AS White Global

AUGUST 4, 2022

No matter how big or how small your company is, accounting services are essential in supporting the day-to-day operations of your business. With advancements in technology – from automated accounting software to cloud-based platforms – tedious and time-consuming accounting tasks can now be done more efficiently with more accurate results. However, finding the most qualified talent for accounting roles remains a pressing concern.

Offshoring 98

Offshoring Accounting Jobbing Finance 98

The Global Small Business Blog

AUGUST 5, 2022

©iStock/insta_photos This month, retail giants and government regulators around the world will be watching closely as India rolls out the Open Network for Digital Commerce (ONDC) in 100 major cities. ONDC is a government-backed initiative that was conceived by non-profit think tanks. The project, championed by Indian billionaire and Infosys founder Nandan Nilekani, aims to create a level playing field in online commerce by putting tens of millions of kiranas (Indian family businesses) on an even

E-Commerce 183

E-Commerce Retail Government Regulations 183

31 West

AUGUST 5, 2022

In this fast-paced world, both employees and customers expect impeccable support experiences. So organizations, big or small, uphold an IT help desk that works as a single point of contact for the employees. These internal desks provide support and fix all hardware, software, and network-related issues in the organization. Furthermore, Statistics say 60 percent of customers make a purchase decision on getting a quick resolution to an inquiry.

Customer Service 130

Customer Service Out-Tasking Outsourcing Human Resources 130

Forrester Digital Transformation

AUGUST 4, 2022

The 2022 AIOps NowTech generated a wealth of data that has been captured in the AIOps Data Overview, Q2 2022 report about AIOps software vendor capabilities. Three items from the overview report; digital experience, OpenTelemetry, and audit trails are highlighted in this blog. Read the full data overview report to learn more about the other capabilities that it covers.

Software 246

Software Robotics Process Automation Information Technology Design 246

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Groove Technology

AUGUST 4, 2022

When attempting to use all the functions that modern smartphones are equipped with, such as near-field communication, GPS, Bluetooth, and cameras, complications arise. These characteristics create new potential for mobile app developers but also greatly complicate app development. In order to compete with web applications in this competitive industry, the top mobile app developers must squeeze all the features into the less capable hardware of mobile devices.

Design 130

Design Marketing Software Call Center 130

The Global Small Business Blog

AUGUST 4, 2022

©iStock/RomanBabakin In the case of New Jersey, USA, the New Jersey Business Action Center (NJBAC) is offering export assistance to small and mid-sized businesses in New Jersey through its NJ STEP program. Through the New Jersey State Trade Expansion Program (NJ STEP), which is funded in part through a grant from the U.S. Small Business Administration (SBA), the NJBAC offers an opportunity to help Small Business Enterprises (SBEs) receive financial awards to offset export promotion costs partial

Administrative 213

Administrative 213

Forrester Digital Transformation

AUGUST 1, 2022

We’ve said it many times: security matters, and security leaders have more influence and access to boards and senior executives than ever. Thanks to external forces like ransomware attacks, evolving security and privacy legislation, and existential loss of cyber insurance dread, they get it at the top. But that doesn’t always translate to into engagement […].

Government 246

Government Insurance Cybersecurity 246

Groove Technology

AUGUST 1, 2022

Logistics are an essential part of a company’s supply chain because they ensure that you’re coordinating your operations to meet the demands of your customers successfully — processing orders, maintaining proper material storage, fleet management, cataloging inventory, shipping products, and so on. Whether you own a transportation company or provide other services, logistics software development is critical for managing inventory and keeping the supply chain running smoothly, from wa

Software 130

Software Supply Chain Management Automation Manufacturing 130

The Global Small Business Blog

AUGUST 2, 2022

©2022 Women Entrepreneurs Grow Global®. All rights reserved. Join host Women Entrepreneurs Grow Global® for its next wegginar®, Wednesday, August 3, 2022 at 11AM CT featuring Jessica Wargo (Plante Moran), Beth Babich (Plante Moran) and Elisabeth Weissenreider-Bennis (The Weiss-Aug Group) when they talk about, "Crucial Connections: Combating Global Expansion Challenges.

Banking 213

Banking Design 213

31 West

AUGUST 1, 2022

“People today really value workplace flexibility and remote work because it allows them to focus their energies on work and life as opposed to commuting or other complications due to geography.”. – Ken Matos, Vice President of Research, Life Meets Work. More than ever before employees have reached the threshold where they know what they really want.

Collaborations 130

Collaborations Flexibility Jobbing Out-Tasking 130

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Forrester Digital Transformation

AUGUST 2, 2022

Forrester’s 2022 Online Retail Forecast, US, provides insights about US total retail sales, online retail sales, and the online retail penetration forecast for 30 product categories for the next five years.

Retail 246

Retail Sales 246

Hyland

AUGUST 5, 2022

In this piece: 5 steps: How to set employee expectations for remote work. What can you do to support your remote employees? If you’re a manager, a team lead or in HR generally — chances are your employees have requested to work remotely. By 2028, projections by Upwork show that 73% of all departments are expected to include remote workers. With remote work becoming increasingly normalized, fulfilling these requests is no longer as simple as saying “yes.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

The Global Small Business Blog

AUGUST 3, 2022

©iStock/BING-JHEN HONG Shipping giant Maersk said that congestion in global supply chains leading to higher freight rates has continued longer than initially anticipated. Maersk raised its 2022 profit guidance for a second time on Tuesday, 8/2/22, after beating quarterly revenue expectations as congested global supply chains that have boosted freight rates persist longer than expected.

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177

Globalization Partners

AUGUST 5, 2022

Like most areas of business, global human resources (HR) teams face common risks that they must learn to navigate at each stage of the employee lifecycle – from recruitment to offboarding. We’ll start by setting out what we mean by risk management before collating a list of seven best practices. What is risk management? In order to create a positive environment where people can work safely and productively together, an organization needs to prioritize risk management.

Risk Management 117

Risk Management Risk Management Management Human Resources 117

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Forrester Digital Transformation

AUGUST 5, 2022

Meta is no stranger to bad press, but the latest headlines about Meta’s tracking pixel are (for once) not entirely its fault. Rather, companies are unintentionally yet inappropriately sharing users’ data with Meta and other third parties, such as data brokers and mobile attribution vendors. This includes the federal student financial aid program FAFSA sending […].

Marketing 130

Marketing Risk Management Risk Management Management 130

Automation Anywhere

AUGUST 3, 2022

Pick up an advanced camera, and you’ll probably be given a choice of operation. You can put the camera on automatic, and it will do all the work to set up the exposure. Or you can decide to select some of the settings yourself, for example, the shutter speed, and let the camera do the rest for a semiautomatic experience. Or you can switch to manual mode and do everything yourself.

Robotics Process Automation 116

Robotics Process Automation Out-Tasking Automation Collaborations 116

The Global Small Business Blog

AUGUST 1, 2022

©iStock/tawatchaiprakobkit What's affecting me, my clients, my colleagues and other global small business owners: A federal program that encourages small businesses (in PA) to enter global export market. Open, the Google and Tiger Global-backed neobank , is planning to onboard about 10 million small businesses in 3 years as it aims to solve a series of challenges faced by SMEs for managing their business finances, using technology.

Marketing 148

Marketing Finance Management 148

Globalization Partners

AUGUST 1, 2022

In our increasingly connected world, companies need to be globally savvy to thrive. International growth is possible — and profitable — for both large and small companies, but some shy away from the prospect. Having an international growth plan can benefit your company in many ways, from opening new revenue pathways to boosting your global reputation.

Human Resources 111

Human Resources Payroll Insurance Right-Sizing 111

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Management

Forrester Digital Transformation

AUGUST 4, 2022

Amid the backdrop of the US culture war that dominates the news cycle is an increasingly divided America, where seemingly all issues have become partisan ones. Over the past two years, Forrester has been tracking consumer attitudes by political affiliation. Our data corroborates a broadening polarization, where it’s more the exception rather than the norm […].

130

130

McKinsey and Company

AUGUST 3, 2022

For life science companies to meet their digital ambitions, they must strengthen their technology skills. In a challenging market, emphasizing value propositions can attract first-rate talent.

Marketing 109

Marketing Pharmaceuticals 109

Simplr

AUGUST 1, 2022

Looking to take your chatbot to the next level? Or perhaps looking for data to support the debut of a bot on your website? We’ve got you covered with the latest chatbot statistics for 2022. Chatbots are here to stay. Thanks to the rise of the NOW Customer-what we call today’s customer who expects instant, around-the-clock responses and solutions-chatbots are the technology of choice for brands that want to ensure exceptional customer experiences.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Globalization Partners

AUGUST 4, 2022

The way we work has been rapidly evolving — from spending 9 to 5 at the office-based desk before, to now working remotely from the comfort of our own homes. Nowadays, in the United States, more than 4.7 million people work remotely for at least half of their schedule, and by 2025 the number of remote employees in the U.S. is expected to reach 36 million.

Global Hiring 111

Global Hiring Payroll Flexibility Automation 111

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Forrester Digital Transformation

AUGUST 4, 2022

Written by Seles Sebastin, Riccardo Pasto and Zhi-Ying Barry We live in a turbulent world. While the Australian economy is set to continue its (albeit bumpy) recovery with a record-low unemployment rate, a resurgence of COVID-19 cases and severe flooding have led to work stoppages and left many communities economically vulnerable. Australian consumers also face […].

Banking 130

Banking Service 130

McKinsey and Company

AUGUST 4, 2022

Leadership is a set of mindsets and behaviors used to engage and enable people to align on a collective direction, and work together to accomplish shared goals while adjusting to changing environments.

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103

V-Soft Consulting

AUGUST 3, 2022

This month we are spotlighting Anthony (Tony) Ellis, V-Soft's General Counsel. Tony joined the V-Soft Family after working in Kentucky state government and has been a positive and key member of the Louisville Team. His sense of humor and passion to drive the company forward are nothing short of inspiring and we are so grateful to have him. We sat down with Tony to learn more about his time with V-Soft so far and his world outside the office.

Government 98

Government 98

Influx

AUGUST 3, 2022

Whether night shifts at a local restaurant or endless days at an unpaid internship, everyone remembers their first job out of school. The inevitable transition into adulthood can be bumpy and unpredictable, with many young people switching from one workplace to another in hopes of gaining the experience it takes to transition from “job” to “career.”.

Jobbing 98

Jobbing Customer Support Management 98

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Forrester Digital Transformation

AUGUST 4, 2022

Spies. Secret agents. They represent a world of intrigue. When major change is disrupting some portion of humanity, a government force quietly sends in their top agent to resolve the issue, mitigate the risk, and get things back on track. But even in movies and books, the best agents accomplish nothing without a great supporting […].

Sales 130

Sales Management Government Research 130

McKinsey and Company

AUGUST 2, 2022

People’s professional networks have shrunk since the onset of the COVID-19 pandemic, while companies’ attrition and hiring challenges are growing. To help reverse these trends, people and organizations will need to manage workplace interactions more intentionally. Here’s how.

Management 100

Management Human Resources 100

Globalization Partners

AUGUST 2, 2022

As the job market becomes extraordinarily competitive, finding specialized talent can be a daunting task. Employees are your most important asset, but building a team of professionals with diverse yet complementary passions and skills is difficult for every growing company. In this challenging economy, recruitment marketing can be the proactive hiring strategy you need.

Marketing 98

Marketing E-Commerce Global Recruiting Jobbing 98

Raya Contact Center

JULY 31, 2022

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US. Ray has been put in the limelight for his contribution to a 22% increase in our leads! More importantly, 92% of users found him helpful.

Outsourcing Professionals 98

Outsourcing Professionals Outsourcing Customer Support Jobbing 98

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency