June, 2011

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Survey Says: IT-BPO Thrived Despite Global Crisis

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Manila, Philippines – The information technology – business process outsourcing (IT-BPO) industry continues to thrive despite the challenges posed by the global economic crisis in 2009, Bangko Sentral ng Pilipinas (BSP) said. . IT-BPO industry generated total revenue of $8.3 billion in 2009 which is 30.6% higher than the 2008 revenue that amounted only to $6.3 billion.

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Philippines BPO Sector Eyes New Markets for Expansion

SourceFit

Manila, Philippines – The local Business Process Outsourcing (BPO) sector is pushing to enter new markets with the aim of reaching untapped customers in United States and potential clients in Asia and the United Kingdom. Maulik Parekh, President of PLDT BPO firm SPi Technologies said that for the last 10 years more than 80% of BPO revenues and other outsourced services came from United States. “Now we have to look at where else to get the revenue.

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