Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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5 Key Steps to Build Compliance Resilience Through Risk & Gap Analysis

Provana

The regulatory environment for collection players remains complex and ever-changing. Following such a complex web of federal laws (Reg F, laws around pending cases, CFPB trends, etc.) and state compliance (such as privacy laws, and mini-CFPBs) requires the right set of expertise, technology, and good knowledge of the entire process.

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Factors to Consider When Scaling to a Global Workforce

The Global Small Business Blog

©iStock/Vadym Pastukh As Davis Nordell, technology senior analyst with RSM US LLP, writes, "The globalized economy and the possibilities of remote work mean companies are considering building international workforces. But you need to plan carefully for any international expansion. Despite the current problems plaguing supply chains, tech companies — especially those outside of the hardware sector — have limited exposure to or concern for supply chain risk.

Marketing 208
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Hybrid Working – The Modern Working Model of The Future

Groove Technology

“Work from home” was no longer a new term when the COVID-19 pandemic occurred in 2020. From the end of 2021, when the situation gradually becomes a “new normal, “ the “Hybrid working” model has been mentioned more frequently as a global trend. The global working model has been changing gradually. The hybrid model is a combination of working remotely and working at the office when needed.

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Three Ideas To Make Your Messaging A Hit With Buyers

Forrester Digital Transformation

Enticing plot, captivating characters, and spellbinding world-building are all examples of what may come to mind when thinking about what we love most in a good television show. These elements are carefully crafted by screenwriters in the writer’s room, who meet and brainstorm how to deliver the most engaging experience. B2B marketers could learn a thing or two from these writers, especially when it comes to building and enabling effective messaging.

Marketing 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Sustainable and inclusive growth: A weekly briefing

McKinsey and Company

A new era is possible—one that sees growth and societal benefits as complementary goals that reinforce each other. Our weekly digest of McKinsey insights explores the topic.

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Entertaining Diversions

The Global Small Business Blog

©iStock/DisobeyArt Although evolution has hard-wired us to be negative, we have the ability to change by adopting new thought patterns and "entertaining diversions" that can help us to accentuate the positive. How do we define happiness and can we actively make ourselves happy? The happiest people benefit from close social connections and resilience against life's complications, according to scientists and researchers on the subject, and there are clear steps we can take to improve our chances o

Research 198

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The Insights Beat: This Summer, Take A Trip To Insights Capabilities Paradise

Forrester Digital Transformation

Summer is here, and you deserve a vacation. Whether you’re camping by the lake or snorkeling off the coast, you (likely) won’t be thinking about data, but this summer can still be a good opportunity to build your insights capabilities. In this edition of the Insights Beat, we will cannonball into the business insights team’s […].

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CX without design only gets you halfway

McKinsey and Company

When mapping out the customer journey, combining traditional CX practices with user-centered design processes has proven to bring the greatest value.

Design 124
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Elevate Equity Inside and Out

The Global Small Business Blog

©iStock/designer491 Consumers want to support brands that represent them and their values. And organizations that have made DEI efforts a core priority also recognize that it’s just as important to feature representation in front of the camera as it is behind the scenes. How can global marketers do this? There are multiple ways across an organization’s ecosystem, of which Deloitte has highlighted three within their Authentically inclusive marketing article.

Marketing 180
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How to Retain Relocating Talent

Globalization Partners

Companies invest a significant amount of money and time recruiting and onboarding top talent for key positions. Therefore, it makes sense to invest in retaining valuable employees, particularly during a time when the job market is in the hands of the employee versus the employer. With the onset of remote work and an increase in international job opportunities, professionals’ job searches are no longer limited to the local area — borders are no longer boundaries to finding work.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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B2B Buyers and Digital Selling (Part 1): Self-service, PLG, and Consumption Pricing

Forrester Digital Transformation

Digital selling insights from buyers and B2B sales executives, covering self-service purchasing, product-led growth (PLG), e-commerce, and consumption-based pricing. Will they converge or remain distinct practices shaping the buying experience?

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New operations management systems for a digital world

McKinsey and Company

Now is the time to redefine management disciplines with a modern tool kit powered by technology. The organizations that embark on this journey sooner will achieve the benefits from a culture of innovation.

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Where Forecasts Went Wrong On Trade Globalization

The Global Small Business Blog

©iStock/coffeekai According to the International Monetary Fund, the prediction that expanding production networks and trade globalization would make the world economy less resilient turned out to be wrong. Why? The question has two components: (1) Why did demand for traded goods boom? (2) How could supply increase to satisfy this unprecedented expansion of demand?

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Understanding Which Steps to Take to Accomplish Content and Commerce

Perficient Digital Transformation

Success is naturally different for every organization. But, one aspect that’s the same for all is what level of maturity an organization has and if they can deliver on their business goals and objectives while meeting customer expectations. Yes, it sounds like a heavy task, but if a company meets all of these requirements, they are likely in good shape to take on a content and commerce initiative.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Actionable Insights and Metrics That Unlock Channel Sales Growth

Forrester Digital Transformation

Importance Of Channel Sales Metrics Today, actionable insights are the backbone of channel sales organizations. Collecting the right data and transforming it into actionable insights enables channel sales leaders to spot risks, find opportunities for growth, and make smarter decisions. In other words, tracking the right metrics could mean the difference between hitting your channel […].

Sales 246
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Are personalized vitamins the future of wellness?

McKinsey and Company

Two fast-growing vitamin companies, HUM Nutrition and Vous Vitamin, are betting on personalization. Listen to their CEOs discuss the biggest trends in consumer health and wellness.

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Today in Global Small Business: Freightos Agrees to SPAC Merger

The Global Small Business Blog

©iStock/Victoria Koitsova What's affecting me, my clients, my colleagues and other global small business owners: Freightos, a fast-growing ocean and air freight marketplace similar to Expedia in air travel, announced recently it is going public through a merger with Gersher Acquisition Company. Some interesting investors to date - surprise, surprise.

Retail 161
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Is there really a best time to send an email?

Perficient Digital Transformation

One of the most contemplated questions in email marketing is: is there actually a specific day and time an email should be sent for the best results? In my opinion, it is almost impossible to say a specific day and time is the best for an email send. The world, and more specifically the workforce, has changed tremendously in the last 2-3 years which makes this question even more interesting.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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If you can say it, you can see it: Dall-E and You

Forrester Digital Transformation

Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Welcome to the future, it’s got AI-generated art. Let’s play a quick game – which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […].

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Proposed climate rule signals new era for real estate

McKinsey and Company

The SEC’s draft regulation would require all public companies to disclose emissions and risks related to their real estate. Here’s why the real-estate industry should move preemptively.

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RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

Raya Contact Center

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client Relations of Palm Hills Developments, Mohamed Hegazy, our COO, Alaa El Shafei, and the operations and CSM teams. The leading luxury real-estate development company in Egypt has had an incredible success story since choosing RAYA CX in 2017 to uplift its customer experience and over the years optimize its database and launch telesales team.

Sales 98
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What Do Java Developers Do?

Bydrec

If your company is looking to hire for their next software project, you might be wondering what tasks a software and java developer is responsible for. How can they help you achieve what you need, and what should you expect? In this article, we will explore the various types of work that a software developer and a java developer does.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sales Enablement Technology Decisions Just Got Easier: Introducing the Now Tech, 2022

Forrester Digital Transformation

Sales Enablement Automation (SEA) solutions equip sellers with personalized training and content to effectively engage with and meet the expectations of increasingly digital-first buyers. Over the past decade these solutions have evolved and empowered B2B revenue teams to: Optimize sales processes Break down organizational silos Shorten time-to-competency Measure the impact of enablement programs These technologies […].

Sales 246
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‘Find the smartest technologist in the company and make them CEO’

McKinsey and Company

Silicon Valley’s Marc Andreessen tackles tech trends like artificial intelligence, crypto, and Web3—and why incumbents still have a tough time competing with digital start-ups.

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Increase your ROI with a CX Critical Care Plan

Influx

Positive customer experience (CX) is crucial for maintaining the growth and success of your business. Once you turn leads into customers, you fight another battle to retain them. Each touchpoint with your customer is valuable and with one wrong move, you run the possibility of receiving permanent and negative reviews, criticizing word of mouth, or the most ghastly of them all, permanently losing your customer. .

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Managing a 360-degree Approach to Compliance in Your Collection Business

Provana

Provana recently participated in AccountsRecovery.net’s Demo Day on May 31, hosted by Mike Gibb. This year’s event had a format change, featuring customer speakers more prominently than technology providers. Alicia McKeighan, Chief Compliance Officer at Afni, Inc., presented on behalf of Provana, addressing questions related to productivity and compliance management with our integrated platform.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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What’s New In EMEA Mobile Banking

Forrester Digital Transformation

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 246
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Strengthening collaboration in the European space ecosystem

McKinsey and Company

European space partnerships are complex, spanning multiple countries and organizations. A new approach can help all participants unite behind shared goals.

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Exploring the booming Manchester tech industry

The Scalers

CONTENTS From the industrial to the technological revolution The Manchester tech industry: a northern powerhouse emerges Manchester’s digital scene goes from strength to strength Onshoring in Manchester: a game changer for Britain’s tech businesses? Building tech teams beyond borders — the United Kingdom and Ireland edition What will you learn? Many of the world’s biggest tech firms have chosen Dublin as their headquarters in Europe, although England isn’t short of innovative businesses.

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Understanding CRUD Operations in DataVerse with a PowerShell Script

Perficient Digital Transformation

Accessing DataVerse using PowerShell is helpful while data migration. This blog will provide you with the necessary links for creating and registering an app in Azure Active Directory (AD), as well as adding the app user to your environment. We’ll also go through how to use PowerShell to create, read, update, and delete a record from a DataVerse Table.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.