Sat.Oct 23, 2021 - Fri.Oct 29, 2021

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The Three Principles of Sustainable Transformation

Forrester Digital Transformation

Becoming an environmentally, socially, and economically sustainable business demands a profound and fundamental change. Like digital transformation before it, you can’t just bolt it on. Traditional firms willing to start their multiyear transformation journey toward sustainability must embrace the three principles of sustainable transformation.

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Do You Need to Think Small To Succeed?

The Global Small Business Blog

©iStock/wildpixel No way! After all, this blog is about going big and going big involves going global. Executive creative director of IMA Simon Long says: “Long ideas start to shape marketing post Covid-19. Seeing the world as consumers do, they don’t just last – they live. Designed to successfully balance short-term demands with long-term strategies.

Design 214
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Solving the net-zero equation: Nine requirements for a more orderly transition

McKinsey and Company

Net-zero commitments are rising, but the net-zero equation is not yet solved. This can only change if nine interdependent requirements are met with singular resolve, unity, and ingenuity.

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Improve the Agent Desktop with Automation

Automation Anywhere

With the advent of the pandemic, more people started shopping and conducting business online from the comfort and safety of their homes. That shift has increased the importance of contact centers as the new face of business. Contact centers have become the first line of services and, sometimes, the only interaction a customer has with a business, elevating the centers’ role in retaining customers and growing revenue.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Predictions 2022: Advertisers Lean Into Retail Media Momentum, New Modes, And, Yes, The Metaverse

Forrester Digital Transformation

Looking ahead to 2022, advertisers and publishers will look for ways to extend those innovations to match consumers’ willingness to experiment with new experiences and products (now at an all-time high). Learn more.

Retail 246
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6 Essential Components to an Export Sale

The Global Small Business Blog

©iStock/SHansche Below is an article I [Laurel Delaney] wrote to tackle the topic of what's needed on an export sale. It goes like this. How do you react to an email from a customer located thousands of miles away who wants to buy your product? To get the ball rolling every export sales transaction must contain information pertaining to product description, price, quantity and transportation, but within those confines lies a host of other details that can go wrong.

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Genesis Healthcare System Wins 2021 Acquia Engage Award

Perficient Digital Transformation

We are thrilled to announce that Perficient and Genesis Healthcare System have been selected as a 2021 Acquia Engage Award winner in the Best of Both World’s Category. Winners were chosen by a panel of judges that evaluated based on functionality, integration, performance, and overall experience. Our project won the following award: . “Best of Both Worlds: We want to recognize organizations making the most of both Marketing Cloud and Drupal Cloud.

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Prévisions 2022 : Expérience Client

Forrester Digital Transformation

En?2022, les marques se tourneront vers leurs équipes Expérience Client (CX) pour mieux naviguer dans le sillage tourmenté de la pandémie, s'adapter à la «?nouvelle normalité?» et gérer les attentes et les émotions des clients autour d'enjeux aussi variés que l'accélération et la saturation numériques, le développement durable et la confidentialité. .

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How Digital Marketplaces Can Help Local Economies (TED Talk)

The Global Small Business Blog

©iStock/jetcityimage The growth of digital marketplaces like Uber, Airbnb and Amazon can sometimes threaten local businesses such as taxis, hotels and retail shops by taking away jobs or reducing income to the community. But it doesn't have to be this way, says strategy consultant Amane Dannouni. Listen to his Ted talk.

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Digital transformation comes to food banks

McKinsey and Company

The Greater Boston Food Bank’s $5 million reinvention as a digital-first enterprise has one overriding goal—to put more of its resources toward ending hunger.

Banking 128
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Megan Glasow Shows Passion for her Work, Colleagues, and Community

Perficient Digital Transformation

At Perficient, you have the power to make an individual difference and a collective impact on the world.?You will?work with professionals, strategists, engineers, designers, and developers who roll up their sleeves and dive in to help our clients, our?communities, and one another.?. Megan Glasow , a director on the Salesforce team based in Fargo, ND, is a wonderful example of someone who uses her passion and drive to support her team, fellow Perficient colleagues, and the local Fargo community.

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When Systemic Risks Collide: Why Supply Chain Issues Are The New Normal

Forrester Digital Transformation

Before March of 2020, “supply chain issues” was a term we’d hear after a natural disaster or labor strike – that all ended the moment we ran out of toilet paper. Unquestionably, the supply chain crisis has been a secondary theme of the pandemic, one that continues to escalate. For the 15 months since the […].

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What Do Plumbers and Gen Zers Have in Common?

The Global Small Business Blog

©iStock/AndreyPopov Both are spending money right now. That is, plumbers and Gen Zers. AmEx said that card acquisitions hit a record level in the third quarter for U.S. small-business and consumer Platinum and Gold cards. The company noted that goods-and-services spending by global small- and medium-size enterprises in the third quarter was 21% above the same period in 2019, before the pandemic, compared with a 4% currency-adjusted rise for billed business overall.

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Pandemic to endemic: How the world can learn to live with COVID-19

McKinsey and Company

With prospects of herd immunity fading, endemic COVID-19 is upon us, and new “whole of society” approaches are needed.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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4 Direct-to-Consumer Ecommerce Strategies To Drive Sales and Loyalty in Pharma and Med Device

Perficient Digital Transformation

Today’s customers and patients crave and expect both personalized and convenient shopping experiences. And when given those experiences, consumers tend to buy and be more loyal because there’s less friction in the buying journey. It’s a recipe for direct-to-consumer (DTC) business models to thrive… “Seven in 10 (69%) of Americans made at least one purchase from a DTC brand in the past year.” Diffusion 2021 DTC Purchase Intent Index.

Sales 116
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Predictions 2022: This Is A Year To Be Bold

Forrester Digital Transformation

Forrester predicts more change in 2022 across CX, EX, technology, and marketing. Get a sneak peek at five of Forrester's 2022 predictions, and then download our guide to help inform your 2022 strategy.

Marketing 246
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Blueberries Around the Globe

The Global Small Business Blog

©iStock/MNStudio Trade and production of blueberries is expanding globally as product development boosts their profile in form and function. Hailed for their flavor, versatility, and health benefits, blueberry consumption has expanded beyond fresh, ranging from pureed to powdered forms. Global production and trade have seen the most dramatic growth between 2010 and 2019, driven ever higher by mounting consumer demand.

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What is human augmentation and what does it mean for industry?

Airswift

Source: Frame Stock Footage/Shutterstock. Investment in human augmentation technology is growing fast. It is unanimous: we are in the middle of a new revolution in the technology industry. Apparently, the human augmentation market will be worth approximately 400 billion dollars by 2027, according to Report Ocean. And that shows a huge increase since 2020.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Open-source e-commerce: The next wave of value for the enterprise

McKinsey and Company

Moving to open-source e-commerce has significant benefits, but companies must be willing to embrace a broader digital culture.

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Choosing The Right Services Provider Can Make Or Break Your Digital Customer Experience Success

Forrester Digital Transformation

A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […].

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Today in Global Small Business: Shipping Containers in Parking Lots in Doctors' Offices

The Global Small Business Blog

©iStock/Worawuth What's affecting me, my clients, my colleagues and other global small business owners: The latest thing in doctors' offices: shipping containers in parking lots (subscription required). Agreement reached at OECD to end export credit support for unabated coal-fired power plants. Ensuring a strong recovery for developing countries. Quote of the week: "There is one issue that will define the contours of this century more dramatically than any other, and that is the urgent threat of

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Velocity Global adds DJ Matt Cassidy as Dance Floor Director

Velocity Global

DENVER, October 27, 2021 —. Cassidy responsible for vibe creation for growing global team. Cassidy to play company’s annual party this week in his hometown of Denver. Cassidy featured in lineup for Icelantic’s Winter on the Rocks in January. Velocity Global officially named DJ Matt Cassidy as Dance Floor Director as the company makes final preparations for its annual party this week.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Resilience: The whole-company fitness challenge

McKinsey and Company

To build resilience in volatile markets, most companies will need to change across the full span of their operations.

Marketing 138
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Predictions 2022: Trust And Values Take Center Stage In The APAC Region

Forrester Digital Transformation

For Asia Pacific firms, 2022 is a year to be bold. Our predictions for the region show that APAC organizations will take significant steps forward in some areas, but lag behind in others.

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B2B Ecommerce Platforms And Important Features

Designveloper

It’s no secret that eCommerce has changed retail as we know it. Customers now expect a more personalized experience and will only purchase from brands they trust. And with the rise of social media and mobile shopping, this is one expectation that can be fulfilled. What is a B2B eCommerce platform and how does it work? A B2B platform usually works by managing all aspects of your business within its system – from marketing and customer service to merchandise management and financials.

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What is the difference between HRO and RPO?

Microsourcing

There are days in this post-COVID world when it seems the business of doing business has never been harder. From supply chain issues and travel restrictions to the economic uncertainty that comes with a global pandemic, organizations have been forced to navigate a myriad of hurdles that have appeared or grown since the early months of 2020.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Customer lifetime value: The customer compass

McKinsey and Company

Through targeted investments, companies can identify their most valuable customers in three steps and secure their loyalty long term.

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Predictions 2022: Cloud Computing Reloaded

Forrester Digital Transformation

In 2022, we'll see a shift to modern application development and industry-specific clouds that will shake up the cloud service provider market. Learn more in our 2022 predictions for cloud computing.

Marketing 245
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3 Things to Consider Before Choosing an Outsourcing Software Development Company

Unosquare

Deciding to outsource is an exciting venture for most businesses. It gives you the ability to bring in additional expertise and often complete the projects you want to work on more quickly. However, outsourcing can also come with many obstacles and risks. That's why choosing the right partner or vendor is so important, as it is a significant factor in the success of your project.

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Knowledge management software tools | MicroSourcing

Microsourcing

John F. Kennedy once declared that knowledge is power. That being the case, we can only imagine how much the fallen U.S. President would have relished the relatively modern concept of knowledge management (KM). While knowledge has long been valued and shared by humans – consider cave art – the past few decades has seen organizations embrace a formal approach to creating, capturing, storing and distributing information in a bid to benefit their employees and other stakeholders.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.