Top Global Sourcing Brief Operational Costs Business Development Content for Week of Jul 16

Sat.Jul 16, 2016 - Fri.Jul 22, 2016

Types of technical support given by call centers

Magellan Solutions

JULY 19, 2016

Technical support has been around ever since the use of computers has become widespread. Although there are now plenty of tech-savvy users, there are still more who need assistance with getting the wifi router to work and the like. Then, there are complex tech issues, such as hacked servers and malware. Offshore call centers offer different kinds of services, one of these is technical support.

Call Center

Call Center Outsourcing Offshoring Software

SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. According to Prople’s business development and project management group head Juan Paolo Araneta, businesses that outsource business processes save from 15 to 20 percent in operational costs while experiencing process improvements. .

BPO

BPO Outsourcing Right-Sizing Business Process Outsourcing

Sat.Jul 16, 2016 - Fri.Jul 22, 2016

Types of technical support given by call centers

SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

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