Sat.Feb 17, 2018 - Fri.Feb 23, 2018

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Types Of Call Center Services For Various Business Needs

Magellan Solutions

Most people who have never been in a call center or has never worked in a call center would not know that there are many types of call center services. Some people probably know inbound and outbound. However, not only those two exists. There are still many types and categories under those two. For starters, inbound call center is where agents answer calls from customers and potential customers.