April, 2017

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Boost Your Business With These B2C Lead Generation Ideas and Strategies

Magellan Solutions

With an ever-increasing population of buyers and consumers, one may think generating qualified leads is an easy task. But owing to the gradually fierce competition and the overwhelming information and distraction vying for your consumers’ attention, business owners and marketers have a task that seems insurmountable. Thankfully, there are a number of proven b2c lead generation ideas that you can utilize for your business, today.

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Robert Towle of Chazey Partners Attended an Off-the-record “Roundtable” on Federal Shared Services

Chazey Partners

Robert Towle of Chazey Partners, a practitioners-led global management advisory business, specializing in Shared Services and business transformation, was invited to attend an off-the-record Roundtable … Robert Towle of Chazey Partners Attended an Off-the-record “Roundtable” on Federal Shared Services Read More ». The post Robert Towle of Chazey Partners Attended an Off-the-record “Roundtable” on Federal Shared Services appeared first on Chazey Partners.

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Philippines Conducts Healthcare BPO Roadshows in U.S.

SourceFit

A Philippine delegation recently conducted roadshows in the United States to promote healthcare information management (HIM) and business process outsourcing (BPO) services. The delegation included representatives of the Department of Trade and Industry (DTI), Healthcare Information Management Association of the Philippines (HIMAP), Board of Investments (BOI), and the BPO sector.

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Got A New Job As A Call Center Agent? Here’s What To Expect If You’ve Been Hired By A Call Center Company In The Philippines

Magellan Solutions

Call center companies in the Philippines account for employing over a million Filipinos in the present day. This number is expected to still rise as the government targets 100,000 more hires this year. This sunshine industry attracts many Filipino job-seekers, majority of them young, fresh graduates, with their competitive compensation and benefits package.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Looking To Hire Call Center Employees? Here Are Interview Questions You Should Ask Your Applicants.

Magellan Solutions

Applicants to BPO jobs are many, but to hire the right candidates, you need to know which questions to ask during their job interviews. Call center interview questions are different from other industry’s job interview questions because there is a certain skill set, knowledge, personality and values that call center employees must possess in order to succeed.

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Chazey Partners and Shared Services Leadership Coalition Hosted a Shared Services Breakfast Forum Dedicated to U.S. Federal Agencies

Chazey Partners

Chazey Partners, a practitioners-led global management advisory business and Shared Services Leadership Coalition, a non-for-profit organization, have successfully hosted a Federal Shared Services breakfast forum … Chazey Partners and Shared Services Leadership Coalition Hosted a Shared Services Breakfast Forum Dedicated to U.S. Federal Agencies Read More ».

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How To Enhance Customer Experience Through An Omni-Channel Call Center

Magellan Solutions

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts of information and multitudes of communication channels, how do you keep up with their growing demands and create positive customer experience each time? Customers now expect brands to be accessible through several channels, including: Phone calls – There are customers who still prefer to make phone calls when there are issues, particularly

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Chazey Partners of Latin America Completed Mexico Shared Services Salary Survey Reports

Chazey Partners

Chazey Partners, a practitioners-led global management advisory business specialized in Shared Services and Business Transformation, has announced the results of the Mexico Shared Services Salary … Chazey Partners of Latin America Completed Mexico Shared Services Salary Survey Reports Read More ». The post Chazey Partners of Latin America Completed Mexico Shared Services Salary Survey Reports appeared first on Chazey Partners.

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Reasons Why Millennials Love To Work At Call Centers

Magellan Solutions

Depending on who you ask, the idea of working at call centers can range from amazing to just okay. If you ask the millennials, also called the Gen Y population, you’ll find that majority of them have a positive perception about call center jobs. There seems to be something about the call center culture that appeals to the minds of these young men and women born between 1981 to 2000.

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Surprise BPO Employers With Your Impressive Resume Format

Magellan Solutions

Interested in call center jobs? Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can increase your chances of getting hired by stunning BPO employers with an impressive resume format. What’s in a resume? When competing with countless other hopefuls for a job, a well-written resume can make all the difference.This piece of paper can help you make a great first impression on the employer and make you stand out from the crowd.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.