Magellan Solutions

MARCH 14, 2017

2016 was a great year for the Philippine economy, which grew by 7.1 percent in Q3 and outperformed other emerging economies in the region. It’s projected to grow by as much as 6 to 6.5 percent annually over the next three years. The Philippine economy is buoyed by OFW remittances and the business process outsourcing (BPO) industry, with the latter exceeding the $21 billion revenue target set in 2015.

BPO 66

BPO Business Process Outsourcing Outsourcing Flexibility 66

Magellan Solutions

MARCH 16, 2017

It has been a widely reported fact that the Philippines overtook India as the new number one destination for call center services in the world. While both are progressing, Third World countries, there are strong reasons why Philippine call center services have been preferred over their fellow Asian counterpart. These are the most common reasons why companies worldwide choose to work with call centers in the Philippines over anywhere else: Superior English communication skills.

Call Center 53

Call Center Service Government BPO 53