Automation Anywhere

SEPTEMBER 23, 2020

Earlier this year, we partnered with SSON (Shared Services and Outsourcing Network) to run a global survey on the state of intelligent automation. Surveying hundreds of business and automation leaders, we uncovered the main drivers and the latest achievements in automation. One of the most insightful learnings came from the question, “What challenges are you facing in implementing intelligent automation solutions ?

Automation 98

Automation Out-Tasking Finance Shared Services 98

Velocity Global

SEPTEMBER 25, 2020

Lockdowns due to COVID-19 forced many companies to shift to remote work models, but now some are moving back into the office as governments lift restrictions. JPMorgan recently required senior traders to return to the office , ending months of remote work. Goldman Sachs followed suit by announcing it would return its workforce to offices in rotational shifts.

E-Commerce 52

E-Commerce Insurance Government Payroll 52

Neo Group

SEPTEMBER 24, 2020

Join Neo Group at IAOP’s GOV20 Virtual Conference from October 7-9, 2020. We are a proud sponsor. Different world, different playbook! It’s a big year for governance. COVID-19 has influenced thinking and spurred action among governance leaders. Please join us as we come together virtually, on October 7-9, to share the newest models that work in a crisis, best practices in the new normal, and how you can protect your partnerships, data, and more in uncertain times.

Government 52

Government Co-Sourcing Advisory Regulations 52

SourcX

SEPTEMBER 23, 2020

In the wake of the Covid-19 global pandemic, many firms are considering how they should restructure their supply chains and which countries would be best suited to their sourcing and manufacturing goals. For many businesses, this often comes down to sourcing in India vs China and which option makes more sense for their company given the strength of those countries in providing manufacturing resources and infrastructure.

Sourcing 52

Sourcing Manufacturing Labor Costs Pharmaceuticals 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Automation Anywhere

SEPTEMBER 22, 2020

The healthcare industry, although initially slow to embrace technology, is now fully immersed in its digital transformation efforts, according to a new report by The Everest Group. The global healthcare IT market, valued at $187 billion in 2019 , is predicted to grow at a more than 15.6% compound annual growth rate (CAGR) between 2020 and 2026, reaching $535.6 billion in 2026.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Velocity Global

SEPTEMBER 24, 2020

Before your company makes an international acquisition, there are many HR operational challenges to consider. Successfully onboarding and managing a global workforce while maintaining compliance with different local laws and regulations is not easy. However, there are employment solutions that help private equity (PE) firms capitalize on their investment faster.

Efficiency 52

Efficiency Administrative Payroll Flexibility 52

https://www.hcmworks.com/blog

SEPTEMBER 22, 2020

With an increasing percentage of most large organizations' workforce now made up of contingent workers , achieving greater control and visibility of these temporary workers is a necessity for the health of your bottom line.

Management 52

Management 52

Automation Anywhere

SEPTEMBER 24, 2020

One of the best ways that business leaders can help their teams and businesses rise above the changes brought by disruptions is to ensure alignment around a common purpose. A center of excellence (CoE) can help companies do just that. A global CMO study by SiriusDecisions shows that 96% of CMOs will make changes to their organizations by 2020, with 13.73% planning to establish a CoE.

Design 97

Design Accounting Out-Tasking Research 97

Neo Group

SEPTEMBER 20, 2020

When the COVID crisis hit, organizations had no choice but to respond to the challenges they faced by leveraging the resources they and their suppliers had at their disposal. Clearly, some were better prepared and responded with more resilience than others. Now we are many months into the crisis, and it’s time to look at what went wrong and what organizations should change going forward.

Sourcing 52

Sourcing Efficiency 52

Customer Serv Outsource Smarter

SEPTEMBER 21, 2020

The decades-long debate comparing work-at-home vs. on-premise call center agents is a front-and-center topic today. Our industry is nearly six months into the workplace changes brought on by the coronavirus, and we are still adjusting to the current state of things. Many companies managed the sudden shift to work-at-home with few difficulties, while others are still struggling to overcome challenges, particularly with staffing, training, agent engagement, collaboration and attrition.

Call Center 52

Call Center Collaborations Management 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Velocity Global

SEPTEMBER 25, 2020

For venture capital firms investing in growth-stage technology companies, one of the most effective ways to accelerate a path to market leadership is through international expansion. Doing so compliantly, however, requires extensive due diligence and a strategy to support sustainable growth. As an investor that is dedicated to scaling your portfolio companies (portcos), it’s critical for you to be actively involved in their global growth approach.

Accounting 40

Accounting Payroll Administrative Finance 40

Magellan Solutions

SEPTEMBER 24, 2020

Original article: [link] . Are you still managing your inbound call center in-house? At some point, you’ll need to let go of administrative tasks and allot most of your energy and resources on your core business. This is not an act of neglect but rather a smart and efficient way to streamline processes and management within your company. It’s a part of growth, and growth means letting go when things become too heavy to carry.

Call Center 40

Call Center Outsourcing Out-Tasking Offshoring 40

Velocity Global

SEPTEMBER 25, 2020

For venture capital firms, one of the most effective ways to drive the value of your portfolio companies (portcos) is through international expansion. Doing so compliantly, however, requires extensive due diligence and a strategy to support sustainable growth. As an investor that partners with their portcos to build iconic, history-making companies, it’s critical for you to be actively involved in their global growth approach.

Accounting 40

Accounting Payroll Administrative Finance 40

Magellan Solutions

SEPTEMBER 20, 2020

E-commerce businesses have surged in popularity in recent years. During the pandemic , the role of the e-commerce industry became even more important. However, the customer service experience is different for e-commerce businesses, and this can make or break your business. Fortunately, we can help with that. We compiled these e-commerce customer service best practices to help you deliver excellent customer service.

E-Commerce 52

E-Commerce Customer Service Service Outsourcing 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management