Go4Customer
JUNE 16, 2025
The Business Process Outsourcing (BPO) industry has long been a cornerstone of global business strategy, enabling companies to streamline operations, reduce costs, and enhance customer experience. From handling customer service inquiries to managing complex back-office operations, BPO services have empowered businesses to focus on core competencies while leveraging external expertise for non-core functions.
McKinsey & Company
JUNE 17, 2025
Skip to main content The new tariff reality: From risk to resilience June 17, 2025 | Podcast Shifting tariffs and trade policies are pushing companies to rethink their supply chain strategies to protect growth and stay competitive. This conversation takes a considered look at what changes in tariffs mean for international companies, whatâs at stake, and the challenges and opportunities that the complex tariff environment presents.
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Obobo
JUNE 15, 2025
Building a sustainable supply chain is a critical goal for businesses striving to balance profitability with environmental and social responsibility. This involves embedding sustainable practices into procurement, production, and logistics while engaging stakeholders and suppliers. By integrating sustainability into supply chain management, companies can reduce their environmental impact, enhance efficiency, and meet the growing demands of consumers and investors.
Everest Group
JUNE 17, 2025
In today’s environment of tighter budgets and elevated executive scrutiny, enterprise buyers are demanding quantifiable value before greenlighting transformation. Additionally, traditional multi-week discovery engagements create space for competitors and derail momentum. This webinar introduces Everest Group’s asset-based, data-backed consulting-first approach.
Speaker: Anise Wiley-Little
In today’s rapidly shifting workplace landscape, this presentation explores how Human Resources professionals can lead the transformation toward inclusive, equity-centered practices that don’t just align with organizational values but drive innovation, retention, and long-term profitability. Framed through the concept of the economics of belonging, we’ll examine how inclusive design across hiring, development, and leadership pipelines creates measurable value for both for-profit and nonprofit or
McKinsey & Company
JUNE 17, 2025
Skip to main content A new trade paradigm: How shifts in trade corridors could affect business June 18, 2025 | Article Trade routes face high variability in growth under different scenarios, with one-third of global trade potentially exposed to volatility by 2035. At a glance The global trade system is in flux. Since 2017, economies have traded less with geopolitically distant partners.
NoonDalton
JUNE 16, 2025
AI has transformed the outsourcing landscape. From processing thousands of documents in minutes to instantly routing support requests, automation has become the go-to solution for companies looking to scale quickly and reduce operational costs. But automation, on its own, isn’t always enough. Left unchecked, AI can misinterpret data, overlook exceptions, or deliver results that lack context.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Designveloper
JUNE 15, 2025
The automotive industry is experiencing a significant change. From traditional hardware-reliant models, it now witnesses the growing popularity of software-defined vehicles (SDVs). In SDVs, software is not simply an add-on. Instead, it functions as the foundational architecture that revolutionizes mobility. Such software covers in-vehicle infotainment (IVI) and electric vehicle (EV) systems, to advanced driver-assistance systems (ADAS).
Premier BPO
JUNE 20, 2025
The mid-market stage is where strategic clarity becomes non-negotiable. It’s the point where companies must shift from piecing together solutions to engineering operations that scale. And yet, many firms still rely on freelance-heavy models designed for tactical flexibility, not structural growth. A 2024 study in the International Journal of Computational Research and Development reveals that companies leaning on gig workers experienced a 20% higher turnover rate and 30% increased operational co
SSON
JUNE 20, 2025
About Partner with SSON Glossary Contact Us Sign In Unlock Expert Advice Subscribe Now --> Content Articles Columns Infographics Podcasts Reports Videos Webinars Whitepapers Topics Customer Experience Finance & Accounting Global Business Services HR & Future of Work Intelligent Automation Process Excellence Shared Services Workplace / Facilities Research & Analytics Metric Benchmarker City Cube Shared Services Atlas Research Insights Reports Intelligent Automation Universe Events Con
Everest Group
JUNE 20, 2025
Register on LinkedIn As technology adoption accelerates across the global enterprise landscape, organizations are rapidly evolving their operating models to move from passive analytics to dynamic decision execution. This shift demands far more than a technology upgrade—it requires holistic change across people, processes, structures, and governance.
Advertiser: Paycor
AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!
Designveloper
JUNE 15, 2025
Vietnam is now a top-10 global outsourcing hub and continues to invest in AI, cloud, and digital transformation. This environment makes offshore web development Vietnam projects ideal. As more companies look to Vietnam for offshore development, we spotlight the top 10 Vietnamese firms leading the way in web and software development. These companies combine local expertise with global best practices.
Groove Technology
JUNE 20, 2025
If you're looking to host your own workflow automation engine with full control over performance, scalability, and security, deploying n8n with Docker is one of the most efficient and reliable solutions. Docker enables developers to run n8n in a lightweight containerized environment, making it easy to manage, scale, and maintain across different infrastructures.
HCL Technologies
JUNE 20, 2025
Transforming nearshoring into a strategic foundation for global delivery excellence Content Group News sachin-ti Fri, 06/20/2025 - 11:53 Remove from Listing Page No Short Description Strategic nearshoring, when approached with meticulous planning, realistic evaluations, and long-term collaborations, can significantly benefit businesses across industries.
Everest Group
JUNE 18, 2025
In this short but insightful discussion, Katrina Menzigian , Vice President, Analyst Relations Engagement at Everest Group, speaks with Everest Group Managing Partner Chirajeet (CJ) Sengupta about a transformative concept that is reshaping automation and operational strategy – Systems of Execution. CJ explains how Systems of Execution go beyond traditional automation and analytics by enabling autonomous, goal-driven, and adaptive execution of business processes.
Speaker: Ron Fish, Global Talent Acquisition Executive
As companies rethink global recruiting strategies, nearshore staffing is emerging as a smarter, more strategic alternative to traditional offshoring models. Join this new webinar with industry leader Ron Fish to learn how nearshore models help organizations scale faster, operate more flexibly, and build globally aligned teams—without the common pitfalls and misalignment of offshoring strategies!
Designveloper
JUNE 20, 2025
Global apps need flawless translations and smooth cultural adaptation—but that’s far from easy. In 2025, the best localization platforms don’t just translate text; they streamline workflows, reduce costs, and integrate seamlessly with developer tools. We’ve rounded up 7 top app localization solutions, explaining why each earned a spot and the scenarios where they excel.
SSON
JUNE 19, 2025
About Partner with SSON Glossary Contact Us Sign In Unlock Expert Advice Subscribe Now --> Content Articles Columns Infographics Podcasts Reports Videos Webinars Whitepapers Topics Customer Experience Finance & Accounting Global Business Services HR & Future of Work Intelligent Automation Process Excellence Shared Services Workplace / Facilities Research & Analytics Metric Benchmarker City Cube Shared Services Atlas Research Insights Reports Intelligent Automation Universe Events Con
HCL Technologies
JUNE 18, 2025
HCLTech named a Leader in Everest Group's Intelligent Document Processing Products PEAK Matrix® Assessment 2025 sumanta.biswas Thu, 06/19/2025 - 06:01 NEW YORK and NOIDA, India, June 19, 2025— HCLTech, a leading global technology company, has been recognized as a Leader in Everest Group's Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment 2025.
Everest Group
JUNE 19, 2025
Just like enterprises were trying to make sense of Generative AI (gen AI) 12 months ago, agentic artificial intelligence (AI) is now entering that same exploratory phase. There is a mix of excitement, experimentation, and some AI-washing too. We’re also now seeing transformation initiatives suddenly rebranded as “agentic”, with minimal real differentiation.
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85% of teams are using AI, but only 27% report clear productivity gains. Why? Because most are still stuck in surface-level adoption. In this expert panel, top voices in workplace strategy and remote innovation—Dr. Gleb Tsipursky, Phil Kirschner, Nadia Harris, and Eryn Peters—reveal how leading teams are cutting digital noise, training AI to fit their workflows, and building cultures that embrace change.
Offshore India Data Entry
JUNE 16, 2025
We live in a fast-paced business landscape, where data management has become a cornerstone of business growth. From internal operations to client engagement, every point creates a load of valuable information. However, managing this high volume of data assets is a herculean task, and only professionals with practical experience in data management can handle it efficiently.
Groove Technology
JUNE 18, 2025
As businesses increasingly rely on automation to streamline operations and reduce manual overhead, the need for accessible, scalable, and low-maintenance platforms becomes critical. Enter n8n Cloud — the official managed service offering by the creators of n8n, designed to give you the full power of open-source workflow automation without the complexity of hosting and infrastructure management.
HCL Technologies
JUNE 19, 2025
Volvo Cars picks HCLTech for end-to-end engineering services in major tech deal Content Group News abhinay.khandelwal Thu, 06/19/2025 - 15:08 Remove from Listing Page No Short Description Volvo Cars has selected HCLTech as a strategic engineering partner to deliver end-to-end solutions across its global operations, expanding their long-standing digital services partnership.
Everest Group
JUNE 16, 2025
Data centers have long served as the quiet backbone of the digital economy. But the rise of generative AI (gen AI) has triggered a foundational shift in how they are designed, built, and scaled. Their evolution spans three horizons: from early mainframes to the hyperscale cloud boom, and now into an artificial intelligence (AI)-native future. Each horizon has brought a step-change in architecture and strategic relevance, but today’s transformation is unlike any before.
Speaker: Liz Charron
From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation, and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab
Designveloper
JUNE 18, 2025
A design sprint is usually a single, humming timeline: map the problem, sketch the ideas, build the prototype, test with users, and release a polished slice of the product. That rhythm has worked for years at Designveloper, and it relies on every discipline stepping onto the same moving walkway at just the right moment. Yet language is a stubborn traveler.
Perficient Digital Transformation
JUNE 18, 2025
Accessibility is often viewed through the lens of accommodations , making modifications after barriers are identified. But true inclusion starts with design. Inclusive design solutions are key to ensuring accessibility is baked into products, spaces, and technology from the beginning , rather than being treated as an afterthought. By embracing inclusive design, we create equitable, flexible, and universally beneficial experiences that support a diverse range of users—including those with disabil
HCL Technologies
JUNE 17, 2025
Smarter, greener, stronger: The role of AI in enhancing energy efficiency and sustainability in data centers Content Group Article pallavi.parashar Tue, 06/17/2025 - 12:43 Trends Channel Engineering In the age of digital acceleration, data centers have become the nerve centers of global progress — powering everything from cloud computing and enterprise platforms to Artificial Intelligence (AI) and IoT.
Everest Group
JUNE 20, 2025
Why do protocols for AI agents matter now? The rise of Agentic AI marks a turning point in enterprise automation. Traditional automation technologies relied on predefined rules which worked well for static tasks, but struggled with ambiguity, exceptions, or shifting goals. Agentic AI introduces autonomous software entities called AI agents which can set goals, interpret context, and act independently.
Advertiser: Paycor
Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!
Redial
JUNE 16, 2025
These days, it feels like every sentence, every presentation, every slide deck starts with “AI will…” but few people seem to have a grasp on exactly how to deliver its benefits. Swept along by the hype and often with a serious case of FOMO, here are some of the questions I’ve been asked lately: “We need to scale our Customer Service, but how do we achieve that without turning into robots ourselves?
Airswift
JUNE 18, 2025
If you’re hiring STEM professionals in 2025, you’re competing both locally and globally. In today’s connected world, top engineers, developers, scientists, and analysts are increasingly exploring opportunities beyond their home countries in search of better career prospects, quality of life, and personal growth.
HCL Technologies
JUNE 19, 2025
Mastering Kubernetes at scale: Key considerations for effective fleet management bharath_mb Fri, 06/20/2025 - 06:14 Kubernetes adoption has witnessed exponential growth from 2020 to 2025, driven by the surge in cloud computing, the rise of microservices and continuous improvements in user experience. This powerful container orchestration platform has become the industry standard, with over 90% of enterprises now using or evaluating it, according to the CNCF (Source: CNCF Annual Survey ).
Everest Group
JUNE 17, 2025
Why do protocols for AI agents matter now? The rise of Agentic AI marks a turning point in enterprise automation. Traditional automation technologies relied on predefined rules which worked well for static tasks, but struggled with ambiguity, exceptions, or shifting goals. Agentic AI introduces autonomous software entities called AI agents which can set goals, interpret context, and act independently.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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