Sat.Dec 04, 2010 - Fri.Dec 10, 2010

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Philippines Overtakes India as Call Centre Capital

SourceFit

The Philippines has become the call centre capital of the world, overtaking India as the number one player in the global business outsourcing market, according to industry data and the government. President Benigno Aquino has led celebrations in recent weeks as it has become increasingly clear that the Southeast Asian nation has become the world’s dominant player in the outsourced back-office operations industry.