Sat.Mar 04, 2023 - Fri.Mar 10, 2023

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Outsourcing Policy Management: How BPO/Call Centers Can Help Companies Streamline their Operations

Redial

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. Such a helpful tool must also be handled by people with experience taking frenetic and quick response tasks.

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What Are The Best Practices For Implementing Firewalls?

31 West

Firewalls are essential to network protection tools that must be powerful to the highest possible level. The implementation of a network firewall is a highly demanding job. The administrators need to maintain the perfect symmetry between safety and performance quality for the end users.

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Does Your Digital Business Organization Have A “Tower Of Babel” Problem?

Forrester Digital Transformation

Sure, it’s an old and often-used analogy, but that’s because it’s useful: When a group of people cannot effectively work together because they’re speaking different languages, they have a Tower of Babel problem.

Design 130
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The World Is Your Market For Talent

The Global Small Business Blog

©iStock/Kateryna Onyshchuk Those who want to stay on the bleeding edge need to look for ways to capitalize on (rather than minimize) the remote work experience. One of these ways is by expanding beyond traditional talent pools and recruiting from across the world.

Retail 81
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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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How Can Financial Services Institutions Better Support Women? – An International Women’s Day Blog

Perficient Digital Transformation

Throughout history and across cultures, women have been forbidden from opening bank accounts, owning property, and taking out loans.

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ServiceNow Best Practices: Tips And Tricks To Get The Most Out Of The Platform

31 West

If you have a ServiceNow subscription and have used the platform for a while, you might think you already have experience navigating the app. Tech-savvy users don’t take much time to understand this ITSM tool and the features it offers.

More Trending

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Unlock retail visibility with B2B Mulesoft Integrations

Groove Technology

Introduction In the ever-evolving world of retail, visibility is a key driver of success.

Retail 130
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Bright Ideas Closer Together

The Global Small Business Blog

©2023 Laurel J. Delaney. All rights reserved. Everyone is a genius at least once a year. The real geniuses simply have their bright ideas closer together." – Georg C. Lichtenberg bright ideas closer together everyone is a genius real geniuses

Retail 117
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ServiceNow Updates And Roadmap: What’s Coming In The Future?

31 West

ServiceNow’s advanced built-in capabilities and robust user interface have enabled IT specialists to adapt to the digitized workflow seamlessly. The digital transformation, especially the shift from the manual workforce to remote employees, has become much easier with this AI-powered ITSM tool.

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The Key To Insights-Driven Decisions Is Curiosity Velocity

Forrester Digital Transformation

Organizations are being flooded with data and there's more coming every day. Discover how to untangle the knots within your data culture by identifying places where curiosity velocity is blocked or bottlenecked. Age of the Customer Data Analysis Data Insights

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Top 7 Global Employment Challenges

Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.

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IBM again recognized as a Leader in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms

IBM Services

Artificial Intelligence is once again making waves across the tech world.

Service 111
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Not just Next.js! Making XM Cloud work with.NET Core Headless Renderings

Perficient Digital Transformation

Next.js is a wonderful framework and paired with its vendor platform ( Vercel ) it indeed provides exceptional capabilities for building natively headless applications.

Analytics 104
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ServiceNow vs Competitors: A Comparison Of Features & Pricing

31 West

Handling management operations is not a cakewalk. You may have a team of 50+ employees looking after different departments. But when it comes to the IT infrastructure, you can’t settle for a random tool or your in-house team.

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Recommendations From The 2023 Application Development Benchmarks, Europe

Forrester Digital Transformation

The 2023 Application Development Benchmarks, Europe report is now available.

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How HR Can Create A Connected Talent Experience in the New World of Work

Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC

Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.

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Contact Centers in Mexico

Intugo

Contact Centers in Mexico Provide a Competitive Advantage Over the last several decades, contact centers in Mexico have become synonymous with excellence.

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Drive Exceptional Adoption and Success by Embracing the Entire Channel in Your Medical Device Distribution Model

Perficient Digital Transformation

One key area that’s often overlooked with any branded manufacturer is the ability to service all personas and journeys within channels. Manufacturers have the unique job of needing to be just as close to their customers as they are to their distribution and retail partners.

Sales 104
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Jira vs BMC Helix ITSM Compared 2023

31 West

Are you looking to improve marketing and sales opportunities? According to Salesforce, quality customer service would be the way to achieve this business goal.

Sales 130
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Top Takeaways From The Forrester Wave™: Public Cloud Development And Infrastructure Platforms In Europe, Q1 2023

Forrester Digital Transformation

The European vendors’ landscape for public cloud development and infrastructure platforms (PCDIPs) is dominated by hyperscalers.

Service 130
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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.

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Noemi Pamintuan-Jara: Opening Minds and Doors for Better Opportunities

AS White Global

Noemi is a highly accomplished writer and an active advocate for the deaf community. ASW Philippines is proud to have her on our team as she shares her expertise and experiences in the world of finance.

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Overcome Barriers to EV Sales with Customer Experience Excellence

Perficient Digital Transformation

The barriers to entry for electric vehicles (EV) feel overwhelming for most Americans. Not only are current models priced well above the average consumer’s financial ability, but they also require home charging and accessibility to public charging stations that are yet to be mainstream.

Sales 104
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Generative AI: Unlocking the future of fashion

McKinsey and Company

While still nascent, generative AI has the potential to help fashion businesses become more productive, get to market faster, and serve customers better. The time to explore the technology is now. Retail Insights Retail & Consumer Goods Digital Artificial Intelligence

Marketing 132
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Q&A: Two Core Questions To Understand ChatGPT

Forrester Digital Transformation

Many people have already had the opportunity to experience OpenAI’s ChatGPT service, which allows users to interact with the system in the form of a conversational bot. In comparison to traditional bots, the quality of ChatGPT’s responses has exceeded expectations.

Service 130
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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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What Are Lagging & Leading Indicators?

Perillion

This article is part of our Back To Basics series, which highlights fundamental principles of environmental, health, and safety management. The series is written for EHS professionals new to this industry, as well as experienced pros who want to keep their skills fresh. Health & Safety

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Equity. Equality. Empowerment. Celebrate International Women’s Day today and every day

Eclaro

Equity. Equality. Empowerment.

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Entrepreneur First CEO Matt Clifford on early stage talent investing

McKinsey and Company

One of Europe’s top talent investors talks about his unique approach to backing companies before they exist and how to find the “edge” in a potential founder. Our Insights High Tech & Internet Artificial Intelligence Innovation Disruptive Technology Digital

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Computer Vision Technology Is A Promising Latecomer To The Insurance Market

Forrester Digital Transformation

Computer vision technology is a recent entrant in insurance, but it has the potential to revolutionize how insurers process claims, identify fraud, and evaluate risk.

Insurance 130
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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.

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Intentionality Is Important For Artists and Collectors In Going Global

The Global Small Business Blog

Retail 84
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What is generative AI, what are foundation models, and why do they matter?

IBM Services

Part one of a three-part series exploring how generative AI like ChatGPT is already transforming businesses Since its launch in November 2022, OpenAI’s ChatGPT has captured the imagination of both consumers and enterprise leaders by demonstrating the potential generative AI has to dramatically transform the ways we live and work.

Service 84
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What is design thinking?

McKinsey and Company

Design thinking is a systemic, intuitive, customer-focused problem-solving approach that organizations can use to respond to rapidly changing environments and to create maximum impact. McKinsey Explainers Customer-Experience Design

Design 126
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All Aboard: Chart Your Course To Zero Trust Intermediate

Forrester Digital Transformation

Organizations around the world are embarking on their Zero Trust journeys. Often, these voyages are undertaken without a complete understanding of the destination: Zero Trust maturity. Reaching a level of Zero Trust maturity requires careful planning and a steady course to get there.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.