April, 2025

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Tariffs and global trade: The economic impact on business

McKinsey & Company

The recent wave of tariffs and other trade controls has created radical uncertainty for businesses. Heres how decision-makers can best position their companies to thrive in the evolving landscape.

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Scaling Smart: The Philippines as a Strategic Services Hub

Everest Group

Register on LinkedIn In an engaging LinkedIn Live on June 4, Everest Group experts Anish Agarwal, Vice President, and Rohitashwa Aggarwal, Partner, will explore how global organizations are reimagining delivery and talent models amid rising cost pressures, talent shortages, and accelerating technology shifts such as AI and automation. As businesses seek to balance operational resilience, cost efficiency, and workforce expectations, the Philippines continues to play a critical role as a global se

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professionals

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Convert Global Contractors to Full-Time Employees with EOR

Global Expansion

As businesses expand across borders, hiring global contractors has become a popular way to manage projects without creating in-house or local entities. However, when teams grow internationally, leaders often face the pivotal question of whether contractors should be converted to full-time employees and whether it will benefit the company.

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Building resilience for global leadership: The path forward for India’s chemicals industry

McKinsey & Company

An outperformer despite global uncertainties and change, Indias chemicals industry could rise above headwinds and sustain performance by pursuing resilience and growth.

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How High-Growth Teams Are Building Better With Nearshore Talent

Speaker: Ron Fish, Global Talent Acquisition Executive

As companies rethink global recruiting strategies, nearshore staffing is emerging as a smarter, more strategic alternative to traditional offshoring models. Join this new webinar with industry leader Ron Fish to learn how nearshore models help organizations scale faster, operate more flexibly, and build globally aligned teams—without the common pitfalls and misalignment of offshoring strategies!

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Redial BPO: A Proud Contributor to Impact Sourcing Magazine

Redial

In the ever-evolving landscape of Business Process Outsourcing (BPO) , visibility and credibility are paramount. Redial BPO is thrilled to announce our recent feature in the prestigious Impact Sourcing Magazine. Table of Contents of Redial BPO as Impact Sourcing Contributor The Significance of Being Featured in Impact Sourcing Magazine Showcasing Our Leadership and Strength in the BPO Industry The Value of Collaboration and Community in Impact Sourcing Frequently Asked Questions What is Impact S

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Who Believes In Angels?

The Global Small Business Blog

Who Believes In Angels? Stories From The Edge Of Creation featuring Elton John, Brandi Carlile, Bernie Taupin and Andrew Watt is a candid, 30-min film series capturing thousands of hours of raw footage and ultimately documenting the album's entire creation. Offering fans an unprecedented, searingly honest insight into the emotionally turbulent creative process - breakdowns, breakthroughs, tears, torn up lyric sheets and all.

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Banking, Financial Services, and Insurance (BFSI) IT Services Specialists PEAK Matrix® Assessment 

Everest Group

The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, BFSI enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise, tailored solutions, and agile, collaborative delivery models and are emerging as viable challengers to traditional, large-scale providers.

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Android Development Codelab: Mastering Advanced Concepts

Perficient Digital Transformation

This guide will walk you through building a small application step-by-step, focusing on integrating several powerful tools and concepts essential for modern Android development. What We’ll Cover: Jetpack Compose: Building the UI declaratively. NoSQL Database (Firestore): Storing and retrieving data in the cloud. WorkManager: Running reliable background tasks.

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The cost of compute: A $7 trillion dollar race to scale data centers

McKinsey & Company

AI is fueling high demand for compute power, spurring companies to invest billions of dollars in infrastructure. But with future demand uncertain, investors will need to make calculated decisions.

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Celebrating Children’s Day at Redial BPO: A Joyful Blend of Family, Fun, and Team Spirit

Redial

At Redial BPO , we believe that happiness at work starts with strong, happy families and what better way to show it than with a full-on celebration for our little ones? This years Childrens Day at Redial BPO was an absolute blast across our centers in Tijuana and Mexicali , bringing smiles, laughter, and unforgettable memories for our collaborators and their children.

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The AI Productivity Shift: Whats Working & Whats Next

85% of teams are using AI, but only 27% report clear productivity gains. Why? Because most are still stuck in surface-level adoption. In this expert panel, top voices in workplace strategy and remote innovation—Dr. Gleb Tsipursky, Phil Kirschner, Nadia Harris, and Eryn Peters—reveal how leading teams are cutting digital noise, training AI to fit their workflows, and building cultures that embrace change.

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Costco Rocks and For a Good Reason

The Global Small Business Blog

iStock/jetcityimage With all the recent news about tariffs, members can't help but wonder if they will see prices at Costco go up. At the company's second-quarter earnings call in March, CEO Ron Vachris spoke to reassure investors and customers at the same time, even as he acknowledged that it's difficult to predict the impact of tariffs. "Our team remains agile and our goal will be to minimize the impact of related cost increases to our members," he said, adding that only around one-third of Co

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The Hackett Group: 89% of Executives Fast-Tracking Gen AI to Drive Enterprise Performance

The Hackett Group

New report reveals 5X growth in Gen AI initiatives and key strategies for scaling impact MIAMI April 7, 2025 The Hackett Group , Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, today released findings from its 2025 Key Issues Study, revealing that 89% of executives are accelerating Gen AI initiatives up from just 16% last year.

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Managing Change in the Era of AI Disruption: How to Lead, Adapt, and Thrive | Blog

Everest Group

Artificial intelligence ( AI) is rewriting the rules of business, transforming workflows, redefining job roles, and reshaping entire industries. But heres the catch: without the right change management strategy, AI adoption can create chaos instead of competitive advantage. So, how can enterprises turn disruption into opportunity? Read on to explore the key strategies for navigating AI-driven change with confidence and clarity.

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Migrating from Eloqua to Salesforce Marketing Cloud: A Step-by-Step Guide

Perficient Digital Transformation

Migrating from Eloqua to Salesforce Marketing Cloud: A Step-by-Step Guide Transitioning from Oracle Eloqua to Salesforce Marketing Cloud (SFMC) is a significant move that can unlock new capabilities, improve personalization, and better align your marketing stack with your broader Salesforce ecosystem. However, its not just a matter of copying and pasting your assets over a successful migration requires thoughtful planning, collaboration, and execution.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Beyond automation: How gen AI is reshaping supply chains

McKinsey & Company

Gen AI is set to boost efficiency, decision-making, and performance in supply chainsbut its not a magic bullet. Companies will have to double down on tech and talent to unlock its full potential.

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Redial BPO Present in Reuters CSX West 2025

Redial

Redial BPO is excited to announce our participation in the upcoming Reuters CSX West event ! As a leading provider of Business Process Outsourcing (BPO) solutions, we are committed to enhancing customer experiences through innovative strategies and technologies. This year, we will be joining industry leaders and professionals in San Diego to discuss the future of customer service and the pivotal role of artificial intelligence (AI) in shaping customer interactions.

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The Decline of the Expert?

The Global Small Business Blog

iStock/Makhbubakhon Ismatova Want to understand a medical diagnosis, learn how to export , challenge a legal contract, or make sense of an economic forecast? Traditionally, your only option was to trust a trained professional. But now, AI tools like ChatGPT, Claude, and others are changing the gameoffering clear, confident, and accessible answers to complex questions.

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The Hackett Group: Supply Chain AI Adoption Rising Amid Economic Pressures

The Hackett Group

New report shows 50% of leaderstesting Gen AI tobuild resilient, agile supply chainsas urgency grows MIAMI April 4, 2025 The Hackett Group , Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) strategic consultancy and executive advisory firm, released findings from its 2025 Key Issues Study, revealing how AI is poised to reshape supply chains.

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Is Your Background Screening Policy Built For 2025? What HR Leaders Need To Know Now

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation, and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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Customer Data Platform (CDP) Products PEAK Matrix® Assessment

Everest Group

As businesses adapt to an increasingly complex data ecosystem, Customer Data Platforms (CDPs) continue to expand beyond simple data aggregation. Stricter data privacy regulations, third-party cookies decline, and the growing demand for personalized customer experiences are driving enterprises to adopt CDPs as a core component of their MarTech stack.

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Boosting CX and agent productivity with Microsoft Copilot

Capgemini

Boosting CX and agent productivity with Microsoft Copilot Vinay Patel 26 June 2024 Facebook Twitter Linkedin With the accelerating embrace of Artificial Intelligence, financial services have a once-in-a-generation opportunity to re-imagine customer experiences. This includes hyper-personalizing contact center interactions to engage with customers in new ways.

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Restricted: How export controls are reshaping markets

McKinsey & Company

The growing number of export restrictions is disrupting companies market strategies and tangling their supply chains. Heres how CEOs can navigate the shifting landscape of global trade.

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Promises Made Simple: Understanding Async/Await in JavaScript

Perficient Digital Transformation

JavaScript is single-threaded. That means it runs one task at a time, on one core. But then how does it handle things like API calls, file reads, or user interactions without freezing up? Thats where Promises and async/await come into play. They help us handle asynchronous operations without blocking the main thread. Lets break down these concepts in the simplest way possible so whether you’re a beginner or a seasoned dev, it just clicks.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Exceptional Work of John Yunker – Deglobalization & AI: The Calm Before the Storm

The Global Small Business Blog

2015 Laurel J. Delaney. All rights reserved. As John Yunker says, "While reviewing websites for the 2025 Web Globalization Report Card I was struck by two things: Deglobalization has had a visible (and negative) impact on global websites AI is also having an impact, though you have to look closely to see it Combined, I believe we are in the midst of the calm before the storm.

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How a Mexico Shelter Company Sets U.S. Manufacturers Up for Success

Ivemsa

U.S. manufacturers have the unique benefit of working with Mexico shelter companies to create a seamless transition when launching production in Mexico for the first time. Though there are always initial questions to evaluate the best business route, recent tariff talk has led to more questions regarding compliance. Manufacturers are particularly interested in whether their products will be deemed USMCA compliant.

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Pharmacovigilance (PV) Operations PEAK Matrix® Assessment

Everest Group

Pharmacovigilance (PV) has evolved into a strategic imperative, driven by intensified regulatory scrutiny and an increasing focus on patient safety. Pharmaceutical companies now face a rapidly evolving landscape characterized by rising adverse event volumes, fragmented real-world data sources, and increasingly complex global regulatory frameworks. Regional variations in drug safety reporting requirements further compound compliance challenges across diverse markets.

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What We Learned at Hannover Messe 2025: EU Policy, AI, and COâ‚‚ Reporting for Industrial and Energy Firms

Wirtek

H annover Messe 2025 welcomed over 127,000 participants from 150+ countries, confirming its role as the worlds leading industrial technology trade fair. This years spotlight: Net-zero legislation, AI-driven automation, and real-time CO monitoring. Wirteks team attended key EU Commission talks and spoke directly with industry innovators. Heres what we learnedand how it can drive real-world change for energy and IoT companies.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Ten physical realities the energy transition must tackle

McKinsey & Company

The energy transition would be a physical transformation on a massive scale. Here are ten realities that must be confronted for it to succeed.

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Intugo - Untitled Article

Intugo

Nearshoring for Skilled Team Growth In this video, we dive into how Mexico has become a top destination for foreign companies looking to build skilled teams. Featuring industry experts in recruitment and talent expansion, this episode provides valuable insights into why Mexico is emerging as a key player in the global economy. The post appeared first on Intugo - Nearshore Staffing Solutions for Cost-Effective Business Growth.

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Winter Hibernation is Over

The Global Small Business Blog

2025 Laurel J. Delaney. All rights reserved. "Winter hibernation is over let's catch up!

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How are leading telecoms providers bringing over-the-top customer experience and service to the next generation of consumers?

Capgemini

How are leading telecoms providers bringing over-the-top customer experience and service to the next generation of consumers? Amar Misra Aug 25, 2023 In todays rapidly changing markets, Communication Service Providers (CSPs) are facing unprecedented challenges. Some of the most pressing challenges include evolving customer preferences and increased demand for service personalization, operational efficiency issues, complex and multivariate charging and cost models, stiff competition from peers, a

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Enterprise Knowledge Assistance Powered by AI for Smarter Decision Making

The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.