Transperfect

JUNE 28, 2021

“Businesses that ignore how technology is going to change the way people behave will fail.”. That’s an opening statement from our Vice President of Travel and Digital Solutions, Joel Brandon-Bravo , at Travolution ’s 2020 European Summit. In his presentation, Joel explained the current trends of artificial intelligence (AI), how they’re developing, and why it should be part of every business’s strategy – especially the travel industry.

Customer Support 125

Customer Support Customer Service Management Service 125

Talent Management Strategy

JUNE 10, 2021

I’ve seen some hot discussions between recruiters around terminology and data used in the career coaching sector. The one that makes temperatures rise is the phrase “the hidden job market.” As someone who sits on both sides of the table, I have sat back in reflection mode monitoring what has been going on. I’ve also… The post Is it time to rename the hidden job market?

Jobbing 104

Jobbing Marketing Management 104

Automation Anywhere

JUNE 21, 2021

I’ve been building bots for a few years now, and I get a lot of questions from people who want to know more about the world of Robotic Process Automation (RPA) , so here are my answers to the top five questions from aspiring developers. #1 “What do you use RPA for?” It's not just automating things. It’s understanding a process and even improving it and then automating it.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Automation Research 98

Future of Digital Sourcing Nearshoring

JUNE 8, 2021

Could Puerto Rico Become the Next Big Tech Haven? Related news: Are You Getting the Most Out of Your Nearshore Digital Transformation Partner? During the 2006 economic downturn in Puerto Rico, many jobs were lost and people left the island. Fast forward to 2017 when Hurricane Maria made the problem even worse. People left the island in masses; and many didn’t come back.

Nearshoring 98

Nearshoring Manufacturing Offshoring Government 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Outsource Workers

JUNE 29, 2021

So much of life is about being connected electronically these days, especially with so many of us working from home. It’s possible that we’re spending too much time connected digitally, making it impossible to properly switch off. The thing is, it’s essential for us to disconnect from time to time—to relax and to get better work done. To achieve this efficient disconnect, it’s important to plan accordingly and make sure that you have the tools you need to remain productive.

Efficiency 98

Efficiency Out-Tasking Management Collaborations 98

MicroAgility

JUNE 3, 2021

? ?. The aim of CXO Series of MicroAgility, Inc. has always been to help business executives find solutions and perspectives to their respective industry’s on-going challenges and trends through discussions and talks of industry experts and veterans. Maintaining the legacy, Sajid Khan spearheading CXO Series, brought another very interesting and much awaited interview of Global Industry CTO, Jeff Baetz from IBM.

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Unosquare

JUNE 29, 2021

At Unosquare, we believe that hiring a great team helps make it or break it for your project. Located in Lake Oswego, Oregon, we are a world-class staff augmentation partner ready to help you towards success.

Information Technology 95

Information Technology Nearshoring 95

Automation Anywhere

JUNE 30, 2021

IT operations (IT Ops) is the portfolio of processes and services that belong to the IT department within a business. Typically organized as a separate working group within the IT department, IT Ops is responsible for managing and support the basic technology used by the business's employees for quality assurance (QA) of the technology produced by the IT development team and for managing the infrastructure that all the enterprise’s technology requires to operate.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Software 97

Serigor Inc

JUNE 16, 2021

Within a Big Data project, topics such as building a Data Warehouse or Datalake, data integration, implementation of a BI tool, or an AI/DL model often occur. Several project management approaches and tools are available for the course of a project. In this relation, one differentiates mostly between these three methods: agile, classic, and hybrid. In the past, projects like the creation of data warehouses was a large, monolithic, quarterly or multi-year effort, and subject to the traditional “w

Out-Tasking 94

Out-Tasking Collaborations Flexibility Sourcing 94

V-Soft Consulting

JUNE 3, 2021

Enterprises work with tons of different types of documents from invoices to resumes, and beyond. These documents may contain structured or unstructured data. Additionally, many of these documents may be physical paper copies, especially in traditional environments. Growing industries such as financial services and healthcare still rely on non-digital documents which hinder their digital transformation initiatives.

Data Entry 92

Data Entry Healthcare Service 92

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

WebCreek

JUNE 18, 2021

Businesses are always looking to implement best practices, which give them a leg up over competition. While there are certainly many different ways to pursue these goals, the expanding world of business intelligence technology offers the most effective solutions for today’s highly-modernized marketplace. Are you confused as to what business intelligence is, and what it can offer?

Analytics 90

Analytics Nearshoring Software Out-Tasking 90

Offshore India Data Entry

JUNE 19, 2021

Web data research is the process of data collection, processing and analyzing web data. Only by thoroughly understanding the data given by the customers can a business efficiently utilize it. The marketing campaigns related to the business can be boosted by improving the customer profiles and solving online service issues. Proper data research and data collection can lead to better advertisement and business growth.

Research 94

Research Data Entry Offshoring Outsourcing 94

Outsource Workers

JUNE 18, 2021

Many companies make the mistake of treating their outsourced workers as an afterthought–tools that are useful for the time being but which are not really part of the core organization. With so many companies increasing their outsourcing, this is a flawed attitude to take. Good business means carefully tending to all of your relationships, in-house or outsourced.

Outsourcing 84

Outsourcing Jobbing Software Service 84

Automation Anywhere

JUNE 18, 2021

By integrating machine learning (ML) and artificial intelligence (AI) into Robotic Process Automation (RPA) you can perform intelligent automation of repetitive tasks and operations with layers of human perception, judgment, and prediction. What is machine learning? Machine learning is an AI technology that allows systems to learn and improve from prior experience without being explicitly manipulated or programmed.

Cybersecurity 97

Cybersecurity Robotics Process Automation Automation Banking 97

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

AS White Global

JUNE 16, 2021

Offshoring has evolved from a niche practice to a dominant business strategy employed by businesses of all sizes and industries. To many of these businesses, they engage in offshoring accounting services as more and more accounting companies and CPAs seek premium talent to do compliance work and back-office functions, so that they can ultimately focus more on advisory tasks. .

Offshoring 72

Offshoring Accounting Right-Sizing Advisory 72

V-Soft Consulting

JUNE 22, 2021

The digital transformation revolution has changed the dynamics of how businesses operate. This revolution necessitated the banking, financial services, and insurance industries to alter their business strategies to drive digital transformation. Automation has taken center stage in this process. One such automation solution is Robotic Process Automation (RPA).

Robotics Process Automation 89

Robotics Process Automation Automation Finance Accounting 89

IPS

JUNE 9, 2021

The business case for invoice processing software is proven and compelling. But choosing the wrong invoice processing software can undermine an otherwise solid business case.

Software 68

Software Automation Accounting 68

Unosquare

JUNE 24, 2021

It's no secret that working on a new product idea can be risky. What if there was a way you could gain the opportunity to validate your idea, test the waters and increase your chances of success? Here at Unosquare , we want to help you understand how to do this by leveraging minimum viable product software development.

Software 64

Software Information Technology Outsourcing 64

Advertisement

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Future of Digital Sourcing Outsourcing

JUNE 15, 2021

How to Future-Proof Customer Service Strategies. Related news: Top 7 Reasons Why You Should Outsource a Software Project Customer and product support has to evolve in the wake of the COVID-19 crisis. In Southeast Asia alone, the pandemic has caused a permanent spurt in digital adoption, with more than 1 in 3 consumers being new to digital services, of which 90% intend to continue their newfound habits post-pandemic, according to Bain & Company.

Customer Service 64

Customer Service Service Offshoring Nearshoring 64

OpenAccess BPO

JUNE 10, 2021

MAKATI CITY, Philippines, June 08, 2021 — Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP). CCAP is a non-profit organization composed of leading call centers in the Philippines. It advocates on behalf of the local outsourcing industry and supports the Philippines’ global dominance in […].

BPO 64

BPO Call Center Outsourcing 64

inDinero

JUNE 3, 2021

Outsourcing has been the way to grow a startup or small business, but that’s changing. According to Global Industry Analysts, Inc. , business process outsourcing (BPO) is ubiquitous with “doing business.” However, the BPO industry shrank by 28.7% in 2020. As CFOs pursue greater flexibility, liquidity, and risk management for their companies, alternatives to BPO are becoming more attractive.

Outsourcing 64

Outsourcing BPO Robotics Process Automation Call Center 64

V-Soft Consulting

JUNE 17, 2021

A cloud-based HR module by ServiceNow is responsible for streamlining multiple HR-related tasks such as employee document management, expense management, hiring employees, employee onboarding, and much more. V-Soft consulting worked with a 100 million dollar mid-west technology company that operated across 42 states. The V-Soft Digital team implemented a ServiceNow cloud-based HR portal to integrate and migrate all HR workflows into one central location.

Management 88

Management Automation 88

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Transperfect

JUNE 25, 2021

Language service and e-discovery decision making is governed by a trade-off triangle of three basic business constraints: 1) quality, 2) speed, and 3) cost. Are you looking for a low-cost solution? A fast turnaround? The highest possible quality? Well, choose two. With any solution, these three variables sit in natural tension with each other. This blog series will navigate this trade-off triangle, explore those three variables, and take a deep dive into the consultative process wrapped around s

Government 61

Government Engineering Accounting Jobbing 61

Transparent BPO Outsourcing

JUNE 28, 2021

Clients aren’t from Mars and Customer Care Providers Don’t Have to be From Venus By Scott Newman, CEO, Transparent BPO & Tom Silzell, Managing Partner, CX PartnerSourcre Good relationships just don’t happen. They don’t happen in life and they certainly don’t happen in business either. In the corporate world, they take work. They take a […].

Management 59

Management BPO Customer Service Outsourcing 59

Blue Ocean

JUNE 17, 2021

For many organizations, in-house customer care feels like the right choice. It keeps you close to your customers and ready to serve them with your exhaustive knowledge of your products or services. But doing it all in-house also comes with its challenges. The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59

Career Minds

JUNE 10, 2021

The early economic impact of the COVID-19 pandemic forced many organizations to pause their merger and acquisition efforts throughout 2020. However, according to trends, many of those deals are now coming to fruition, creating a renewed focus on M&A practices for HR leaders.

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Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

Sourcing

Intelligent Management Inc.

JUNE 30, 2021

There is something about getting a group of people together, whether in a room or at distance, that can lead to time wasting and frustration. Various techniques have been invented to make meetings work, including outlandish methods like getting people to drink a lot of fluid and ending the meeting when someone has to go to the bathroom. This is missing the point.

Out-Tasking 57

Out-Tasking Management 57

V-Soft Consulting

JUNE 8, 2021

This month we are spotlighting a key member of the V-Soft Infrastructure team. Chris Dunsmuir, an ITS Engineer, is often recognized as a top performer due to his ability to complete client and internal projects quickly and efficiently. Chris is always willing to go above and beyond, traveling frequently and working late to see a project through. We caught up with Chris to learn more about who he is, his career and what he likes to do in his free time.

Engineering 85

Engineering Efficiency 85

IBM Business Partners

JUNE 23, 2021

Robin.io is the leader* in Kubernetes storage and data management solutions. Robin.io’s storage platform simplifies how organizations deploy, scale and manage applications by making the underlying infrastructure virtually invisible and by automating the lifecycle management of enterprise and 5G applications on Kubernetes. Robin Cloud Native Storage (CNS) is a new solution that adds cloud-native capabilities to Robin’s high-performance storage platform to support the underlying data storage requi

Collaborations 56

Collaborations Management Flexibility Automation 56

Magellan Solutions

JUNE 30, 2021

Outsourcing Impact Before & After Computers. Outsourcing emerged in the 1950s. But it wasn’t until the 1980s that it began to be seen as an attractive business strategy. The growth of outsourcing in the 1980s was largely driven by the want to focus on core competency. A strategy that was developed in the 1970s. Since then, outsourcing has had a significant and positive impact on businesses.

Customer Service 52

Customer Service Outsourcing Service Customer Support 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting