Sat.Apr 04, 2020 - Fri.Apr 10, 2020

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Work @ Home Call Center Agent – The New Disruptor?

Customer Serv Outsource Smarter

The impact of the coronavirus pandemic (COVID-19) instantly brought to light the value of remote call center agents for business continuity, risk mitigation and staffing fluctuations.

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Top 5 Countries for Global Expansion in 2020

Velocity Global

Businesses have many choices when it comes to global expansion destinations—and determining the right market can quickly become overwhelming. Velocity Global’s 2020 State of Global Expansion Report : Technology Industry gives tech firms a clear picture of the most promising markets for their global expansion goals. The report includes the top 10 of the 50 most promising markets for global expansion in 2020, found in the 2020 Global Expansion Tech Index , which uses the following five criteria to

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Data Entry Outsourcing Guide For Small Businesses

Magellan Solutions

Data entry outsourcing is the fastest and cheapest way to digitize data. Though data entry is repetitive and time-consuming, it has the utmost importance in organizations. When outsourced, you regain more important resources growing your business: time and focus. What to Expect from this Article? If you’ve been looking into services that can relieve your organization from the painstaking task of data entry, you’re in the right place.

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Webinar: COVID-19 Update—How to Keep Global Hiring Initiatives Running During Uncertain Times

Velocity Global

COVID-19 is not just a public health emergency—it is causing economic turmoil, travel bans, and forcing full government-mandated lockdowns. These obstacles make running global businesses challenging or nearly impossible, as millions of companies around the world shut down in an attempt to control the spread of the virus. However, for some companies, the outbreak has not stopped business entirely, and many of these firms need ways to keep their global hiring initiatives moving.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr