Wed.Feb 03, 2021

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Are You Getting the Most Out of Your Nearshore Digital Transformation Partner?

Future of Digital Sourcing Nearshoring

Eight Strategies for Choosing the Right One for Your Company. Related news: There’s Plenty of Room at the Table for Nearshore and H-1B Visa Holders Given the supply chain disruption, business shut-downs and economic uncertainty caused by COVID-19, it’s never been clearer — doing business closer to your own shores is coming back into vogue.

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RPA Leaders See Employee Participation Essential for Automation Success

Automation Anywhere

Executive enterprise technology decision-makers were recently asked about their Robotic Process Automation (RPA) deployment, including the return on their RPA investment (ROI). While the average ROI was 250%, some companies achieved more than 375%. One of the things those top performers share in common is the belief that active employee participation is essential to scale automation.

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Myths About Healthcare BPO

Magellan Solutions

There are a lot of myths surrounding healthcare BPO. The Global Healthcare Market is expanding fast. And healthcare companies are now clamoring to get a healthcare BPO partner. Especially during this time of the year, customer demand is higher than ever. And businesses are looking for ways to save money. That is why healthcare BPO is a viable solution.

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Why Content Moderation Services Is Important To Your Business?

Magellan Solutions

Content Moderation Services is an Essential Part of Your Business. What is Social Media Content Moderation ? Content moderation services changed how people process and digest information. Especially on social media content moderation. This practice became the go-to services for a brand’s presentation. Whether for leisure and business. . Social media creates an environment.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Call Center Philippines: A Quick Guide for Companies Planning to Outsource

Magellan Solutions

Call Center Philippines: A Quick Guide for Companies Outsourcing. The Philippines is the Call Center Capital of the World. The country has become a leading offshore destination for different services. Being the hotspot for companies outsourcing means having a high number of clients. There are over 800 companies outsourcing in the Philippines. The Philippines BPO industry commends for its quality service at an affordable price.

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Taking a Look into The Philippine Call Center Companies

Magellan Solutions

Outsourcing to the top BPO companies in the Philippines 2020. There are more than forty BPO companies that have already built a name in the field. Entry to these is well-sought by a lot of people looking for jobs. According to the State of Global Customer Service Report by Microsoft, 61% of consumers have stopped transacting with a business after experiencing poor customer service.