Sat.Jul 22, 2017 - Fri.Jul 28, 2017

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Benefits Of Outsourcing Call Answering Services

Magellan Solutions

Contrary to what some people think, call answering services involve more than just having an operator answer your incoming business phone calls in a professional and respectful manner. At its core, call answering services is a way to upgrade your company’s level of professionalism, credibility, and reputation. While all these are intangible things, they all contribute to increasing your tangible targets of sales, profits and loyal customers.

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Call Center Industry Trends Mid Year 2017 Report

Magellan Solutions

The call center industry finds itself in an exciting and challenging place this time of the year. The call center industry of the Philippines, in particular, is still experiencing robust growth a couple years after it was recognized as the new call center capital of the world, leading to optimistic predictions by industry leaders and government officials.