Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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Why the Philippines is a Primary Outsourcing Destination

NoonDalton

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed a special economic zone to boost outsourcing after spotting a good possibility and encouraging more foreign businesses to build their customer care centers in the nation. As of 2022, the industry is expected to employ 1.4 million people and it currently generates US$29.1 billion in revenue , according to IBPAP.

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How to Practice Cultural Humility

The Global Small Business Blog

©iStock/Urupong "When it comes to going global, American associations make a lot of U.S.-centric mistakes," says Mark Athitakis. They possess ideas about membership, meetings, partnerships, marketing, and more that make perfect sense in America but may not apply in different countries and regions. And as diversity, equity, and inclusion (DEI) becomes a norm in organizations, it may become another source of potential friction.

Sourcing 178
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5 Signs Your Company Could Benefit from Automation

Metasource

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. From accounts payable to HR to customer service, business process automation can enhance the efficiency of your organization while reducing costs, increasing process accuracy and consistency, and improvi

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Why Multi-Factor Authentication (MFA) Is Crucial For Your Cyber Security Strategy?

31 West

The increased risk of cyber-attacks has empowered organizations to adapt to the latest security solutions. Information security has become businesses’ top priority, irrespective of the size and nature of the organization. The focus is now shifted to encryption, authentication, and access controls—all of which maximize your organization’s safety. Multi-factor authentication is one such robust security protocol for online activities.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Prepare For New Billing Technology To Grow Your Business

Forrester Digital Transformation

Billing is one of the most important technologies for the future of your business. I know – lots of tech categories say that.

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Exporting is a Great Competitive Edge for Women Business Owners

The Global Small Business Blog

©iStock/Amorn Sarıyan Zimbabwe businesswomen have been urged to venture into the export market and take advantage of the opportunities provided by the African Continental Free Trade Area (ACFTA), which has a market of more than 1.2 billion people. This is to boost the country's exports. The program was designed to empower women entrepreneurs with personalized business mentorship, professional knowledge and skills as well as tools and networks to transform their existing enterprises into successf

Design 189

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The Future Of Windows Server: Emerging Technologies To Watch Out For

31 West

Windows server has been serving as an ideal platform for your IT infrastructure and all business applications. Microsoft introduces new upgrades to improve the server’s efficiency every 3-4 years. Upgraded servers offer faster speeds, higher storage capacity, seamless integration with third-party apps, and smooth management of IT applications. The server’s performance largely impacts the success of your business applications.

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FinOps Is Getting A Seat At The Executive Table

Forrester Digital Transformation

Earlier this year I promised a slew of research on FinOps. Today, I published the first in this series on What Technology Executives Need To Know: FinOps. This report is especially timely as FinOps is getting a front row seat with executives globally across verticals and across organizations of all sizes.

Research 245
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Announcing 2023 Export Lender Award Winners by the SBA

The Global Small Business Blog

©iStock/leekris The Export Lender of the Year Awards recognize excellence in export financing. These awards highlight the accomplishments of lenders in delivering SBA’s international finance programs to small businesses, designed to help small businesses develop new markets, finance export transactions, and expand capacity to meet overseas demand. This year, the SBA’s Office of International Trade selected Regions Bank and Amerant Bank as the 2023 Export Lenders of the Year, and Berkshire Bank a

Finance 170
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Cybersecurity for the IoT: How trust can unlock value

McKinsey and Company

For today’s fragmented Internet of Things (IoT) to reach its potential as a fully interconnected ecosystem, the answer may lie in the convergence of cybersecurity and the IoT.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Perficient Expands UK Presence With New London Office

Perficient Digital Transformation

Expanding our Footprint As a global digital consultancy, Perficient is always looking to expand our footprint and further the reach of our brand around the world. We are excited to share that on March 1, 2023, we expanded our company’s presence in Europe by adding a London office! This office is an addition to our existing location in Oxford and will allow us to better serve existing clients in Europe.

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Don’t ignore your employee offboarding processes

Forrester Digital Transformation

“There’s the door, don’t let it hit you on the way out.” Have you ever been told that or felt that expression when you’ve departed a job?

Jobbing 245
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Today in Global Small Business: Making Second-Hand Clothing the First Choice Worldwide

The Global Small Business Blog

©iStock/Iryna Mylinska What's affecting me, my clients, my colleagues and other global small business owners: Making second-hand clothing the first choice worldwide. What is Nato and why is Finland joining ? BRICS emerges as the world's largest GDP bloc , propelled by China's Rapid Expansion. Quote of the week: "I'm really interested in fashion but at the same time I find it quite competitive.

Research 128
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Six CEO priorities for 2023

McKinsey and Company

Leaders around the world are confronting a welter of uncertainties. Here’s how to home in on what matters—and begin making the most of novel opportunities—amid ongoing change.

Finance 118
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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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How to Obtain an Iqama Residence Visa in Saudi Arabia

Velocity Global

The Kingdom of Saudi Arabia (KSA) is a favorable location for foreign talent to live and work. Workers in Saudi Arabia benefit from tax-free income, relatively simple visa rules, affordable living costs, an English-speaking business community, low crime rates, and rich culture. In fact, of the roughly 14 million employed individuals in the KSA, 73% are foreign nationals.

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Walmart Sales and Profits Analysis for FY 2023 – Top 10 Insights

Forrester Digital Transformation

We draw the ten important learnings from Walmart’s 2023 fiscal year results.

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Global Trade's Big Future: Digital Services

The Global Small Business Blog

©iStock/Chainarong Prasertthal According to a new World Trade Organization report, the growth of cross-border digital trade flows — like e-commerce, video streaming, games and apps — increased four-fold since 2005 and are now valued at some $3.8 trillion. That accounts for more than half of all services trade worldwide. “This gives us a bit of an indication of where world trade is heading,” says WTO Chief Economist Ralph Ossa told Bloomberg in a recent interview.

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Three ways energy providers can boost resilience and digital CX

McKinsey and Company

Electric power and natural gas organizations are at an inflection point, facing a convergence of challenging global trends in market and customer dynamics. Here’s how they can boost resilience.

Marketing 108
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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Permanent Establishment Checklist for Global Companies

Velocity Global

Global expansion offers companies exciting opportunities like new revenue streams and access to larger talent pools. However, one challenge global companies face is determining whether their international business activity triggers permanent establishment (PE). If a business unknowingly creates a permanent establishment in another country, it is subject to local taxes and may face tax arrears, fines, and reputational damage if it fails to comply.

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2023 Is Challenging — Use A Future Fit Technology Strategy To Succeed

Forrester Digital Transformation

You may have more scrutiny on spend and hiring, but you must still grow amidst the turmoil of disrupting supply chains, persistent war, and geopolitical and climate instability.

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Anything Is Possible

The Global Small Business Blog

©2023 Laurel J. Delaney. All rights reserved. "With a doughnut in each hand, anything is possible.

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The business of sports and the quest for inclusion for women

McKinsey and Company

For all the progress toward equality on the field, sports administration remains dominated by men. A fairer, more inclusive industry would benefit everyone.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Extending Reality – XR in Business and Training

WebCreek

5/5 - (1 vote) XR, or Extended Reality, is used to describe several immersive technologies that have become popular, or which have reemerged, in recent years. You probably already know some of these technologies, including Virtual Reality, Augmented Reality, and Mixed Reality– even Smell-O-Vision is making a return! These platforms each cover different areas of specialty.

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Announcements: Bring-Your-Own Rack Mainframes, And Multiple Personality Storage

Forrester Digital Transformation

Enterprises are hitting their stride in learning how to manage hybrid cloud environments. This week’s announcements from IBM and HPE kick off April on a good note for hybrid cloud.

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Interview: How technology is driving CX

Intelligent Sourcing

In this recent interview with Mark Hillary, Sergei Levteev, Chairman and CEO of IBA Group, talks about the changes in technology over the last 20 years and how they are working with their customers to identify trends for the future. Many of the customer experience trends that we are seeing across the world have been […] The post Interview: How technology is driving CX appeared first on Intelligent Sourcing.

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Salary Increase, Attrition, & Hiring Trends 2023 — An India GCC View

Zinnov

Employees always take precedence when it comes to an organization’s growth strategy , making it critical to understand the business ecosystem of today to retain and onboard skilled talent. This report analyzes the salary, increase, attrition, and hiring trends of 2023, with industry-wide case studies to help leaders get an outside-in approach of the talent market.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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A Healthcare Story: Improving Health Plan Buying and Maintenance Processes With Salesforce

Perficient Digital Transformation

Healthcare organizations are addressing the need to innovate by adopting digital health platforms (DHPs). DHPs enable organizations to support the healthcare quintuple aim , which outlines the high-level goals of the industry: delivering better patient outcomes, reducing the cost of care, improving the patient experience, improving provider experiences, and health equity.

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Recapping The Global Privacy Summit: AI Is Everything Everywhere All At Once

Forrester Digital Transformation

This week, I attended the Global Privacy Summit, hosted by the International Association of Privacy Professionals. This is my fourth time attending, and the shortest way to recap the event is: AI is so hot right now.

Marketing 130
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Extending Reality – XR in Business and Training

WebCreek

5/5 - (1 vote) XR, or Extended Reality, is used to describe several immersive technologies that have become popular, or which have reemerged, in recent years. You probably already know some of these technologies, including Virtual Reality, Augmented Reality, and Mixed Reality– even Smell-O-Vision is making a return! These platforms each cover different areas of specialty.

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The potential impact of reusable packaging

McKinsey and Company

Renewed interest in reusable packaging is gathering momentum. However, the concept is complex, and stakeholders should understand the impact of cost and environmental factors.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.