Magellan Solutions

MARCH 23, 2017

A proven way to impress today’s airplane-flying customers is to provide a hassle-free and quick service, particularly in making flight reservations. Some companies in the travel services industry have already decided outsourcing this task to call centers and BPOs is a practical and effective alternative to hiring their own reservation agents. Aside from the cost savings, their business benefits from running with greater efficiency brought about by the increased focus on their key competencies.

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Call Center Out-Tasking Customer Service Efficiency 53

Magellan Solutions

MARCH 21, 2017

Outsourcing is no longer optional. It has become a necessity in an increasingly competitive business landscape. Doing so can give you an edge over your larger and more established competitors. US companies hired over 14 million offshore employees in 2013 alone – testament to outsourcing’s role in growing and sustaining a business. But for all the benefits that come with outsourcing services , you need to do your research and make sure you’re truly prepared to outsource if you want to reap

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Outsourcing Offshoring Service Payroll 49

Magellan Solutions

MARCH 23, 2017

If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team in a bid to widen profit margins. It’s about spreading out the work load and making office life more bearable for your in-house hires. Here’s what outsourcing service can do for your employees: Reduced workload – Perhaps one of the most immediate benefits of outsourcing is that it reduces in-house employees’ work load.

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Outsourcing Out-Tasking Offshoring Jobbing 45