Magellan Solutions

JUNE 10, 2019

Call center services in the Philippines cater to different business needs. There are common services such as customer service, technical support, sales, and lead generation. Meanwhile, some services are more unusual than the others but might be the specific support that you need for your business. Fundamentally, call center services are divided into two categories: the inbound and the outbound.

Call Center 75

Call Center E-Commerce Service Sales 75

SourceFit

JUNE 13, 2019

Revenues from the Philippine digital trade is projected to grow by nearly 12-fold and reach P1.9 trillion by 2030 if the country can leverage opportunities in digital technology and trade, including IT and business process outsourcing (IT-BPO) services. This is according to a report by the Hinrich Foundation. The report cited information technology and business process outsourcing (BPO) as the primary driver of digital exports.

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing Information Technology 52

Magellan Solutions

JUNE 11, 2019

When it comes to success, business owners and entrepreneurs tend to focus on three things to gain competitive advantage — Product, Location, & Price. However, these fundamental elements to ensure business success seem to be fading away most especially with the rapid proliferation of online stores. In this technological era, customer service is king.

E-Commerce 75

E-Commerce Customer Service Service Call Center 75