June, 2021

5 Trends for AI in the Travel Industry


“Businesses that ignore how technology is going to change the way people behave will fail.”. That’s an opening statement from our Vice President of Travel and Digital Solutions, Joel Brandon-Bravo , at Travolution ’s 2020 European Summit.

Offline Productivity Tools and Techniques for a More Efficient Disconnect

Outsource Workers

So much of life is about being connected electronically these days, especially with so many of us working from home. It’s possible that we’re spending too much time connected digitally, making it impossible to properly switch off.


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Trending Sources

Global Content Moderation 2021: Should Social Media Platforms Be More Responsible For What Users Upload?

Pure Moderation

Each day, people all over the world watch over 5 billion YouTube videos, post over 500 million tweets, and share in excess of 95 million posts on Instagram. With such a huge amount of new content consumed daily, it’s clear that existing arrangements for content moderation are flawed.

KP9 Interactive launches first geolocation-based AR product using IBM Cloud Platform

IBM Business Partners

In 2017, as customers of all types of products and services began to increasingly expect new and innovative customer experiences, Wil McReynolds and April Robinson founded their Ontario, Canada-based company, KP9 Interactive , to help businesses put augmented reality creations directly in the hands of the masses.

Remote Rule #1: People First

Speaker: Kim Shepherd, Author, Keynote Speaker, Entrepreneur, Former CEO

For HR professionals, figuring out how to keep employees engaged, while working independently in a remote setting might seem daunting at first. Kim Shepherd will share how utilizing a clever combination of tried-and-true culture-building strategies.

Jeff Baetz, CTO at IBM shares insights regarding latest digital transformation trends


? ?. The aim of CXO Series of MicroAgility, Inc. has always been to help business executives find solutions and perspectives to their respective industry’s on-going challenges and trends through discussions and talks of industry experts and veterans.


Is it time to rename the hidden job market?

Talent Management Strategy

I’ve seen some hot discussions between recruiters around terminology and data used in the career coaching sector. The one that makes temperatures rise is the phrase “the hidden job market.”

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Sitel buys SYKES. Now a CX juggernaut triumvirate emerges with Teleperformance and Concentrix

Horses for Sources

It’s been a couple of years since we’ve seen any major consolidation in the contact center BPO top ten providers with Concentrix acquiring Convergys , but last week Sitel made it clear that large contact center acquisitions are still in vogue by announcing its intention to buy peer SYKES. .

FAQs Business Owners Need to Know About The 3 Essential Financial Reports


At inDinero, we believe accounting supports business. We partner with our clients, and good partnerships require excellent communication. If a business owner doesn’t understand an accounting term , we don’t use another accounting term to explain it.

4 Ways to Show Appreciation to Outsourced Workers

Outsource Workers

Many companies make the mistake of treating their outsourced workers as an afterthought–tools that are useful for the time being but which are not really part of the core organization. With so many companies increasing their outsourcing, this is a flawed attitude to take.

Robin.io collaborates with IBM’s Hybrid Build Team to expand its data management solution

IBM Business Partners

Robin.io is the leader* in Kubernetes storage and data management solutions. Robin.io’s

How the Candidate Experience Is Your Competitive Advantage

Speaker: Kevin W. Grossman, TAS, HCS | Talent Board and the Candidate Experience (CandE) Awards President

During this informative webinar, Talent Board and the Candidate Experience (CandE) Awards President, Kevin Grossman, will share insights from their candidate experience benchmark research and teach you how the candidate experience is your competitive advantage.

A New Mission Statement: The Same Commitment to Clients and Employees

Transparent BPO

New Language Reflects Who We Are: Who We Aspire to Be By Scott Newman, CEO Culture is important at Transparent BPO. It governs how we conduct ourselves daily. It dictates our commitment to our clients and to our colleagues around the world. A lot of companies talk about their culture.

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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?


For many organizations, in-house customer care feels like the right choice. It keeps you close to your customers and ready to serve them with your exhaustive knowledge of your products or services. But doing it all in-house also comes with its challenges.

Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger

Horses for Sources

The scramble for talent and resources triggered by the virtual environment has thrown the world of global sourcing on its head.

How to Level Up Your AP with OCR for Invoice Processing


Think for a moment about all the time your AP staff spends keying and rekeying invoice data. AP Automation AP Automation Solutions Accounts Payable Automation Invoice Automation Invoice Automation Solution Invoice Processing Automation Invoice Processing Software OCR for Invoice Processing

The 2022 Guide on Becoming An Inclusive HR Practitioner

Speaker: Dr. Akilah Cadet, Founder and CEO of Change Cadet

This webinar was designed by Dr. Akilah Cadet, Founder and CEO of Change Cadet, to educate and empower HR practitioners and recruiters at every level, to become accomplices and hold other colleagues accountable. She will cover tips to work through difficult conversations, steps to apologize, and how to act in the workplace.

AWS Marketplace and the Benefits to Software Sellers and Customers

V-Soft Consulting

There are thousands of software solutions being built every day. Some solve very specific issues, others can be applied universally. However, how can software companies share their new products and services and find their perfect customers?

Tips & Tricks to Success in Portrait Photography Editing

Offshore India Data Entry

For portrait photographers, portrait photo editing is the main part of their workflow. Shooting out a picture takes only seconds, while the editing part of it takes a lot of time. Shooting and editing have a relation to each other.

Managing Great Expectations

Transparent BPO

Clients aren’t from Mars and Customer Care Providers Don’t Have to be From Venus By Scott Newman, CEO, Transparent BPO & Tom Silzell, Managing Partner, CX PartnerSourcre Good relationships just don’t happen. They don’t happen in life and they certainly don’t happen in business either.

Choosing Machine Translation: The Trade-Off Triangle


Language service and e-discovery decision making is governed by a trade-off triangle of three basic business constraints: 1) quality, 2) speed, and 3) cost. Are you looking for a low-cost solution? A fast turnaround? The highest possible quality? Well, choose two.

How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

In this session, Jeanette Leeds, Talent Acquisition Expert, Business Leader, and Tech Entrepreneur will teach you about the latest talent acquisition solutions to support your gender-diversity hiring journey.

Business Intelligence: What does it mean? And why do you need it?


Businesses are always looking to implement best practices, which give them a leg up over competition.

How to Choose the Best Invoice Processing Software


The business case for invoice processing software is proven and compelling. But choosing the wrong invoice processing software can undermine an otherwise solid business case.

Seamless Workflow Automation With Microsoft Power Automate

V-Soft Consulting

Are you looking for cloud-based automation to succeed in digital transformation? Automation Microsoft Power Automate

How Web Data Research Helps in Business Conversion

Offshore India Data Entry

Web data research is the process of data collection, processing and analyzing web data. Only by thoroughly understanding the data given by the customers can a business efficiently utilize it.

Managing Global Teams - A Call For New Technologies

Speaker: Stefani Stanislawski,Tedx Speaker, Entrepreneur, and Product Development Expert

Join Stefanie Stanislawski, Entrepreneur, Software Product Manager, and product development expert, as she shares technologies and processes that could help HR heroes thrive in the new working environment.

Unlocking the potential and removing barriers of adopting AI for business

IBM Business Partners

Palantir builds software for data-driven operations and decision making. Their products often serve as the connective tissue between a company’s data, analytics capabilities and operational execution.

Flat Customer Care Budget? Outsourcing May Be the Answer


As we slowly emerge into recovery, the post-pandemic world looks very different and we’re seeing it with new eyes. Our social lives have shifted, our work environments have changed, and how we spend our money is also quite different.

Unosquare Hailed as Clutch Top 100 Firm for Sustained Growth


At Unosquare, we believe that hiring a great team helps make it or break it for your project. Located in Lake Oswego, Oregon, we are a world-class staff augmentation partner ready to help you towards success. Unosquare Information Technology Staff Augmentation nearshore

Pot of Gold: Be Smart (Not Lucky) With Outsourcing Business Processes


Outsourcing has been the way to grow a startup or small business, but that’s changing. According to Global Industry Analysts, Inc. business process outsourcing (BPO) is ubiquitous with “doing business.” However, the BPO industry shrank by 28.7% in 2020.

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Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

Join Ben Eubanks, Speaker, Author, Researcher, and HR Analyst as he shares examples, stories, and data to help illuminate the path in one of the most challenging and complex hiring environments that talent leaders have ever seen.

Add OCR to Your RPA Application to Transform Document Processing and Data Entry

V-Soft Consulting

Enterprises work with tons of different types of documents from invoices to resumes, and beyond. These documents may contain structured or unstructured data. Additionally, many of these documents may be physical paper copies, especially in traditional environments.

Could Puerto Rico Become the Next Big Tech Haven?

Future of Digital Sourcing Nearshoring

Could Puerto Rico Become the Next Big Tech Haven? Related news: Are You Getting the Most Out of Your Nearshore Digital Transformation Partner? During the 2006 economic downturn in Puerto Rico, many jobs were lost and people left the island.

Offshoring Accounting Functions and How to Make it Work

AS White Global

Offshoring has evolved from a niche practice to a dominant business strategy employed by businesses of all sizes and industries.

How to Improve Company Culture for Remote Workforce in Real Estate

Outsource Workers

While not exactly a new concept in the real estate industry, working remotely is becoming more common. The lack of face-to-face interaction between colleagues can lead to concerns about an eroding company culture, but that need not be the case.

A Location-Agnostic Approach to Attracting and Retaining Talent

Speaker: Jacky Cohen, Chief People Officer at Topia

Join Jacky Cohen, Chief People Officer at Topia, as she shares insights and information about the importance of having a location-agnostic approach to recruiting. She will also explore the compliance challenges to recruiting and the benefits of expanding your candidate pipeline.