Sat.Feb 11, 2023 - Fri.Feb 17, 2023

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How to find the right outsourcing provider

ScaleHub

Outsourcing isn’t just a cost effective way to streamline certain processes. It’s the logical next step in expanding your company’s footprint in a productive way. In our previous post , we discussed why companies outsource their tasks and some questions to consider.

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Stay Away From Bribes in International or Any Business

The Global Small Business Blog

©iStock/Atstock Productions In 2021, Deutsche Bank agreed to pay $130 million largely to settle allegations that it violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business.

Retail 85
professionals

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Future Of Cloud Computing 2025 : 10 Trends And Predictions

31 West

As businesses are increasingly opting for digital transformation , they also need improved business management, fast processes, flexibility, and good returns. Cloud computing technologies provide the essential process enhancing options and scalability, ensuring the best results.

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How a Software Provider Used Outsourcing for Product Development + Testing

SEBPO

“Thank you all for your great support and service.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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Key Parameters for Outsourcing Specialized Banking, Mortgage, and Risk and Compliance in Emerging Geographies | Market Insights™

Everest Group

Emerging Geographies VIEW THE FULL REPORT Banking Industry Financial Services Industry Market Insights™ Outsourcing banking mortgage offshore SVM

Banking 52
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Drive Growth With Digital Accessibility: Best Practices From Three Retailers

Forrester Digital Transformation

With a turbulent and unprecedented current economy, most retailers are trying to shore up revenue wherever they can. One way to do this is through making your company’s websites and mobile apps more accessible. Annually, the disability community has a disposable income of $1.9

Retail 246

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The Importance of Employee Training in Call Centers

Redial

Call centers keep at the forefront of customer service, and the quality of their customer interactions is essential to retain them. So, it’s pretty much safe to say that investing in employee training in call centers is essential.

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Confused about the Theory of Constraints? Don’t be!

Intelligent Management Inc.

A lot of confusion has arisen about the Theory of Constraints (TOC) and people publish the strangest things about it.

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How To Navigate The Generative AI Hype In Customer Service

Forrester Digital Transformation

If your inbox (or social media feed) looks anything like ours, you’ve likely been seeing announcement after announcement of vendor integrations with OpenAI’s ChatGPT or other generative AI technologies.

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Optimizely CMS 12 – Unique upgrade challenges

Perficient Digital Transformation

By now, a lot of us have already participated in one or more CMS 12 upgrade projects. The others are still evaluating whether they should do it now or wait some more.

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Top 7 Global Employment Challenges

Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.

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IVEMSA Celebrates Continuing Partnership as Sierra Aluminum Breaks Ground on $85 MDD Mexicali Facility

Ivemsa

Sierra Aluminum, a division of Samuel, Son & Co., Limited celebrated its groundbreaking for its 370,000+ square-foot facility in Mexicali, Baja.

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Is Now the Time to Ride the Wave of Offshore Digital Marketing?

AS White Global

Traditionally, offshoring has been synonymous with IT and accounting capability. However, digital marketing is now one of the fastest-growing sectors in the market. Not surprisingly, most companies have some form of digital presence. Be it their website, ecommerce, Google/PPC ads, or social media.

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The 10 Biggest Intent Data Mistakes For B2B Marketing And Sales

Forrester Digital Transformation

Learn the top 10 mistakes to avoid for B2B marketing and sales organizations to maximize the competitive advantage that intent data offers. Age of the Customer

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Perficient is a 2023 Best Places to Work Finalist in St. Louis Once Again

Perficient Digital Transformation

An organization that is strong and engaged understands its employees, customers, and partners. That said, a strong organization also creates and fosters a culture where employees feel valued, heard, and appreciated for their contributions.

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How HR Can Create A Connected Talent Experience in the New World of Work

Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC

Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.

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Falling for Outsourcing

SEBPO

Falling for Outsourcing BLOG Falling for Outsourcing An ode to outsourcing Roses are red, violets are blue, With SEBPO’s expert outsourcing, your goals are in view! Increase efficiency with our highly trained teams When you are spread thin or operating lean.

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What is Hardware Asset Management and Why is Important for Your Organization

V-Soft Consulting

A lot of organizations struggle to keep track of their hardware systems and their validity. However, this issue can be resolved by utilizing ServiceNow’s Hardware Asset Management, which helps in improving hardware governance and speed time to insights and action.

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Younger Business Buyers Are Having Their Say

Forrester Digital Transformation

The latest data from Forrester’s annual Buyers’ Journey Survey — the largest and most comprehensive business buying study in the world, with more than 20,000 respondents across 14 countries — reveals a few surprising insights about the latest business buying behaviors.

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How ServiceNow Financial Services Operations (FSO) is Revolutionizing the Financial Industry

Perficient Digital Transformation

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 109
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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.

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Beeler.Tech Basecamp

SEBPO

Beeler.Tech Basecamp February 26 – March 1, 2023 Newport Beach, CA “It is the long history of humankind. that those who learned to collaborate and improve most effectively have prevailed.” – Charles Darwin Gather around the conference room, publishers and vendors!

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated.

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Do You Believe Customer Obsession Is Worth It In A Difficult Economy?

Forrester Digital Transformation

I’ve just kicked off some new research to fuel a keynote and two track sessions at Forrester’s CX North America Forum, coming up June 13–15 in Nashville. I’m calling this research, “Customer Obsession For When The Going Gets Tough.”

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From Data Swamp to Data Lake: Data Catalog

Perficient Digital Transformation

This is the second blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks.

Analytics 108
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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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Into all problem-solving, a little dissent must fall

McKinsey and Company

In today’s interconnected business environment, companies won’t be able to solve problems effectively without encouraging “contributory dissent”—a healthy approach to gathering diverse perspectives that should be taught to team members, modeled by leaders, and supported by culture.

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Standing Out Globally in the Sea of Swimwear

The Global Small Business Blog

©iStock/Dmytro Bulanskyi It's all about size. Having a wide range of sizes can really be a huge point of difference for a swimwear company.

Retail 86
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Great Technology Organizations Have Great Security Organizations

Forrester Digital Transformation

Forrester has been researching future fit organizations for the past few years, those organizations that have evolved their technology strategy to enable their firm’s customer-obsessed business strategy.

Research 130
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From Data Swamp to Data Lake

Perficient Digital Transformation

For several years now I have heard people that wanted to slow the progress of companies becoming data-driven use the term “Data Swamp”, usually without much understanding of what a Data Swamp is. In this series of blogs, I will define what a Data Swamp really is and why it may not be a bad thing.

Analytics 109
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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.

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Expertly Sourcing, Securing and Hiring a Software Developer for Your Team

Bydrec

Hiring a software developer is a critical task for any company, as a skilled developer can greatly contribute to the success of a project or product.

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Disruption and innovation in US auto financing

McKinsey and Company

The relatively stable auto-financing market appears poised for change as strong demand draws the attention of a broad range of attackers. Insights on Financial Services Banking United States

Finance 124
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Meet The New VP, Research Director For The B2B Marketing Executives Service

Forrester Digital Transformation

The quality of the people, the collaborative culture, and the ability to help clients shorten the distance between bold vision and superior impact through customer obsession are why I joined Forrester. B2B Marketing Chief Marketing Officer

Research 130
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Mastering Cloud Transformation for Business: Program Model

Perficient Digital Transformation

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the need for innovation and growth with the need for stability and cost-effectiveness is a constant struggle.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.