Magellan Solutions
AUGUST 10, 2016
Perhaps you’ve heard that outsourcing to the Philippines delivers many benefits to entrepreneurs who are seeking cost-effective solutions for their businesses and a growing number of these business owners swear by it. But with the steady increase of call centers all over this lively archipelago, how will you know which city to pick? If you think, “Doesn’t matter.
AH Anderson Consulting
AUGUST 7, 2016
Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). To refresh your memory, SS is an operational model that’s been around for decades. It enables functional resources (i.e., HR, IT, Finance, etc.) to be leveraged across an entire organization, resulting in lower service costs.
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