The Global Small Business Blog

APRIL 21, 2023

©iStock/uzenzen Doesn't take much data to understand what's happening with women interested in entrepreneurship. Visit Women Entrepreneurs Grow Global® to witness first hand the power of women taking on the world with their businesses. And in the United States, according to The World Economic Forum , many women are fueling the uptick in global entrepreneurship, creating around half of all new businesses in 2022.

Flexibility 213

Flexibility 213

Horses for Sources

APRIL 8, 2023

Every couple of years, we’re due a large-scale call center acquisition play, and the latest is Concentrix’s announcement to acquire Webhelp. With combined revenues of $8.3bn, Concentrix is now nipping at the heels of Teleperformance for position as the largest contact center business globally. Yes, it’s time for even more big traditional analog call center – and lots of it!

Call Center 98

Call Center Nearshoring Payroll BPO 98

Forrester Digital Transformation

APRIL 20, 2023

The de facto cloud strategy is hybrid. This term encapsulates pretty much every flavor of cloud strategy today and does little to give you the specifics. Whether you’re bursting from private cloud to public (you’re not) or managing two separate siloes of applications on different platforms – the term fits.

Management 245

Management 245

McKinsey and Company

APRIL 12, 2023

Experts behind the rules of value-creating growth discuss how leaders can apply these insights to their growth strategies.

Finance 128

Finance 128

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Velocity Global

APRIL 7, 2023

The Kingdom of Saudi Arabia (KSA) is a favorable location for foreign talent to live and work. Workers in Saudi Arabia benefit from tax-free income, relatively simple visa rules, affordable living costs, an English-speaking business community, low crime rates, and rich culture. In fact, of the roughly 14 million employed individuals in the KSA, 73% are foreign nationals.

Global Hiring 98

Global Hiring Payroll Government Regulations 98

Perficient Digital Transformation

APRIL 28, 2023

Listen up, content strategists! Want to learn about the latest digital transformation trends? Tune in to the new episode of What If? So What? as Jim and Kim answer submitted listener questions. You don’t want to miss it! We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Send your suggestions to podcast@perficient.com.

Research 124

Research Marketing Management 124

Horses for Sources

APRIL 15, 2023

Recent headlines such as those in the WSJ (The Metaverse is Quickly Turning Into the Meh-taverse ), and similar in the FT , remind us of such classics as ‘Internet may be just a passing fad as millions give up on it’ from the year 2000 edition of the UK’s treasure trove of fact, The Daily Mail. Such black-and-white premature pronouncements are typical of headline hunters.

Right-Sizing 127

Right-Sizing Sourcing Service Collaborations 127

Forrester Digital Transformation

APRIL 19, 2023

“Follow the yellow brick road!” Silly Dorothy. She had it so easy. Dorothy had a magical guide that popped up when she needed help the most. For many executives getting started with forming a data team and insights strategy, the road forward is not so clear.

Information Technology 246

Information Technology Government 246

McKinsey and Company

APRIL 12, 2023

As global risks increase and economic uncertainty persists, the risk functions within the financial services industry must continue to evolve talent to ensure organizational resiliency.

Efficiency 137

Efficiency Service Risk Management Risk Management 137

IBM Services

APRIL 18, 2023

ISO 20022 is a global standard for financial messaging that aims to standardize electronic data interchange between financial institutions. It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. The International Organization for Standardization (ISO) developed the standard, which is being adopted by countries and financial institutions worldwide.

Analytics 110

Analytics Efficiency Banking Risk Management 110

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

APRIL 10, 2023

The psychology of innovation is like any other area of life where our brains and emotions simply get in the way of our progress. Even when we are aware of the pitfalls, they are unavoidable. Our brains are wired to fall into these traps. I recently wrote a blog post about harmful innovation myths , and now I want to dive into the psychology around innovation.

Management 116

Management Accounting Research 116

The Global Small Business Blog

APRIL 18, 2023

©iStock/Stephen Barnes I [Laurel Delaney] talked about child labor laws and compliance in a January, 2023 wegginar® for Women Entrepreneurs Grow Global®, which you can find here. Now, according to Sandler, Travis and Rosenberg, P.A., U.S. Customs and Border Protection is being urged to take specific actions to ensure that its forced labor enforcement efforts don’t result in supply chain disruptions.

246

246

SEBPO

APRIL 27, 2023

BLOG Four Ways to Recover From Missed Revenue Targets Total 0 0 0 0 April 27, 2023 Generating revenue is a top priority for your business. Despite your best efforts, your revenue targets can sometimes feel out of reach. Whether it’s due to market conditions, unexpected expenses, or a dip in sales, falling short of your revenue goals can be a low blow; not just to your bottom line, but also to overall morale.

Outsourcing 98

Outsourcing Out-Tasking Global Outsourcing Sales 98

Forrester Digital Transformation

APRIL 18, 2023

Who doesn’t love a success story? Every year at Forrester’s B2B Summit North America, our sales research team presents new and exciting research, topped off with a captivating B2B Program Of The Year Award presented in a fireside chat with a Forrester analyst.

Sales 246

Sales Research 246

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

McKinsey and Company

APRIL 7, 2023

For today’s fragmented Internet of Things (IoT) to reach its potential as a fully interconnected ecosystem, the answer may lie in the convergence of cybersecurity and the IoT.

Cybersecurity 136

Cybersecurity 136

UnaTerra

APRIL 24, 2023

European employment law works differently from other parts of the world. This is especially true for businesses headquartered or operating in the USA. So, if you are looking to grow or establish your business in Europe there are specific things you’ll need to be aware of! So, let’s examine HR and payroll in the European […] The post An Overview of European Employment Law appeared first on Unaterra.

Payroll 98

Payroll 98

Perficient Digital Transformation

APRIL 10, 2023

BattleBots is the most popular robot fighting competition in the world, and Perficient’s partnership with RioBotz and their BattleBots competitor, Minotaur, allows us to interact with STEM enthusiasts on a global scale. The seventh season of BattleBots premiered in January , and Minotaur entered the ring on a mission for redemption and revenge. Minotaur has defeated the competition with ferocity, going three for three for total knockouts this season.

Collaborations 116

Collaborations 116

The Global Small Business Blog

APRIL 10, 2023

©iStock/Ilya Lukichev What's affecting me, my clients, my colleagues and other global small business owners: Will humans ever understand AI ? Small businesses are using tech to go global. The AI hordes are coming. Quote of the week: “The key to artificial intelligence has always been the representation." – Jeff Hawkins Eight essentials for a successful global rebrand.

E-Commerce 238

E-Commerce Marketing 238

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Airswift

APRIL 24, 2023

Source: goodluz/Shutterstock Solar energy is one of the fastest growing sectors in the United States, with businesses and homeowners investing in resources that reduce emissions and save money on electricity bills. According to the Energy Information Administration (EIA), the electricity generated from renewable sources — wind, hydro, solar, geothermal and biomass — surpassed coal for the first time ever in the US last year, confirming the country is moving toward a clean future.

Administrative 98

Administrative Sourcing Jobbing 98

Forrester Digital Transformation

APRIL 11, 2023

It’s hard to avoid the hype that ChatGPT and similar generative AI tools will change everything — including customer experience (CX). But scratch the surface of the click bait headlines about AI and CX and you’ll find that writers have conflated CX with customer service or marketing.

Customer Service 245

Customer Service Service Marketing 245

McKinsey and Company

APRIL 26, 2023

Generative AI is giving rise to an entire ecosystem, from hardware providers to application builders, that will help bring its potential for business to fruition.

140

140

comeMakeit

APRIL 25, 2023

Metaverse was one of the fast-developing technologies until AI took over. It was expected to disrupt several domains including education and training, insurance, health-tech, fin-tech, prop-tech, etc. Many predicted that with work going remote due to the pandemic, virtual meetings in the Metaverse will become a norm. Some predicted that VR Electronic goods are the next cell phones.

Insurance 98

Insurance Retail Engineering Software 98

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Perficient Digital Transformation

APRIL 13, 2023

The Future of Preventative Maintenance Is Waiting Imagine a world where you’d be alerted that your car or HVAC unit was about to break down before it does. For oil and gas companies, that possibility is already a reality for their equipment, and it can be found in cutting-edge digital solutions that manage equipment performance data and analyze it in real time.

Cybersecurity 115

Cybersecurity Efficiency Management Marketing 115

The Global Small Business Blog

APRIL 6, 2023

©iStock/Amorn Sarıyan Zimbabwe businesswomen have been urged to venture into the export market and take advantage of the opportunities provided by the African Continental Free Trade Area (ACFTA), which has a market of more than 1.2 billion people. This is to boost the country's exports. The program was designed to empower women entrepreneurs with personalized business mentorship, professional knowledge and skills as well as tools and networks to transform their existing enterprises into successf

Design 236

Design Marketing 236

SEBPO

APRIL 18, 2023

IAOP Names SEBPO to The Global Outsourcing 100® List for the Ninth Year in a Row NEWS April 18, 2023 IAOP Names SEBPO to The Global Outsourcing 100® List for the Ninth Year in a Row Marlton, NJ – SEBPO, a leading global outsourcing partner, is named to The 2023 Global Outsourcing 100® (GO100) list by the International Association of Outsourcing Professionals® (IAOP) in the Rising Star category.

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Business Process Outsourcing 98

Forrester Digital Transformation

APRIL 18, 2023

It’s not proven that Winston Churchill said “Never let a crisis go to waste.” But whoever said it, they could have been talking about chatbot deployments. Our world is littered with unloved chatbots, useless offerings that deliver horrible experiences and are used by no one. Typically, this is the result of trying to boil the ocean, overthink things, and attempt to create the perfect chatbot right out of the gate.

Customer Service 244

Customer Service Design Service 244

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

Sourcing

McKinsey and Company

APRIL 10, 2023

Preparing for the CEO role can be a challenge and a reward. These eight lessons drawn from more than 300 McKinsey Leadership Forum participants and the CEOs who advise them will benefit any top executive or aspiring CEO.

Finance 132

Finance 132

Velocity Global

APRIL 28, 2023

International companies reap a wide range of benefits by expanding globally, such as accessing new revenue streams and a broader talent pool. However, conducting business across borders has several logistical challenges and compliance risks. Companies must administer global payroll, benefits, and ongoing HR support for their distributed workforce while complying with employment and tax laws across multiple regions.

Payroll 97

Payroll Regulations Marketing Reduced Costs 97

Perficient Digital Transformation

APRIL 12, 2023

Attention Chief Digital Officers, you are acutely aware of the challenges posed by the rapidly evolving landscape of cloud and digital technologies on the Software Development Life Cycle (SDLC). According to Gartner, 90% of organizations have already adopted cloud infrastructure, and 70% have embraced multi-cloud strategies. This transition has resulted in more software releases, imposing immense pressure on development teams to create high-quality solutions that match end users’ expectations.

Software 115

Software Efficiency Regulations Analytics 115

The Global Small Business Blog

APRIL 12, 2023

©iStock/Andrea Migliarini Small businesses and solopreneurs have access to tools that enable them to “punch above their weight” like never before. We are in an era of massive growth in creation tools and services—not to mention a booming distribution ecosystem. The creator economy has increased by 119% since 2020, with creators making up 23% of people worldwide.

Service 231

Service 231

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting