Thu.Jun 02, 2022

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Data Into Dollars: Can You Turn Your Data Into Revenue?

Forrester Digital Transformation

Every organization desires a positive return on its investments in data. Forrester data shows that advanced insights-driven businesses (IDBs) are 8.5 times more likely than beginners to report at least 20% revenue growth in 2021. It pays off to become an insights-driven business. Vendors and the media trumpet the success stories of companies that build […].

Analytics 246
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Oh Everything Is Messed Up Right Now: War, China Covid Curbs, Shootings, Global Supply Chain Woes, Inflation and Rising Interest Rates

The Global Small Business Blog

©iStock/natrot Manufacturing growth slowed last month in economies as diverse as France, Japan to Malaysia, business surveys showed recently, illustrating the challenge policymakers face in trying to combat inflation and a whole heck of a lot of other things while not stifling anaemic economic activity. Global growth in factory activity slowed in May as China's strict coronavirus curbs and Russia's invasion of Ukraine disrupted supply chains and dampened demand, adding to woes for businesses alr

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B2B Companies Take Action, To A Point, In Response To The War In Ukraine

Forrester Digital Transformation

On February 28, 2022, BP withdrew from a $25 billion investment in the Russian oil company Rosneft. This decision was an abrupt U-turn from a mere two weeks earlier, when the CEO of BP, Bernard Looney, confidently stated that the company would “continue the business of business” in the country, even as Russian troops massed […].

Research 246
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Failure is not an option: Increasing the chances of achieving net zero

McKinsey and Company

Countries and companies globally are taking action to pursue net-zero emissions, but their plans could easily be derailed by myriad factors. Here are some considerations for helping to keep them on track.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hear Ye, Hear Ye … Get Your New AIOps Reports Here!

Forrester Digital Transformation

It’s been a long time coming, at least in mind anyway, but I’ve finally got some great news to announce. We have just published four AIOps-related reports that I’m really excited for you all to finally read and provide feedback on. Read on below to get a synopsis of the three reports. The fourth report […].

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From BRO to Know- An Adobe Marketo Cinderella Story

Perficient Digital Transformation

This past week Garett Meznarich, Marketo practice director at Perficient, got to sit down and hear from Brandon Ratliff, digital marketing operations leader at Qualcomm and Kalie Nitzsche, Marketo sales manager at Adobe, as they discussed lessons learned throughout their digital experience build-out with Adobe Marketo. Post webinar we were able to further digest some of the major takeaways.

Marketing 115

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Navigating inflation in retail: Six actions for retailers

McKinsey and Company

Retailers are facing the possibility of persistent inflation—but they can meet that challenge in ways that streamline operations, retain customers, and drive profitable growth.

Retail 111
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Perspective Is Key To Understanding AIOps

Forrester Digital Transformation

When I joined Forrester last fall, I was immediately asked, by both vendors and clients, “So how are you defining AIOps?” I was caught off guard and a bit surprised at how little guidance existed, especially from a practitioner perspective available in the industry. The prior AIOps NowTech and Forrester Wave™ evaluation were nearly 12 […].

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Houston as the epicenter of a global clean-hydrogen hub

McKinsey and Company

Clean hydrogen is emerging as a viable way to reach net zero. In the United States, clean-hydrogen efforts in Houston, Texas, could serve as a template for other regions.

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4 Transition Management Questions to Ask Your BPM Partner

Provana

Due to the current talent crunch, small-to-medium size agencies are more readily turning to the idea of outsourcing to augment their staffing capacity. However, modern firms are looking for solutions beyond their predecessor’s ideas on outsourcing. Agencies are now preferring Business Process Management (BPM) over the conventional Business Process Outsourcing (BPO) model, due to its sophistication and end-to-end operations management capability.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Author Talks: A new way to think about management

McKinsey and Company

Predicting the future is impossible, but traditional business models try anyway. Roger Martin says management leaders need to revisit the whiteboard.

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The Low-Code Movement Will Spur Process Intelligence

Automation Anywhere

This article was originally printed on the FortressIQ website and includes updates to reflect the company’s change in status. FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Annual market growth is predicted to exceed 25%, growing from $13B in 2020 to $65B in 2027, according to research from Brandessence Market Research.

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Custom Software Development: Why WebCreek is the Right Choice

WebCreek

Rate this post. Custom Software Development has given companies in competitive markets a way to compete and stand out. To stand out from the competition, you need something your competitors don’t. An edge that will separate your company from the others, and WebCreek’s custom software development made specifically for your business can give you that edge.

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Buyers of Telecom Expense Management: Confronting a Post-Pandemic World

Intelligent Sourcing

In the wake of the global pandemic, the world of hybrid work is spawning an array of new challenges for enterprises. Large global multinationals are wrestling with a daunting set of concerns when it comes to their telecom services, for which they might spend anywhere from $20–$300 million annually. Many of those multinationals also now […]. The post Buyers of Telecom Expense Management: Confronting a Post-Pandemic World appeared first on Intelligent Sourcing.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Advantages of Using a Global Tech Company

WebCreek

Rate this post. When we talk about a Global Tech Company, we usually talk about how good being global is for the company itself. Or we talk about the benefits of being global for the employees. But there is rarely any mention of these advantages for customers. What is a Global Tech Company? A Global Company is one that invests in various countries all over the world by having subsidiaries or centers in different countries.

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Why you need to have a global expansion strategy

Airswift

Should your business consider global expansion? Yes. Global expansion has the potential to raise your business to new heights. It opens up your business up to international markets, global talent, and most importantly, opportunities for growth.

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Great Week in Our Manila Office

AS White Global

Note: This news is written by Joe Fussell – Founder & CEO at ASW. This week was my first visit with our Manila team in two years and I had the best time! Each day I had the opportunity to have breakfast and lunch with 12 of our amazing team leaders. I managed to meet over 80 of our talented leaders, some whom I already knew and some who have joined us in the last two years.

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Process Excellence Unlocked: The Business Case for Process Mining | Webinar

Everest Group

Everest Group’s Amardeep Modi will outline how to think about and build the business case for process mining in this upcoming webinar. Attendees will learn why every business, in every industry, should have process mining on their transformation agenda including – drivers for process mining adoption, applications of process mining, high potential use cases, and business scenario-driven cost-benefit analysis.

Service 52
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Huong Luu Ngan: Exploring New Opportunities to Learn and Share

AS White Global

From London to Vietnam, Huong’s spirit of exploration has guided her not only in her travels but also in her career journey. Huong’s contribution to the team as a Talent Acquisition Specialist has earned her recognition as one of ASW Global’s Culture Champs in 2021. She shares what she learns: a true mark of what a team player should be in the ASW family. 1.

Finance 52
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5 stand-out articles in 5 minutes: Industry favorites from May 2022

Hyland

Love enterprise tech but low on browsing time? Here are five interesting pieces from around the world, distilled and delivered for your busy schedule. 1. Transforming the tech workforce. What you need to know: Organizational resilience is table stakes these days, and Tim Hood , Hyland’s VP of EMEA and APAC, details for Enterprise Talk how many businesses are turning to hyperautomation to build that resilience and, in some cases, overcome the ongoing hiring crisis.

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MSP EXPO 2022 Trade Show Florida

Premier BPO

MSP EXPO 22 – All Experts Under One Banner. Cloud-enabled infrastructure has become a necessity post-pandemic, giving rise to Managed IT Services , particularly to support a hybrid workforce. Companies are refocusing their IT budgets to support more agile systems, emphasizing cybersecurity and tech expertise. Bringing the same to light is the MSP Expo just around the corner, to be hosted in Fort Lauderdale, Florida, this June 21 st – 24 th.

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Ramping Up InfoSec During Data Privacy Awareness Month

OpenAccess BPO

Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways of handling data. The company designated May 2022 as its first annual Data Privacy Awareness Month, aligning it with the Philippines’ National Privacy Commission’s Privacy […].

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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What Is a Marketing Funnel and How Does It Work?

SPD Load

Once your initial awaA marketing funnel encompasses the different stages of a customer’s journey with you. It starts with the initial stages.

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How to Make the Best Decisions for Your Company and Measure What Matters

Intelligent Management Inc.

In the previous post we looked at interdependencies and establishing the goal of the system. In order to steer our system in the right direction we have to know how to make the right decisions. To do this it is essential that we be capable of assessing to what extent our system is achieving its goal. In other words, we have to be able to measure the system.

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How & Why You Should Be Capturing Customer Intent

Balbelforce

A contact center might receive thousands of calls every single day. Some of those calls are from customers with very specific questions or requests, while others may be more general inquiries. In either case, it’s important for the contact center to quickly and accurately identify the customer’s intent. But why, and how, should customer intent be captured?

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IBM Cloud Pak for Data- Data Science MLOPS

Perficient Digital Transformation

IBM Cloud Pak for Data- MLOPS and Data Governance: I have been Learning, exploring and working on IBM MLOPS for Data Science and wanted to share my learning and experience here about IBM’s Cloud services and how they are integrated under one umbrella named IBM Cloud Pak for Data. First, let’s understand what IBM Cloud Pak for Data is. IBM Cloud Pak for Data is a cloud-native solution that enables you to put your data to work quickly and efficiently.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.