Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. Such a helpful tool must also be handled by people with experience taking frenetic and quick response tasks. One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their poli

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

31 West

MARCH 7, 2023

Firewalls are essential to network protection tools that must be powerful to the highest possible level. The implementation of a network firewall is a highly demanding job. The administrators need to maintain the perfect symmetry between safety and performance quality for the end users. So, firewall configuration is also a crucial job for IT help desk outsourcing companies that ascertain their reliability for client’s network security.

Administrative 130

Administrative Jobbing Software Automation 130

Forrester Digital Transformation

MARCH 9, 2023

Sure, it’s an old and often-used analogy, but that’s because it’s useful: When a group of people cannot effectively work together because they’re speaking different languages, they have a Tower of Babel problem. The digital landscape is constantly and rapidly shifting, so your team needs shared vocabulary to develop and execute strategy.

Design 130

Design Management 130

The Global Small Business Blog

MARCH 8, 2023

©iStock/Kateryna Onyshchuk Those who want to stay on the bleeding edge need to look for ways to capitalize on (rather than minimize) the remote work experience. One of these ways is by expanding beyond traditional talent pools and recruiting from across the world. Here are a few reasons why there has never been a better time to build a global workforce.

Marketing 200

Marketing 200

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

MARCH 8, 2023

Throughout history and across cultures, women have been forbidden from opening bank accounts, owning property, and taking out loans. Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job.

Service 64

Service Finance Accounting Out-Tasking 64

31 West

MARCH 8, 2023

ServiceNow’s advanced built-in capabilities and robust user interface have enabled IT specialists to adapt to the digitized workflow seamlessly. The digital transformation, especially the shift from the manual workforce to remote employees, has become much easier with this AI-powered ITSM tool. For those who have heard this name for the first time, ServiceNow is an IT management software application that serves as an all-in-one platform for all IT-related operations.

Right-Sizing 130

Right-Sizing Flexibility Out-Tasking Software 130

The Global Small Business Blog

MARCH 4, 2023

©2023 Laurel J. Delaney. All rights reserved. "Everyone is a genius at least once a year. The real geniuses simply have their bright ideas closer together." – Georg C.

285

285

Groove Technology

MARCH 6, 2023

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Without access to accurate, real-time data on everything from inventory levels to sales performance, it can be difficult for retail business owners to make informed decisions about how to optimize their operations, improve customer experiences, and stay ahead of the competition.

Retail 130

Retail Inventory Management Sales Data Entry 130

31 West

MARCH 6, 2023

Are you looking to improve marketing and sales opportunities? According to Salesforce, quality customer service would be the way to achieve this business goal. If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Forrester Digital Transformation

MARCH 8, 2023

Organizations are being flooded with data and there's more coming every day. Discover how to untangle the knots within your data culture by identifying places where curiosity velocity is blocked or bottlenecked.

243

243

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MARCH 10, 2023

©iStock/JLco - Julia Amaral Intentionality with artists and collectors they align with is key, and expanding their global presence (whether opening international gallery locations or increasing global exhibitions) is critical—as is obtaining career-changing museum acquisitions for their rostered artists, and continuing to champion Black and POC artists.

209

209

McKinsey and Company

MARCH 8, 2023

While still nascent, generative AI has the potential to help fashion businesses become more productive, get to market faster, and serve customers better. The time to explore the technology is now.

Marketing 138

Marketing Retail 138

HCL Technologies

MARCH 7, 2023

Meet Harishma Devi: #SheTheFuture abhinay.khandelwal Tue, 03/07/2023 - 11:34 Harishma Devi, a software engineer who is pursuing her B.Sc. Design & Computing offered by BITS, Pilani for TechBees shares her STEM story in this edition of She the Future : “It was love at first sight. The moment I set my eyes on a computer, I knew my life had changed forever.

Engineering 116

Engineering Software Design Management 116

Forrester Digital Transformation

MARCH 10, 2023

The 2023 Application Development Benchmarks, Europe report is now available. This document mirrors the global 2022 Application Development Benchmarks so that European tech execs can read both in conjunction and get an even better picture of application development costs and practices around the world.

130

130

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

The Global Small Business Blog

MARCH 7, 2023

©iStock/martinriee FedEx supports thousands of SMEs and millions of jobs around the globe through its direct and indirect employment and through its extended supply chain—88% of FedEx suppliers are SMEs, collectively employing 810,000 people. Small and medium-sized enterprises (SMEs) are the foundation of the global economy, representing about 90% of all business and employing half of the world’s workforce, according to the World Bank.

Banking 161

Banking Jobbing 161

McKinsey and Company

MARCH 6, 2023

Design thinking is a systemic, intuitive, customer-focused problem-solving approach that organizations can use to respond to rapidly changing environments and to create maximum impact.

Design 137

Design 137

Offshore India Data Entry

MARCH 7, 2023

Web scraping services is the process of extracting website contents or data, instead of manually copying and pasting from the websites, you can do it with a click of a button. The common use of web scraping services Data is the foundation for new advancements and innovations for a better future. Machine learning, AI, and robotics are bringing new aspects and innovations such as space flights, electrical cars, and automated driving into the technological world we live in, even the smallest bit of

Finance 109

Finance Service Data Entry Offshoring 109

Forrester Digital Transformation

MARCH 9, 2023

Many people have already had the opportunity to experience OpenAI’s ChatGPT service, which allows users to interact with the system in the form of a conversational bot. In comparison to traditional bots, the quality of ChatGPT’s responses has exceeded expectations. The recently released ChatGPT APIs give enterprises more options to explore business cases.

Service 130

Service 130

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

The Global Small Business Blog

MARCH 6, 2023

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: According to the U.S. Chamber of Commerce, here are 6 global business trends to watch in 2023. Also watch Laurel Delaney's Global Trade Trends Report 2023. Watch out Shopify. Here comes Global-e Online. FX: Thinking outside the dollar. Quote of the week: "Trends, like horses, are easier to ride in the direction they are going." – John Naisbitt Try this on Friday – to make your weekend sing

E-Commerce 153

E-Commerce 153

McKinsey and Company

MARCH 6, 2023

The road to becoming CEO is a difficult ascent for even the most seasoned leaders. Here are four keys to making the journey a success.

Finance 142

Finance 142

Perficient Digital Transformation

MARCH 9, 2023

Next.js is a wonderful framework and paired with its vendor platform ( Vercel ) it indeed provides exceptional capabilities for building natively headless applications. That unfortunately shadows out another great SDK for headless implementations – NET Core Renderings, which in my opinion is undervalued. So, I decided to give it some more care by making it work with XM Cloud.

Sourcing 106

Sourcing Analytics Service 106

Forrester Digital Transformation

MARCH 9, 2023

Organizations around the world are embarking on their Zero Trust journeys. Often, these voyages are undertaken without a complete understanding of the destination: Zero Trust maturity. Reaching a level of Zero Trust maturity requires careful planning and a steady course to get there.

Cybersecurity 130

Cybersecurity 130

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

The Global Small Business Blog

MARCH 9, 2023

©Women Entrepreneurs Grow Global® All rights reserved. After everyone did their part yesterday showing support for International Women's Day and turned the lights out with satisfaction at midnight 3/8/23 for their effort, this organization keeps cranking on behalf of women because every day is International Women's Day for Women Entrepreneurs Grow Global®.

146

146

McKinsey and Company

MARCH 10, 2023

In the modern workplace, middle managers face many challenges. A new survey finds three areas where organizations can better support their managers and help them accomplish more.

Management 119

Management 119

Perficient Digital Transformation

MARCH 7, 2023

One key area that’s often overlooked with any branded manufacturer is the ability to service all personas and journeys within channels. Manufacturers have the unique job of needing to be just as close to their customers as they are to their distribution and retail partners. After all, they’re making the products that we as consumers use. However, this is even more important within the medical device industry as the products have a direct correlation to our health.

Manufacturing 105

Manufacturing Sales Retail Jobbing 105

Forrester Digital Transformation

MARCH 8, 2023

Value Stream Management Works Our research is clear: Value stream management (VSM) delivers real results. We’ve spent the last year learning how organizations have applied VSM to their business, mapping the solution landscape, assessing the impact of mergers and acquisitions, and evaluating the vendors that define the market.

Management 130

Management Research Marketing 130

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

IBM Services

MARCH 9, 2023

Artificial Intelligence is once again making waves across the tech world. The combination of new approaches to understanding language – foundation models and the generative AI revolution – and powerful, GPU-based compute is driving step function improvements in our ability to process, understand and engage in natural language. Whether enterprises are leveraging these powerful technologies to process and understand unstructured documents or build conversational AI platforms that surfa

Research 102

Research Engineering Advisory Design 102

McKinsey and Company

MARCH 10, 2023

One of Europe’s top talent investors talks about his unique approach to backing companies before they exist and how to find the “edge” in a potential founder.

114

114

Intugo

MARCH 10, 2023

Contact Centers in Mexico Provide a Competitive Advantage Over the last several decades, contact centers in Mexico have become synonymous with excellence. Not only have local players been able to enter their domestic sector successfully, but the volume of service that the sector provides to offshore consumers continues to grow. This is not surprising, considering the efforts in Mexico by contact center professionals, the industry as a whole, and some support provided by governmental entities.

Nearshoring 98

Nearshoring Human Resources Outsourcing Offshoring 98

Forrester Digital Transformation

MARCH 8, 2023

Last week, we published Forrester’s third CISO Career Paths report. This research involved an analysis of the career paths of Fortune 500 CISOs, looking into their education, tenures, and prior experiences of security leaders at some of the world’s largest companies.

Research 130

Research Risk Management Risk Management Cybersecurity 130

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency