Call Center Outsourcing: What are the Hidden Costs and Commitments?
Simplr
AUGUST 20, 2021
At a certain point in a business’s growth, outsourcing becomes a necessity. With the demands of the “NOW Customer” higher than ever, customer service is at the forefront of every business model. The economic benefits of high-quality customer experiences include an increase in revenue , longer customer lifetime value, and a better chance of outperforming the competition.
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