Sat.Apr 23, 2022 - Fri.Apr 29, 2022

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Take A Pragmatic Approach to B2B Conversation Design to Avoid Dystopian Dialogue

Forrester Digital Transformation

From their interactions as consumers, B2B buyers and customers are already accustomed to receiving relevant information curated by algorithms and delivered at the right time in dynamic and digestible formats. Across channels, devices, and interfaces, these audiences ask for what they want. They’re also aware of how their behavior drives the algorithmic co-creation of interest-based […].

Design 246
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How to Buy a $44 Billion Global Social Network In Less than Two Weeks

The Global Small Business Blog

©iStock/sommersby Well if there is one thing I love, it's speed and surprises! When I think about people trying to secure an important client, speaker for a program, or a new employee at a company that can go on for months, for example; I shake my head in disbelief over Elon Musk's stunning move on Twitter. How in the world did he do that? No matter.

Finance 204
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Building a green business: Lessons from sustainability start-ups

McKinsey and Company

Green tech and climate technology companies are rapidly altering the competitive landscape. With sustainability now a business imperative, incumbents need to move quickly—or risk being left behind.

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What Employers In Ireland Need to Know about Tax Treatment of Ukraine Citizens 

Immedus

According to the latest figures from the Department of Justice, almost 17,000 people have now fled Ukraine and arrived in Ireland since the start of the war. It is a number that we can expect to see rise over the coming months as the situation in Ukraine continues to deteriorate. While many of those arriving are children, there is a percentage who will resume their work while here.

Payroll 105
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Rising Digital Demands Drive New Skill Requirements Across Europe

Forrester Digital Transformation

European governments, businesses, and societies need to prepare for a fundamental transformation of their skills base to survive and thrive. To drive sustainable growth and innovation and to prepare for the future of work, European businesses depend on a blend of digital and technology-related skills as well as critical thinking, problem solving, resilience, active learning, […].

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A Global Supply Chain Nightmare

The Global Small Business Blog

©iStock/pat138241 One in five container ships is now stuck at ports worldwide, with 30% of the backlog coming from China. And Lars Jensen, the CEO of the shipping container industry consulting firm Vespucci Maritime, told Fortune that the full impact of China’s policies will only begin to reveal itself over the coming weeks. Experts say that China’s strict COVID-19 lockdowns will exacerbate global supply chain woes and add to inflation in the coming months.

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Tech Jobs: Is Energy a Good Career Path?

Airswift

Source: Frame Stock Footage/Shutterstock. Technology is everywhere and the energy industry won’t be left out. With a bright future ahead, the renewables sector has no shortage of excellent pathways for jobseekers looking to enter the clean energy market.

Jobbing 98
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From Ad Hoc And Invisible To Predictable Business Outcomes With ESM

Forrester Digital Transformation

Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […].

Service 245
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My Kind of Town, Chicago

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "I'm impressed with the people from Chicago. Hollywood is hype. New York is talk. Chicago is work." —Michael Douglas, actor.

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Skinny design: Smaller is better

McKinsey and Company

Designing packaging and products with supply chain and in-stock issues in mind can increase revenues and profits, all while meaningfully improving sustainability. Three steps can point the way.

Design 104
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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6 Patch Management Best Practices for Keeping Your Business Safe from Cyber Threats

Auxis

Unpatched business systems roll out a welcome mat for hackers aiming to steal data or hold it hostage. But patching systems isn’t as simple as clicking an install button – and as the complexity and risk grow, implementing patch management best practices is vital to keeping your business safe from cyber threats.

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Beyond The Cartoonish Metaverse — XR Designers And Users Deserve Better

Forrester Digital Transformation

XR designers cut corners because of the limitations of headsets but XR streaming from the cloud could liberate them.

Design 244
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Why We Can't Sit Back and Assume Other People Are Trying to Solve Climate Change

The Global Small Business Blog

©iStock/Petmal BlocPower’s Donnel Baird and Stripe’s Nan Ransohoff talk about why we can’t sit back and assume other people are trying to solve climate change. According to scientists, climate change is possibly the most urgent threat to our world today. It’s a glaring common enemy, with every living being on Earth a loser if we cannot beat it back.

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Overcoming global supply chain challenges

McKinsey and Company

McKinsey’s Tom Bartman discusses what’s causing disruptions in global supply chains and how key stakeholders are responding.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Global Payroll Data and its Importance to the CFO and CHRO

Immedus

As it can be in life, so it can be in business: objectives and charters seemingly unrelated or even at odds with each other can be, as the cliché goes, two sides of the same coin. As the non-cliché goes, they can be complementing hemispheres. It’s often the case in the C-suite, as the Accenture-advocated idea of whole-brain leadership shows us.

Payroll 98
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La transformation digitale entraîne le besoin de nouvelles compétences IT

Forrester Digital Transformation

L'orientation des projets de transformation digitale, et par conséquent les stratégies sous-jacentes de sourcing, de recrutement et de gestion des talents IT, doivent toutes évoluer.

Sourcing 130
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Should We Change the Top Global Currency?

The Global Small Business Blog

©iStock/alfexe Giving up use of the U.S. dollar for global trade and reserve accumulation would be very difficult for U.S. adversaries and would require major economic adjustments, though it would be in the best long-term interests of the United States for the global use of the dollar to be more constrained. Few topics have generated as much discussion in recent weeks as the evolving role of the U.S. dollar in the global trade and capital regime.

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10 signs that your legacy systems need modernization and practical advice on how to do it.

comeMakeit

Old is not always Gold. Imagine a situation where all the appliances, automobiles, and electronic phones you use are old. You would lag and waste more time, energy, and money to keep them running. It is the same with technology, software, and software products. In the era of Digital Transformation when technology is progressing fast, and markets are rapidly changing no one would say that sticking to the old is a virtue.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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6 Strategies to Boost International Employee Retention

Globalization Partners

Hiring international talent is the first step to building a top-performing global team. However, companies need effective strategies to empower and retain their workforce. In an era where companies are competing for top international talent, leaders are channeling their efforts towards engaging and retaining their global workforce to sidestep local skill shortages.

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Don’t Adopt Nature-Based Solutions That Come With A Side Of Dumb

Forrester Digital Transformation

As corporations look to express their commitment to the Earth and its earthlings, nature-based solutions (NBS) have taken on new urgency in the boardroom and sometimes not for the right reasons. First things first: NBS are defined by Forrester as natural and nature-based solutions to the consequences and causes of climate change that reduce an […].

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Today in Global Small Business: Global Entrepreneurs Share Common Traits

The Global Small Business Blog

©iStock/Sanja Radin What's affecting me, my clients, my colleagues and other global small business owners: Global entrepreneurs share common traits ( jump to No. 3). Small merchants and sole proprietors are the ideal laboratory for Google and its strategic partner Global Payments as they experiment with creating new digital shopping experiences , according to executives from the two companies.

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Best practices for energy companies to transition to a remote workforce

Airswift

Adopting Remote Work Policies in the Energy Sector. Remote work is a concept that has spread like wildfire. Companies have been required to transition from a physical workforce to a largely remote one since the COVID-19 pandemic. Employers have introduced and adopted policies that allow a large portion, if not all, of their employees to work remotely while being able to maintain productivity and cut costs.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Why the Shopping Cart is Irrelevant in Insurance

Perficient Digital Transformation

In our previous blogs , we’ve documented how insurance is a complicated product for the traditional commerce process. Let’s recap what we’ve covered: It’s a product that is mandated by the state, financial institutions, and professions for many parts of life – driving, homeownership, rental, professional liability, and others. But it’s not a product that most of us enjoy shopping for in our daily lives.

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Why Headless Commerce Is A Pain In The Neck

Forrester Digital Transformation

It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […].

Research 130
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IT Outsourcing Case Study: Auxis Maximizes Performance for a Fast-Growing Franchising Organization

Auxis

CLIENT PROFILE. Our private equity-backed client has operated as a leading franchisor of commercial cleaning services for more than 35 years. Based in South Florida, its network includes more than 8,000 franchised businesses servicing more than 50,000 customers across 90 global markets. Estimated annual revenue is more than $70 million.

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Loyalty Metrics: Should They Be Reassessed Post-Pandemic?

NoonDalton

We’re heading for the two-year anniversary of the coronavirus pandemic and there’s no arguing that our world was turned upside down, professionally and personally. Covid did a real number on the customer experience industry. We’re at a point where customer service experts are seriously scratching their heads as they grapple with understanding how to modify customer service programs accordingly.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How Nearshore Software Outsourcing Can Improve Your Company's Focus

Bydrec

Nearshore software outsourcing is a widespread practice in the world of business. It helps companies save money, invest in new technologies, and grow without hiring more full-time people. In this blog post, we'll take a look at how nearshore software outsourcing can improve your company's focus.

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Being A Great Product Leader: The Keys To Supporting And Nurturing Your Product Team

Forrester Digital Transformation

A major focus area for product management leaders is the creation and development of strong product management teams. Recruiting the team, developing their skills and capabilities, and guiding them through their responsibilities is probably the most important responsibility for the product leader. Often, people say that if the product team is successful, the leader will […].

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4 Reasons to Staff Your Business With Outsourcing

StaffVirtual

When it comes to staffing your business, outsourcing can be a great option. STAFFVIRTUAL is a top-rated outsourcing company that connects businesses with top talent located in the Philippines. Here are four reasons why outsourcing can be a wise decision for your business, and be sure to reach out to schedule a free consultation to find out how we can help your business!

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How to Use Business Intelligence Effectively in Your Collection Business

Provana

In recent years, advances in data analytics technology have promised to revolutionize the way businesses manage consumer credit. From lending to debt collection, this so called “business intelligence (BI) data” can be used to increase the profitability of receivables management and maximize returns on investment (ROI). However, navigating the myriad of data sources alone can be tricky, especially when your agency is reeling under the pressure of constantly evolving regulations.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.