Sat.Oct 02, 2021 - Fri.Oct 08, 2021

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Digital Requirements Force Legacy Tech Out Of The Way – But Not As Fast As Businesses Wish

Forrester Digital Transformation

Today’s world, rife with supply chain emergencies, natural disasters, and pandemic responses, requires agility and adaptability that businesses cannot deliver with static, overly-customized tech.

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It Was a Beautiful Day

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "To say it was a beautiful day would not begin to explain it. It was that day when the end of summer intersects perfectly with the start of fall." – Ann Patchett.

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Can Japan finally become a start-up power?

McKinsey and Company

Long viewed as a relative laggard, Japan’s start-up ecosystem is beginning to come into its own. Investor Paul McInerney sheds light on the evolving environment for entrepreneurs.

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Does your team see the big picture?

Perficient Digital Transformation

If I were to ask one of your team members “what are you building?”, what are they more likely to answer? I’m adding a couple of check boxes to the “Subscriptions” page. I’m working on a feature that allows us to learn how and when a customer wants to hear from us. This will allow us to send them timely, targeted messages.

Sales 124
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Facebook’s Outage: Breaking The Ad Empire — For A Day?

Forrester Digital Transformation

It’s a sure tell that something must be pretty bad at Facebook, Inc. when the company is forced to turn to its competitor, Twitter, to communicate with its users. We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and […].

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Steve Jobs Passed Away 10 Years Ago

The Global Small Business Blog

©2011 Laurel J. Delaney. All rights reserved. Yesterday (10/5/21) marked the 10-year anniversary of Steve Job's death. To this day, we feel his loss. As Apple CEO Tim Cook says: Steve was so many things: brilliant, funny, and wise, a husband, a father, a friend, and, of course, a visionary. He challenged us to see the world not for what it was, but for what it could be.

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Perficient Listed in Forrester Now Tech: Data Management Service Providers, Q4 2021

Perficient Digital Transformation

Data plays an essential role in today’s digital economy and keeping up with modern data management processes is key to staying competitive. In fact, enterprises with advanced data practices are more productive, innovate faster, are able to enter new markets quickly, and are more likely to be directly monetizing their data compared to their less-mature peers.

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In 2022, Insights-Driven Sales Organizations Will Win

Forrester Digital Transformation

B2B sales leaders need to move away from conventional, comfortable approaches and embrace the realities of today's digital-first buying climate. Learn what the shift requires.

Sales 246
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Today in Global Small Business: The Benefits of Professional Networking

The Global Small Business Blog

©iStock/monkeybusinessimages What's affecting me, my clients, my colleagues and other global small business owners: So who networks and who doesn’t? Should you if you don't? Find out. What's next for the Trans-Pacific Partnership (TPP) ? Apple joins Cyber Readiness Institute , bolstering global small business to become more secure. Quote of the week: "The currency of real networking is not greed but generosity." – Keith Ferrazzi How a silk necktie company built a cult following out of a tiny Nap

Sales 178
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From tech tool to business asset: How banks are using B2B APIs to fuel growth

McKinsey and Company

Banks can use APIs to generate income growth from corporate customer segments, improve customer experience, and fuel innovation.

Banking 140
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems.

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Solving The “Do More With Less” Marketing Paradox: Human Plus Technology Equivalents

Forrester Digital Transformation

The “Do More With Less” Paradox Is No Longer Sustainable Approximately half of C-suite professionals prioritize growing revenue. Meanwhile, CMOs have long been expected to acquire more customers with less marketing. Yet, four in 10 executives prioritize reducing costs. So, how will the C-suite grow revenue? New customer acquisition tops the list. Then, if you […].

Marketing 246
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How to Manage Your Finances While Working Remotely Overseas

The Global Small Business Blog

©iStock/Lauren Verhoeven Thinking about pushing the envelope of “working remotely” by actually working abroad? Many people have opted to do this, especially during the pandemic. Banking and investing though can all be more of a challenge when you’re living in a foreign country. Here’s what you need to know – from which destinations still offer visas to which banks are best for working remotely – about handling your finances while working remotely overseas to make sure you’re prepared.

Finance 165
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How the CIO Plays a Critical Role in Bringing Order to Global Payroll

Immedus

Today on the blog, we have a guest contributor, Brent Skinner, HCM Subject Matter Expert | Co-Founder of 3Sixty Insights | Host of the #HRTechChat Video Podcast. . It is not a surprise that getting global payroll right is a mission-critical activity. What might surprise you is that a significant share of the responsibility for ensuring that an organization successfully accomplishes this falls on the CIO.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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QA We-Tech Recap: Tips, Tools and Key Highlights

Perficient Digital Transformation

Two weeks ago, we hosted our QA We-Tech event where team members from Perficient Latin America shared great QA content. Our first session was led by three great speakers that shared their knowledge about exploratory testing, autonomous testing, and micro services-oriented component testing. . On day two, we covered topics such as skills for a QA role, testing for projects with AI, and test data configuration.

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Holiday 2021: India’s Festive Season Will Generate $9.2 Billion In Online Sales

Forrester Digital Transformation

In India, Navaratri marks the beginning of the festive season. After the nine days of Navaratri, the Dussehra festival is celebrated. Diwali, one of the most important Indian festivals, is celebrated 20 days after Dussehra. The dates change every year, per the Hindu calendar. In 2021, Navaratri will begin on October 7. Dusshera will fall […].

Sales 246
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Building Unity on a Remote International Team (wegginar)

The Global Small Business Blog

©2021 Women Entrepreneurs Grow Global. All rights reserved. Wonder how to find great candidates from around the world? How to implement a communication and diverse work culture that keeps international employees engaged? What tools and technology make it all work? Look no further because all of these questions and more will be addressed during our next wegginar®, " From Chicago to Cairo: Building Unity on a Remote International Team ," on Wednesday, October 6th at 11AM CT by founder and CEO Dr.

Banking 165
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Author Talks: Indra Nooyi on leadership, life, and crafting a better future

McKinsey and Company

The trailblazing former CEO of PepsiCo discusses the events that shaped her life and offers a blueprint for work–family conundrums.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Why your company needs accounts payable services and how does it function?

Max BPO

What are accounts payable services? The challenges that come with handling your accounts payable process in-house might stifle your company’s growth as it increases. If your company manages sensitive financial data, a poorly performing accounts payable procedure can even become a liability. It has the potential to become a barrier, slowing everything down.

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Build Or Buy A Sales Methodology? What You Need To Know Before You Decide

Forrester Digital Transformation

When confronted with the price tag for implementing a commercial sales methodology, many B2B sales and sales enablement leaders consider the option of building one in-house. The reasoning being: We are completely unique, and no off-the-shelf methodology would work here; plus we know our customers, we know our sales process, and we have sales learning […].

Sales 243
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New Book: Your Small Business Boom!

The Global Small Business Blog

©2022 Steven D. Strauss. All rights reserved. Love the title of Steve Strauss's newest book, " Your Small Business Boom: Explosive ideas to grow your business, make more money, and thrive in a volatile world." Steve is USA Today’s senior small business columnist and is often called “America’s leading small business expert.” Here's what I had to say about his book (on the back jacket): "When you read Your Small Business Boom and apply Steve's tips, you too will be able to take your business to th

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Transforming customer experience in utilities

McKinsey and Company

Utility leaders are achieving great customer experiences while driving out costs. Doing so requires customer-experience transformations around self-service and digital channels.

Service 101
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The benefits of being your real self at work For World Mental Health Day, embrace help when it’s needed

Hyland

... The post The benefits of being your real self at work <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>For World Mental Health Day, embrace help when it’s needed</span> appeared first on The Hyland Blog.

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The Two Pillars Of Successful Annual Sales Planning

Forrester Digital Transformation

Many factors go into effective sales annual planning. Yet without close revenue engine alignment and use of data-driven insights, your plan may be doomed to failure.

Sales 246
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Understanding ServiceNow's Valuable AI Search Capabilities

V-Soft Consulting

Self-service is one of the key features powering the ServiceNow platform’s ability to resolve issues quickly and deliver superior services. To further scale improve performance, accuracy, speed and customization, ServiceNow introduced AI Search, a new feature of the AI Search Assistant. AI Search improves the efficiency IT, customer service, or any other users by predicting and providing information with improved user experiences across various ServiceNow supported communication channels.

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3 Critical Questions for a Successful Product Innovation

comeMakeit

Some start innovating when they receive funding, some others when a new idea strikes. Yet not all of them succeed. I observed the highly successful innovations and found the three common pillars that they rest on – purpose, profits, and people. Innovations click when they serve a purpose, assure profits, and are led by people. Some of them are also led by changes in technologies.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Best Free Vector and Stock Photo Websites for UX/UI Designers

WebCreek

Have you ever found the perfect image only to realize it is subject to copyright? Yes? Me too. The real bummer is when you cannot find another one as perfect as that one. However, there is a way for you to get an even better-looking image — for free! Many designers prefer to use royalty-free images, videos, and music — nobody wants to get embroiled in a copyright infringement lawsuit.

Design 98
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The Buyer’s Journey Is The Portfolio Marketer’s Key To Planning For 2022

Forrester Digital Transformation

Understanding how today's buyers gather information and being ready to educate and engage with them, wherever they are, is more important than ever.

Marketing 237
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Exploring New Features and Enhancements in ServiceNow Rome

V-Soft Consulting

ServiceNow’s latest upgrade of the Now Platform, the Rome release, includes a host of new features and enhancements along with new products and applications. As with previous releases, these new features and enhancements to existing ones are aimed at helping its clients stay competitive in the constantly evolving technological landscape. From IT workflows to Customer workflows, Employee workflows, and Creator workflows, the latest version adds capabilities to all, to help organizations deliver c

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RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

Raya Contact Center

RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16 th Annual EMEA awards on September 30 th. Two of its star employees won big with Nessma Ali, Operational Manager winning the gold award for Best Contact Center Operational Manager, and Yasmine Sabbour, Quality Manager winning the silver award for Best Quality Auditor.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.