Sat.Oct 16, 2021 - Fri.Oct 22, 2021

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Everything Shortage

The Global Small Business Blog

©iStock/dorian2013 Disruptions in global supply chains have generated the phrase "everything shortage." But US imports are at record levels at some ports, and Americans are breaking shopping records, too. Supply-chain professionals plan to alleviate the backlog container by container. What's up? Yet claims that the country is running short on everything miss a key point.

Sales 293
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Revenue Operations & Intelligence (RO&I) is now core to a go-to-market tech stack

Forrester Digital Transformation

If there is one go-to-market tech category that generates significant confusion amongst buyers and even providers, it's revenue operations and intelligence (RO&I). Fortunately our first New Tech report on the category has just dropped with the explicit goal of removing the ambiguity around this category. Here its author Anthony McPartlin, provides some highlights.

Marketing 246
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Top 8 Features to Look for in an Extended Enterprise LMS

Groove Technology

Extended Enterprise (EE) LMS has become more and more popular in all kinds of industry, especially since COVID-19 pandemic occurred. With numerous great benefits, it is considered as the future of corporate e-learning. Let this article walk you through a closer picture of what you need to know about Extended Enterprise LMS. An overview of the extended enterprise LMS.

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Closing the gender and race gaps in North American financial services

McKinsey and Company

An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.

Service 143
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Just Relax and Have Fun Doing What You Are Doing

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Relax. Just relax and have fun doing what you're doing. Don't worry so much about being results-oriented. Just commit yourself to the moment." – John Goodman.

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Phantom Phishing Haunts The Inbox

Forrester Digital Transformation

Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own. The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. When we asked those respondents who suffered an external attack in the last year how that attack was carried out, 31% of them reported […].

More Trending

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Reviving the art of apprenticeship to unlock continuous skill development

McKinsey and Company

Postpandemic skill gaps need filling, and formal learning alone won’t do the trick. Scaling the lost art of one-on-one learning can make the difference.

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No Magic Solution

The Global Small Business Blog

©iStock/vchal The Plymouth candy company Maud Borup has been around for more than 100 years. Christine Lantinen purchased the company in 2005, when it had $100,000 in sales. Today, sales at the privately-held company are up to $45 million. Besides a worker shortage, Maud Borup is experiencing – as many importers and exporters are – higher shipping costs.

Sales 202
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Phantom Phishing Haunts The Inbox

Forrester Digital Transformation

Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own. The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. When we asked those respondents who suffered an external attack in the last year how that attack was carried out, 31% of them reported […].

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The Post-Pandemic “Great Resignation”: How RPA Can Help

Automation Anywhere

You’ve heard through the office grapevine that employees are discontent, disengaged, burnt-out? Worried that a significant number of them are preparing to walk? You’re not alone. More than 15 million U.S. workers have left their jobs since April, and 40% of employees asked in the United States, United Kingdom, Australia, Canada, and Singapore are “somewhat likely” to quit in the next three to six months, according to McKinsey.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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It’s time for philanthropy to step up the fight against climate change

McKinsey and Company

Climate change’s negative effects are coming to bear on high-priority philanthropic issues. More and better funding can protect vulnerable stakeholders and speed the net-zero transition.

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Build On Your Success

The Global Small Business Blog

©iStock/marchmeena29 Many global small businesses have such interesting origin stories—and sometimes the challenges and hurdles they face are equally unique. The 'Business Card Chronicles' series embraces that insight. A new film from dentsuMB can count on American Express business cards for dough—and other forms of support to global small business owners—to ensure their fortunes continue to rise.

168
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How B2B Marketing Leaders Will Build A Path To Growth: A Discussion

Forrester Digital Transformation

Forrester CMO Shirley Macbeth interviews VP and Senior Research Director Jennifer Ross on the results of our 2021 Global Marketing Survey, which reveals what B2B marketing leaders are doing and planning to do to weather the ongoing uncertainty.

Marketing 246
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Beginning your Perficient Career in a Virtual World

Perficient Digital Transformation

We now live in a world where we can collaborate with our colleagues from virtually anywhere. Thanks to remote work in these unprecedent times, employees can work safely from their own home office. Being said, remote work can oftentimes be a learning curve for many individuals who are beginning their career virtually. Adapting to new technologies and software, learning how to develop professional relationships virtually, and finding ways to feel connected to your company while working from your h

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Setting a new bar for online higher education

McKinsey and Company

Colleges and universities that learn from online education pioneers could improve operations and students’ experiences—and ensure their long-term viability.

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Today in Global Small Business: [Go] Easy On Me (Music Video)

The Global Small Business Blog

©iStock/fightbegin What's affecting me, my clients, my colleagues and other global small business owners: [Go] Easy On Me – Adele's new release ( video ) Take My Breath – The Weeknd ( video ) Love Again – Dua Lipa ( video ) Quote of the week: "Music is life itself." – Louis Armstrong Lost – Maroon 5 ( video ) Up – Cardi B ( video ).

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Tune Order Management NOW To Create Stellar Customer Experiences This Holiday Season

Forrester Digital Transformation

Speed, Options, And Transparency Should Guide Holiday-Season Planning Retailers, get ahead of the holiday-season chaos and prepare your order management processes. Guide your holiday logistics planning around: 1) speed; 2) fulfillment options; and 3) transparency to create seamless and stellar experiences for your customers. 1. Speed of retail is a perpetual desire — and consistent […].

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5 Key Takeaways From Our “Optimization Strategies To Improve Collections” Webinar

Perficient Digital Transformation

Financial institutions must prioritize instilling empathy when interacting with their clients. It’s more critical now than ever because of the economic hardships many are facing due to COVID’s impact. In our latest webinar, “Optimization Strategies to Improve Collections,” Scott Albahary, Perficient’s financial services chief strategist, and Byron Gifford, Perficient’s collection transformations lead, shared tangible solutions to the challenges collections and recoveries groups face.

Analytics 115
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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Managing water and climate risk with renewable energy

McKinsey and Company

New analysis shows how companies can target renewable-energy purchases and investments to reduce water risk and carbon emissions in tandem.

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Gen. Colin Powell: He Was An Optimist to the End

The Global Small Business Blog

©iStock/jokerpro Gen. Colin Powell is widely acknowledged by a grateful nation as distinguished and exemplary. Indeed, for many years he has been recognized as one of the most admired Americans. We [Roger B. Porter] last met in mid-July. He was characteristically cheerful, optimistic, engaging and positive. When asked how he was feeling he responded without hesitation: “Other than my multiple myeloma cancer and Parkinson’s disease, I feel fine.

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Oh, Snap: Data Deprecation Cuts Into Revenue

Forrester Digital Transformation

Don’t say we didn’t warn you. While reporting Snapchat’s Q3 results yesterday, CEO Evan Spiegel conceded Apple’s App Tracking Transparency (ATT) framework “disrupted” Snap’s advertising business as it reported lower-than-expected earnings. The earnings miss drove sharp declines in Facebook and Twitter’s stocks as well. ATT, which rolled out with iOS 14, requires users to opt […].

Marketing 246
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Signal 2021 Day 1: Twilio Engage, Intelligence for Voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shortage of announcements on the first day of Signal, mostly during the keynote. We’ll be able to dig deeper into the details on some of these in breakout sessions, but there is certainly some interesting stuff to talk about. Twilio Engage represents the first over-arching consolidation of services into a Twilio customer engagement platform.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Five actions to build next-generation know-your-customer capabilities

McKinsey and Company

KYC programs are key in banks’ customer gain and retention, but their results aren’t optimal, despite technology and operations spend. Improving five KYC areas can generate substantial business value.

Banking 118
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Transforming Payroll from Back Office to Strategic Business Function

Immedus

Recently I was invited to speak on an Unleash webinar, The State of Play in the World of Pay , with George LaRocque , a leading work tech analyst and advisor and founder of WorkTech. It was a great opportunity for me to address an issue that is very close to my heart: the elevation of payroll from a back-office function to a front of house and integral to the continued success of any organization.

Payroll 105
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Prepare Now For Successful 2022 Channel Sales Planning

Forrester Digital Transformation

Management and growth of the channel is too important to be left to chance. Here are the five actions to take in Q4 to ensure you and your organization are ready to begin building your 2022 channel sales plan.

Sales 243
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5 Proven Ways to Promote Successful Engagement in your Team

Unosquare

One of the lessons the pandemic taught us was how to be resilient and face challenges from a new perspective. Even in situations that we could have handled proactively before, such as investing efforts in people engagement, they are now cushioned from the impact caused by the lockdown in teams and companies.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Maximizing agile productivity to meet shareholder commitments

McKinsey and Company

Large organizations’ commitments to financial results are at odds with traditional agile methodologies. Adapting them to meet enterprise-wide goals is key.

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8 Areas to Focus on When Deploying Personnel to New Locations

Immedus

In Effectively Utilizing Global Mobility to Support Growth and Talent Attraction , we explored the many reasons companies and employees want to move to another location. We also talked about what it means for payroll teams to have employees on assignments overseas from a payroll perspective. Today I want to expand on this subject and examine the main areas payroll must concentrate on when dealing with globally mobile employees.

Payroll 105
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Gluttonous Persuasion: The Christmas Dinner Problem Of Retail

Forrester Digital Transformation

Retailers: of course it’s ok to influence people to choose your products. What you should avoid is veering from persuasion into coercive and deceptive design (formerly referred to as dark patterns).

Retail 130
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5 proven ways to promote communication in your software development team

Unosquare

One of the lessons the pandemic taught us was how to be resilient and face challenges from a new perspective. Even in situations that we could have handled proactively before, such as investing efforts in people engagement, they are now cushioned from the impact caused by the lockdown in teams and companies.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.