Sat.Sep 07, 2019 - Fri.Sep 13, 2019

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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

Outsourcing a call center is a promising idea, especially if you want to lower costs. Once a taboo subject, outsourcing is now the status quo. But there’s more to outsourcing than meets the eye. This guide will help you in selecting a provider that fits your budget and preferences. What Is An Outsourced Call Center? Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks.

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15 tips for interviewing developers and a list of bonus questions

TrendLine Global

When hiring outstaff developers, clients want to find professional and responsible individuals with a high level of training and reputable soft skills. However, sometimes people who lack sufficient knowledge and experience are brought into certain projects for the wrong reasons. This situation is actually very easy to avoid. Previously, we said that outstaffing means that the client takes an active role in choosing the staff.