Sat.May 31, 2025 - Fri.Jun 06, 2025

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The Cost of the Trade War Is Becoming Obvious

The Global Small Business Blog

iStock/EyeEm Mobile GmbH The costs of the trade war are becoming more obvious. Take, for example, a florist who talks about the challenges of different levies on different suppliesand how hes passing them along to customers. Read on.

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Future-Proofing Credentialing: How to Get Ahead of the NCQA 2025 Standards | Blog

Everest Group

Imagine a healthcare organization’s credentialing process as a boat sailing smoothly on calm waters predictable, routine, and manageable. Now picture this: it’s July 2025, and a wave of new regulations from the National Committee for Quality Assurance (NCQA) is rolling in, reshaping expectations across credentialing practices. Are healthcare organizations prepared to stay on course and confidently steer through the evolving credentialing landscape?

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Data in the age of AI: A conversation with Mark Birkhead of JPMorganChase

McKinsey & Company

Mark Birkhead, chief data officer at JPMorganChase, shares how his team is leveraging AI to extract strategic value from the banks massive data estateall while meeting strict data governance standards.

Banking 97
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How to Scale Your Workforce Quickly Without Compromising Quality

Serigor Inc

Scaling your workforce is essential for fast-growing companies, especially when entering new markets or managing surging demand. However, doing it quickly without a proper strategy can lead to hiring mistakes, team burnout, and reduced quality. Thats why its crucial to adopt a smart, agile approach that allows you to scale your workforce rapidly without sacrificing quality.

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Why Equity-Driven Talent Strategies Are The Competitive Advantage You Need

Speaker: Anise Wiley-Little

In today’s rapidly shifting workplace landscape, this presentation explores how Human Resources professionals can lead the transformation toward inclusive, equity-centered practices that don’t just align with organizational values but drive innovation, retention, and long-term profitability. Framed through the concept of the economics of belonging, we’ll examine how inclusive design across hiring, development, and leadership pipelines creates measurable value for both for-profit and nonprofit or

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How Flexible BPO Service Solutions Empower Business Growth in Mexico

Intugo

Unlocking Efficiency Through BPO Center Solutions Companies aiming to expand operations for cost savings are turning to BPO services. However, traditional BPO service solutions often fail to preserve client control over operations. In contrast, Intugos BPO center solutions model allows businesses to expand while maintaining full operational oversight.

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Supplier Compliance: A Comprehensive Guide 101

Obobo

Many organizations struggle with ensuring that their suppliers meet necessary standards, but your ability to manage supplier compliance effectively can significantly impact your business’s success and risk profile. In this guide, you will learn how to establish robust compliance processes that protect your operations from potential legal and quality issues while fostering strong, reliable partnerships.

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Overcoming two issues that are sinking gen AI programs

McKinsey & Company

Skip to main content Overcoming two issues that are sinking gen AI programs June 6, 2025 | Article Curt Jacobsen  Erik Witte Kaz Kazmier  Oscar Villarreal Hard experience has revealed common technology pitfalls in building a gen AI capability and proven strategies for overcoming them. Growth in the generative AI era looks like a classic case of “two steps forward, one step back.” As companies come to grips with the unique complexities of gen AI, initial progress leads to reversals and

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PE Valuation Lever: How Global Talent Can Add 4-8X in Exit Value

Zinnov

The Private Equity Playbook for Globalization: Unlocking Value Beyond Borders In an era of compressed hold periods, rising operating costs, and increasingly competitive exits, Private Equity (PE) firms are being forced to rethink traditional playbooks. Marginal gains from pricing, lean operations, or bolt-ons are no longer sufficient on their own. To continue generating alpha, the best-performing firms are tapping into a high-impact, underutilized lever: globalization.

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Achieving Supplier Sustainability: The Key to a Sustainable Supply Chain

Obobo

In today’s environmentally conscious world, supplier sustainability has become a cornerstone of responsible business practices. From sustainable supply chain management to green supply chain practices, companies are prioritizing sustainability to minimize their environmental impact, promote ethical practices, and meet growing stakeholder expectations.

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Gone Rogue? AI Can Be Misaligned, But Not Malevolent

Forrester Digital Transformation

Alarming AI behaviors like resisting shutdown or exploiting code stem from misalignment, not intent. These models follow flawed incentives without understanding, making clear goals and safeguards essential. For deeper insight, see the report Align By Design Or Risk Decline.

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AI in HR: 20+ Prompts to Use Now

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

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Investing in living better: Quality of life and the future of business

McKinsey & Company

The quality-of-life market is extending beyond the health and well-being industries. An executive survey reveals how investors and businesses can capture the market potential of living better.

Marketing 105
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PE Valuation Lever: How Global Talent Can Add 5-7X in Exit Value

Zinnov

The Private Equity Playbook for Globalization: Unlocking Value Beyond Borders In an era of compressed hold periods, rising operating costs, and increasingly competitive exits, Private Equity (PE) firms are being forced to rethink traditional playbooks. Marginal gains from pricing, lean operations, or bolt-ons are no longer sufficient on their own. To continue generating alpha, the best-performing firms are tapping into a high-impact, underutilized lever: globalization.

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Companies with Sustainable Supply Chains: Leading the Way in Supplier Sustainability

Obobo

In an era of increasing environmental and social awareness, companies with sustainable supply chains are redefining how businesses operate. These organizations demonstrate a commitment to reducing environmental impact, fostering ethical practices, and achieving economic viability across their supply chain. Supplier sustainability and green supply chain practices play pivotal roles in this transformation.

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InstaResolve-AI: Transforming issue resolution with intelligent automation

HCL Technologies

InstaResolve-AI: Transforming issue resolution with intelligent automation ritlal.saw-w Thu, 06/05/2025 - 09:25 In today’s fast-paced digital environment, both end-users and support teams deal with scattered knowledge sources, rising ticket volumes and slow resolution times. Traditional IT Service Management (ITSM) tools offer limited flexibility, complex setups and vendor lock-ins.

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How High-Growth Teams Are Building Better With Nearshore Talent

Speaker: Ron Fish, Global Talent Acquisition Executive

As companies rethink global recruiting strategies, nearshore staffing is emerging as a smarter, more strategic alternative to traditional offshoring models. Join this new webinar with industry leader Ron Fish to learn how nearshore models help organizations scale faster, operate more flexibly, and build globally aligned teams—without the common pitfalls and misalignment of offshoring strategies!

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The Role of PCI-Compliant Hosting in E-Commerce Security

Designveloper

Building a successful e-commerce website is more than clever layouts and enticing products. In an age where data breaches headline news feeds and consumers guard their credit card numbers like treasure, developers face a challenge that is equal parts technical and ethical: security, especially when it comes to payment processing. Here’s where the concept of PCI compliance steps in as both shield and checklist, demanding not only careful coding but also a thoughtful approach to where and how webs

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How AI and Automation are Transforming BPO Services in 2025?

Go4Customer

AI and automation have been a major technology breakthrough in recent years, revolutionizing businesses through cost reduction and increased operational efficiency. It is anticipated that 2025 will be a pivotal year for the expansion of AI and Automation as companies continue to use AI-driven technology. Industries including customer service, manufacturing, shipping, and retail stand to gain great benefits from the growing integration o.

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From Reactive to Proactive: Rethinking Risk in the Digital Age | Webinar

Everest Group

As digital ecosystems grow more complex, so do the risks. In this expert-led discussion, Everest Group Practice Director Abhijnan Dasgupta joined industry leaders to explore how enterprises can evolve their risk management strategies to stay ahead of emerging threats. Whether you’re operating in ecommerce, gaming, fintech, or digital marketplaces, this session offers actionable insights to safeguard your platform, users, and brand in an increasingly high-risk environment.

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UK capital markets: Looking beyond surface narratives

McKinsey & Company

There has been much discussion about the underlying fundamentals that differentiate UK capital markets from US markets and other leading global markets. A fresh perspective on changing dynamics in UK capital markets can help UK corporate leaders unlock opportunities.

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The AI Productivity Shift: Whats Working & Whats Next

85% of teams are using AI, but only 27% report clear productivity gains. Why? Because most are still stuck in surface-level adoption. In this expert panel, top voices in workplace strategy and remote innovation—Dr. Gleb Tsipursky, Phil Kirschner, Nadia Harris, and Eryn Peters—reveal how leading teams are cutting digital noise, training AI to fit their workflows, and building cultures that embrace change.

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Calling All USA Global Business Owners: Join the wegg® GPS Conversation on Tariffs 6/11 at 11 AM CT

The Global Small Business Blog

©2025 Women Entrepreneurs Grow Global®. All rights reserved. Need help managing tariffs? Join us 6/11 at 11 AM CT for a candid conversation with business owners on navigating the trade tariffs and on strategies to sustain business momentum. Experts in legal, banking and shipping will be on the call. Register to attend (n/c). I, (Laurel Delaney) will be moderating the discussion.

Banking 217
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What is Recruitment Process Outsourcing? A Comprehensive Guide to RPO Services.

Go4Customer

Finding great talent may sometimes feel like finding a needle in a haystack. Businesses are searching for creative ways to improve their hiring procedures, given the constantly changing nature of the labor market and the growing competition for qualified workers. Here comes Recruitment Process Outsourcing (RPO), a game-changing technology that revolutionizes how businesses find, engage, and hire people.

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Visual Hierarchy in Directory Design: Guiding Users to the Right Professionals

Designveloper

The first impression users form when landing on a directory site can determine whether they stay or leave. In a digital landscape oversaturated with options, visual hierarchy is the silent guide that steers their attention, subtly influencing how they interpret, explore, and ultimately engage with the information presented. A well-structured directory not only looks clean—it feels intuitive.

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Deploying a Scalable Next.js App on Vercel – A Step-by-Step Guide

Perficient Digital Transformation

In this era of Web development, Next.JS and Vercel is the powerful couple. Next.JS offers performance, scalability and flexibility in building web applications whereas Vercel provides the easy and smooth deployment experience tailored for it. Today, in this blog, we will cover the step-by-step process of deploying a Next.JS app on Vercel. We will also cover some best practices and key configurations to ensure the optimal performance in production.

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Is Your Background Screening Policy Built For 2025? What HR Leaders Need To Know Now

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation, and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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What Tower Running Taught Me About Career Agility in GBS

SSON

About Partner with SSON Glossary Contact Us Sign In Unlock Expert Advice Subscribe Now --> Content Articles Columns Infographics Podcasts Reports Videos Webinars Whitepapers Topics Customer Experience Finance & Accounting Global Business Services HR & Future of Work Intelligent Automation Process Excellence Shared Services Workplace / Facilities Research & Analytics Metric Benchmarker City Cube Shared Services Atlas Research Insights Reports Intelligent Automation Universe Events Con

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Setting Up a Call Center in India What You Need to Know.

Go4Customer

India remains one of the top destinations for global call center outsourcing. With a highly skilled workforce, cost-effective infrastructure, and tech-savvy professionals, it offers businesses a competitive edge in delivering exceptional customer service. If you're considering setting up a call center in India, there?s more to it than just choosing a location.

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Top OCR Libraries for Mobile App Development in 2025

Designveloper

OCR, or optical character recognition, plays an increasingly vital role in modern mobile apps. Whether it’s scanning receipts, translating signs, or digitizing handwritten notes, OCR bridges the gap between the physical and digital worlds. The demand for fast, accurate, and resource-efficient OCR solutions has pushed developers to seek out libraries that meet both technical and user-experience requirements.

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Customer Experience vs. Customer Service: Key Differences Explained

HGS Careers

Customer Experience vs. Customer Service: Key Differences Explained In today's customer-oriented world, understanding the difference between customer service and customer experience is crucial. Although closely related, they are vital in creating an image of how customers perceive your brand. Regardless of your profession, whether you are a marketing expert, an entrepreneur, or a part of the customer service team in the USA, understanding the depth of these concepts is vital for creating long-te

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HR in 2026: Insights & Best Practices

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

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Over The Air Updates for React Native Apps

Perficient Digital Transformation

Mobile App development is rapidly growing and so is the expectation of robust support. “Mobile first” is the set paradigm for many application development teams. Unlike web deployment, an app release has to go through the review process via App Store Connect and Google Play. Minor or major releases follow the app review same process, which can take 1-4 days.

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Top 10 RPO Companies in India.

Go4Customer

Recruiting and retaining skilled candidates in a cutthroat market is one of the most important parts of running a fortunate company. Indian recruitment process outsourcing, or RPO, has witnessed growth on a remarkable scale over the last decade. Moreover, the demand for skilled talent continues to rise at an unprecedented rate. In fact, at a compound annual growth rate (CAGR) of 18.68%, the market for recruitment process outsourcing.

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Data-Driven Upskilling: How I Use Skill Analytics to Future-Proof Development Teams

Designveloper

At any given sprint review, I can almost feel the technology horizon bend. New frameworks flare up, established languages quietly downgrade, and release notes pile higher than a teenager’s laundry. Betting training money on the wrong stack is easy—especially when gut instinct is the only compass. That’s why I stopped guessing. Data-driven upskilling became my new approach—using analytics and performance metrics to identify exactly which skills are worth investing in, both for immediate impact an

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A geopolitical cyber emergency is escalating—and we’re all deer in the headlights

Horses for Sources

Cyber conflict is no longer a niche concern for defense departments, it’s a pervasive, persistent threat reshaping the security posture of every enterprise. As global tensions escalate—from Ukraine and Israel to rising flashpoints in South Asia—cyberwarfare has emerged as the new frontline. It targets not just military infrastructure, but also cloud platforms, supply chains, tech ecosystems, social media feeds, and the smartphones of your employees.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.