Sat.Oct 14, 2017 - Fri.Oct 20, 2017

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Present Your Consumers With More Product Information Using Telesales

Magellan Solutions

Selling your product or service to your customers naturally involves sharing a decent amount of product information with them, but experienced telesales professionals employ a few more tried-and-tested strategies than that. In order to meet their sales targets, some telesales experts provide their customers with a more detailed product information, leaving no questions unanswered in their minds.

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2017 California Higher Education Collaborative (CHEC) Conference

Chazey Partners

Innovative procurement, cooperative cross-campus operations, imaginative solutions in student success, and effective service-oriented strategies are just some of the topics being presented at the 2017 … 2017 California Higher Education Collaborative (CHEC) Conference Read More ». The post 2017 California Higher Education Collaborative (CHEC) Conference appeared first on Chazey Partners.

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Streamlining Call Center Operations And Improving Customer Support Through Computer Telephony Integration (CTI)

Magellan Solutions

In a call center setting, having a telephone and a computer is just the norm. They are the basic necessity to get the job done. These days, consumers and customers are expecting more and more from businesses regarding their customer service. Because of that, many companies are arming themselves with Computer Telephony Integration or CTI. Having to use the telephone and the desktop simultaneously is hard for some agents.