays Demand Exceptional Customer Experience The holiday season is synonymous with heightened customer expectations.

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10 Best Employee Benefits to Offer in 2025

Global Expansion

The days of thinking your employees care about free pizza and drinks on a Friday afternoon are over. Todays top talent expects more than a decent paycheck and free food. They want employee benefits that make a difference.

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Matt Isbell Inspires Growth in Perficient’s Microsoft Practice

Perficient Digital Transformation

No matter the project, location, or career path, Perficient promises to challenge, champion, and celebrate every colleague on their journey to success. Perficient is a place where great minds and great companies converge to boldly advance business. Our colleagues bring fresh perspectives and innovative ideas to the table that inspire creativity, spark collaboration, and ignite change.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Key Drivers of the Anticipated Work-at-Home-Agent Resurgence | Market Insightsâ„¢

Everest Group

Key Drivers of the Anticipated Work-at-Home-Agent Resurgence include increasing need of multilingual support, flexibility and cost optimization.

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What Makes Your Enterprise Data AI-Ready?

V-Soft Consulting

Artificial Intelligence (AI) is evolving across various aspects of businesses looking for a competitive edge in automation. Organizations that heavily depend on data for business execution must be ready to embrace AI-powered solutions to remain competitive in this digital landscape.

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Clean Industrial Deal: Impact on Energy Sector & Tech Providers

Wirtek

Ursula von der Leyen announced on 08th Nov, 2024 at the Budapest European Council Meeting that in the first 100 days of her new mandate they will produce a new Clean Industrial Deal proposal. This reiterated the commissions commitment to the Clean Energy Transition and hinted at its future focus areas.

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A New Normal: Developer Productivity with Amazon Q Developer

Perficient Digital Transformation

Amazon Q was front and center at AWS re:Invent last week. Q Developer is emerging as required tooling for development teams focused on custom development, cloud-native services, and the wide range of legacy modernizations, stack conversions and migrations required of engineers. Q Developer is evolving beyond just code generation and is timing its maturity well alongside the rise of agentic workflows with dedicated agents playing specific roles within a process a familiar metaphor for enterprise

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Expense Receipts: What Are They and Why Tracking Proof of Purchase for Business Expenses Is Important

Planergy Software

The post Expense Receipts: What Are They and Why Tracking Proof of Purchase for Business Expenses Is Important appeared first on PLANERGY Software.

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EOY Partnership Events & Year-End Message from ASW Global Management Team

AS White Global

End-of-Year Partnership Celebrations As 2024 draws to a close, we are reminded of the mutual success weve achieved together with our client partnerships. To show our appreciation for their continued support, we celebrated with a series of End-of-Year Partnership Events in Perth, Brisbane, Melbourne, and Sydney last month. It was time well spent expanding our network and celebrating our growth this year with our partners.

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How HR Outsourcing is Transforming Workforce Management

NoonDalton

In business, adaptability isnt just an advantageits a necessity. Companies are constantly looking for innovative ways to streamline operations, optimize budgets, and stay competitive in an ever-evolving landscape. For many, the complexities of managing Human Resources (HR)from payroll to compliancepose challenges that not only drain resources but also divert attention from core business goals.

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Title: Navigating the Generative AI Journey: A Strategic Roadmap for Healthcare Organizations

Perficient Digital Transformation

Doctor creating artificial intelligence interface 3D rendering Introduction The healthcare industry stands at a transformative crossroads with generative AI (GenAI) poised to revolutionize care delivery, operational efficiency, and patient outcomes. Recent MIT Technology Review research indicates that while 88% of organizations are using or experimenting with GenAI, healthcare organizations face unique challenges in implementation.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Tips to improving motivation at work

Airswift

Ever notice how a motivated team can feel unstoppable? When employees are genuinely engaged, productivity soars, collaboration flows, and job satisfaction rises. Motivation doesnt just boost individual performance; its the foundation of a thriving workplace.

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How the USMCA Has Shaped the Manufacturing Industry

Ivemsa

Free trade agreements (FTAs) connect manufacturers on a global scale by reducing trade barriers among countries to strengthen production. Mexico has maintained a strong manufacturing presence, upholding 13 FTAs with 50 countries, including the European Free Trade Area, the Comprehensive and Progress Agreement for Trans-Pacific Partnership, and the United States-Mexico-Canada Agreement (USMCA), formerly known as the North American Free Trade Agreement (NAFTA).

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BPO Trends for 2025: The Future of Outsourcing

NoonDalton

The Business Process Outsourcing (BPO) industry has long been a reliable partner for companies seeking to optimize operations, lower costs, and access specialized expertise. However, as we approach 2025, the landscape of BPO is rapidly transforming. Evolving customer expectations, new technological breakthroughs, and increasing concerns about security and sustainability are reshaping the outsourcing industry.

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Universal Design for Visual Disabilities in Healthcare – Understanding Visual Disabilities -1

Perficient Digital Transformation

Creating a healthcare system that caters to the needs of individuals with visual disabilities is essential for providing inclusive and equitable care. Understanding visual disabilities is the first step towards implementing effective universal design principles in healthcare settings. Here’s a detailed look at visual disabilities and how they impact healthcare access and delivery.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!