Neeyamo

MAY 20, 2022

“Having the employees’ first mindset is important because they are the ones who help you put the customers first,” says Adrian Tan – Chief Marketing Strategist at Marketing Sumo, in this episode of Neeyamo’s HR Cookbook podcast. As artificial intelligence (AI) continues to whittle away at the cost of human creators and develop new methods to replace old jobs, the value and need for human touch and employee experience are towering high.

Research 105

Research Jobbing Marketing Management 105

Global Help Desk Services

MAY 19, 2022

Hardware has its place. Software has its place. And policies and procedures have their place. But what’s the biggest bang you get for your IT help desk buck? It comes from investing in training. Training is typically identified as one of the help desk’s top 10 challenges. However, w hen you increase your training, you increase the number and type of issues you're able to resolve during the first call.

Software 52

Software Management 52

McKinsey and Company

MAY 19, 2022

Exponentially more powerful machines could make possible major reductions in emissions, putting the goal of limiting global warming within reach.

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142

Forrester Digital Transformation

MAY 17, 2022

Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations. I empower those at any point in their development journey to be curious, creative, critical thinkers who […].

Government 246

Government Analytics 246

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

The Global Small Business Blog

MAY 16, 2022

©iStock/koya79 What's affecting me, my clients, my colleagues and other global small business owners: Chicago to host future of food Summit (May 25-26, 2022). How a better globalization could rise from hyper-globalization's ashes. Keep U.S. tariffs on Chinese imports? Quote of the week: “There is no sincerer love than the love of food." – George Bernard Shaw Helping women expand into global markets through Access Abu Dhabi Program.

Marketing 171

Marketing 171

Perficient Digital Transformation

MAY 18, 2022

CRN is a prominent channel outlet where five Perficient colleagues were recently recognized on the 2022 CRN Women of the Channel list. This annual list highlights women who are some of the most influential leaders in the channel for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler and Liz Stuart for their accomplishments and recognition on the 2022 list.

Global Alliances 119

Global Alliances Jobbing Management 119

Forrester Digital Transformation

MAY 19, 2022

On Global Accessibility Awareness Day this year, learn what’s changed in digital accessibility over the past four years. Read more.

Design 246

Design 246

The Global Small Business Blog

MAY 18, 2022

©iStock/asiandelight Are you getting ready to export your product overseas? Debating whether you should price it at $5 or $7? How do you decide? Leif Holmvall, veteran exporter, author, consultant and coach on exporting, has a tip or two to share with us. Leif has more than 45 years of experience doing business in 100-plus countries with the focus on helping businesses expand internationally.

Marketing 168

Marketing 168

Perficient Digital Transformation

MAY 17, 2022

CRN recently recognized five Perficient colleagues in their 2022 CRN Women of the Channel list. The annual program honors some of the most influential women channel leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler , partner marketing and alliances director, for her inclusion in the 2022 list and the Power 70 Solutions Provider list.

Jobbing 119

Jobbing Collaborations Marketing 119

McKinsey and Company

MAY 19, 2022

The invasion of Ukraine will, at least initially, complicate the transition path to a net-zero economy, but this tragic development could still prove to be a turning point in accelerating progress in the medium run.

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112

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Forrester Digital Transformation

MAY 16, 2022

AIOps builds upon observability and monitoring to develop deep AI driven insights that enhance human judgements. As we move from monitoring to AIOps, we also move from a reactive to active, then proactive footing before establishing the predictive capabilities AIOps promises. Biomedical devices function the same way. They use the body's telemetry and then act on it before harm is done.

Engineering 204

Engineering Analytics Design Automation 204

The Global Small Business Blog

MAY 17, 2022

©iStock/Derek Yung In recent years, China has become the biggest market for a range of industries, from luxury goods to automobiles. But last month due to China’s “zero Covid” policy, the world’s second-largest economy slowed sharply, hitting not only consumer spending but also employment. Estée Lauder, which is home to Bobbi Brown and MAC cosmetics, now expects its global sales to grow between 7% and 9% year-on-year, down from a previous range of 13% to 16% outlined in February.

Sales 155

Sales Marketing 155

Perficient Digital Transformation

MAY 16, 2022

CRN is the voice of the channel and helps solutions providers make the best, most strategic and well thought out decisions for their organizations. The annual CRN Women of the Channel list honors some of the most influential women leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. READ MORE: Five Perficient Colleagues Recognized on CRN Women of the Channel List.

Sales 119

Sales Collaborations Jobbing Marketing 119

McKinsey and Company

MAY 20, 2022

Organizations face an urgent need to overhaul their tech architecture and operating model to keep pace with the changing landscape. Five concrete actions can accelerate the transformation journey.

Retail 108

Retail 108

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Forrester Digital Transformation

MAY 20, 2022

Written with Carlos Rivera, Senior Analyst. This week, the US Cybersecurity & Infrastructure Security Agency (CISA) announced an emergency directive to immediately deploy patches for five VMware products vulnerable to remote code execution or escalation of privileges to root exploits. The vulnerabilities impact VMware Workspace ONE Access (Access), Vmware Identity Manager (vIDM), Vmware vRealize Automation […].

Cybersecurity 130

Cybersecurity Automation Management Risk Management 130

The Global Small Business Blog

MAY 14, 2022

©2022 Laurel J. Delaney. All rights reserved. "It is not all right for Russia to decide Ukraine's future." – Antony Blinken.

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187

Perficient Digital Transformation

MAY 20, 2022

Award Recognizes Andrea and Perficient’s Efforts to Advance STEM Education and Career Opportunities. Andrea Lampert , vice president of people, Perficient, was one of 10 HR professionals honored with a 2022 HR Award, recognizing the important work individuals, companies, and organizations perform in the field of human resources to make businesses successful.

Human Resources 116

Human Resources Engineering Software Collaborations 116

Raya Contact Center

MAY 19, 2022

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figures, recording a 37.9% increase in revenue YoY, a 43.3% increase in EBITDA YoY, and a +200% increase in net profit YoY. Our solid results are a testament to the success of our strategy and digital transformation journey!

Marketing 98

Marketing Service 98

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Forrester Digital Transformation

MAY 19, 2022

Organizations looking to scale their use of AI-enhanced decision making are facing a dilemma. There is still a large gap between voluntary frameworks for responsible AI, and actionable law and enforceable regulations. I wrote about the Singapore Responsible AI governance framework in an earlier blog post. My colleague Guannan Lu has recently taken a look […].

Government 130

Government Regulations Risk Management Risk Management 130

V-Soft Consulting

MAY 17, 2022

Technology is used for almost everything, be it work, entertainment, or lifestyle. From Jarvis of the Marvel Universe to the Metaverse of the real world, we have seen rapid progress in technology. Automation has always fascinated humankind, and a handful of options have enabled business enterprises to automate their processes such as Artificial Intelligence and Intelligence Augmentation.

Automation 98

Automation 98

Perficient Digital Transformation

MAY 17, 2022

John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).

Finance 116

Finance Service 116

Globalization Partners

MAY 19, 2022

Accessing world-class talent is a challenging endeavor in the current job market. As we mentioned in our piece, “The Importance of Hiring Top Talent Acquisition Specialists” employees now have the upper hand in choosing their employer — something that has traditionally been the other way around. However, it’s essential that companies learn how to navigate this obstacle, particularly to access professionals for critical roles like talent acquisition specialists.

Payroll 98

Payroll Collaborations Jobbing Sourcing 98

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Forrester Digital Transformation

MAY 19, 2022

The war on talent is affecting the tech services industry, including large SIs focused on ERP implementations like those in the SAP and Oracle ecosystems. For enterprises embarking on major DOP programs, if talent strategy isn’t already an elevated criteria in your partner selection, it should be.

Service 130

Service Design 130

V-Soft Consulting

MAY 16, 2022

With just over a month until the V-Soft Cares 8th Annual Charity Golf Scramble, we wanted to highlight some of the great work our charity recipient, Home of the Innocents, is doing. Today we spotlight CJ, a young man who recently sought the services of the Home. He first entered the Home before his 18th birthday, but with the guidance and support of the staff, even after turning 18, this inspiring young man chose to take advantage of the services available to him and turn his life around.

Service 98

Service 98

Anexa

MAY 16, 2022

It’s never been more important to map out an action plan for 2022 CX goals. If you can understand your customers and improve on the overall experience you deliver, you are on your way to bridging the gap between customer experience and brand promise. And while the principles have continued to evolve, and the pandemic has served to redefine what the customer journey looks like, some things have not changed when it comes to customer experience.

E-Commerce 98

E-Commerce BPO Outsourcing Customer Service 98

Globalization Partners

MAY 16, 2022

How long does it take to expand into a new market? The internet’s interconnectivity has made it easier than ever to expand even the smallest business worldwide. Are you thinking of going global and wondering how companies expand internationally? How long does it take to enter new markets? Consider these steps in your expansion timeline. Education and Strategy — 1 to 2 Years.

Research 98

Research Banking Regulations Marketing 98

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Forrester Digital Transformation

MAY 19, 2022

Journey-centricity is not something you overlay on your current operating model. You cannot preserve the status quo; it will disrupt your business. It requires a bold vision to use journeys to incorporate products and services in customers’ lives, to adopt a shared journey language that aligns people, process, and technology across touchpoints, channels, and silos. […].

Service 130

Service Management 130

Provana

MAY 19, 2022

The Provana team recently joined the sixth edition of the GLCCA Conference where thought leaders from the ARM industry came together to discuss and exchange ideas that matter. The highlight of the conference was a two-part series on Reg F implementation. In the first session, the panel discussed “what’s next” in Reg F beyond the MVN, the E-Sign Act, and emails.

Regulations 98

Regulations 98

NoonDalton

MAY 18, 2022

For many businesses, maintaining focus on their core vision and mission can be difficult in an environment that requires them to take on a variety of secondary duties. What can a company do to strike a balance between client loyalty and the requirement to execute a range of back-office activities, such as processing sensitive customer data and ensuring regulatory compliance?

Business Process Outsourcing 97

Business Process Outsourcing Outsourcing E-Commerce BPO 97

Bydrec

MAY 18, 2022

Software security testing is one of the most important yet overlooked testing activities carried out by developers. Software security testing is executing security-related automated and manual tests on software to check its security. These tests identify and eliminate vulnerabilities in the software before the code is released to the public. This blog post will teach you the importance of having a dedicated testing budget, the most common reasons why software security testing should be your top

Software 96

Software Automation 96

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency