Magellan Solutions

MAY 25, 2016

There are as many ideas for great new products as there are investors willing to fund them. What’s more is that everyone wants to be their own boss. From Silicon Valley to London, over 100 million startups get launched every year. In the United States alone, more than $1,500 dollars of venture capital is invested in a new business every second. That amounts to a whopping $43 billion in investment money every year.

Customer Service 73

Customer Service Outsourcing Service Marketing 73

SourceFit

MAY 23, 2016

The Philippine economy is expected to grow over 6 percent in 2016 and the near term, according to an economist from a Swiss financial institution. Mark Matthews, head of research Asia at private Swiss Bank Julius Baer, said in an interview that above 6 percent growth three years in a row would make the country’s economy one of the fastest-growing in the region, potentially beating China. .

Banking 40

Banking Business Process Outsourcing Government Outsourcing 40

Magellan Solutions

MAY 25, 2016

Whether we admit it or not, having a live agent to talk to is an experience that we, present-day technology-centered customers are actually relieved to have. There is something comforting in hearing the sound of a human voice on the other line. In the midst of all the state-of-the-art facilities, cloud-based software programs and lightning-speed computer processes of call centers, that human connection still permeates and triumphs as the basis for customer service satisfaction.

Outsourcing 40

Outsourcing Customer Service Call Center Out-Tasking 40