Redial
NOVEMBER 18, 2022
A new year is arriving and it comes with new possibilities and, of course, customer service trends that we need to stay in touch with. . As one of our main objectives is to enhance our client’s CX, we investigated 5 interesting customer trends that will be game changers for every business. Virtual & voice assistants. We’ve already explored this topic through omnichannel , so we know this is a major trend for this year.
Forrester Digital Transformation
NOVEMBER 18, 2022
This week NVIDIA announced a multi-year collaboration with Microsoft to build a cloud-based artificial intelligence (AI) supercomputer. With this partnership, Microsoft Azure will be the first public cloud to leverage NVIDIA’s full AI stack – chips, networking, and software. More specifically, the supercomputer will be powered through a combination of Microsoft Azure’s scalable ND- and […].
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
31 West
NOVEMBER 18, 2022
You have embraced digital transformation and moved your business operations to the cloud. But have you considered the security risks? This digital transformation brings a set of challenges that pose a security threat to organizations. Social engineering attacks, like phishing and email impersonation, are on the rise. You may think your private network is safe and accessible only to authorized users, but that couldn’t be further from the truth.
Forrester Digital Transformation
NOVEMBER 18, 2022
The battle between hyperscalers and European cloud providers to conquer the European public cloud market is getting more contentious over the issue of data sovereignty. It now involves new actors, new concerns, and new weapons. Here a few of the main facts that will most probably influence the European cloud scenario moving forward. Growing Complexity […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
The Global Small Business Blog
NOVEMBER 18, 2022
©iStock/Dilok Klaisataporn Taking a trip abroad? It’s wise to get some foreign cash before landing at your destination. And while currency exchanges at airports are convenient, you’ll get less bang for your buck due to their poor exchange rates. To exchange your currency more affordably, skip the airport kiosk and look for another foreign currency exchange nearby.
Forrester Digital Transformation
NOVEMBER 18, 2022
Takeaways from the Global Data and AI summit, EY 2022.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Globalization Partners
NOVEMBER 18, 2022
Following the global pandemic and now the looming threat of a worldwide recession, it is not uncommon for a company to be considering closing down an international entity. This may happen for several reasons. Changes to the local economy or a shift in the market can create a lack of interest in goods or services. Or a change in compliance regulations can increase the likelihood of committing compliance errors with severe financial penalties a risk that a company may judge best to avoid in these
McKinsey and Company
NOVEMBER 18, 2022
Studies show that time spent in nature has a positive effect on attention span and well-being. Companies that harness its power can create a resilient and productive workforce for the long term.
Magellan Solutions
NOVEMBER 18, 2022
How to Increase Your Sale This Holiday with an Outsourced Seasonal Staffing. For businesses, the holiday season is the most profitable time of the year. But for some, it can also be a stressful time because they have more work to do. At first, the plan may be to hire more people to help with the demand, but this may not be a good long-term solution. especially if it’s just a seasonal peak.
McKinsey and Company
NOVEMBER 18, 2022
A workplace free of racism and sexism can start with a better understanding of the historical relationship between Black and White women, says Dr. Tina Opie.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
NOVEMBER 18, 2022
The average cost of bad data to US businesses is $15 million a year, as it hinders staff productivity and results in bad decisions. Suppose that inaccurate contact information in the CRM prevents sales reps from contacting prospects, or that sales managers base their strategic sales plans on reports created using out-of-date data. If you’re an administrator in charge of the Salesforce data cleaning process, you’re probably wondering where to begin.
McKinsey and Company
NOVEMBER 18, 2022
In the coming years, winning companies will prioritize digital to build business resilience through customer-centric innovation, talent acquisition and retention, and operational excellence.
Zinnov
NOVEMBER 18, 2022
Rajat Kohli, Partner, Zinnov; Atul Srivastava, Engagement Manager, Zinnov; Swapnil Keshri, Project Lead, Zinnov; Kashvi Jajodia, Consultant, Zinnov. Forty years ago, Richard Feynman proposed that if we could harness the power of quantum physics, we could build the most powerful kind of computers yet. Realizing Feynman’s vision has been one of the most challenging tasks that scientists of the 21 st century have on their plates.
McKinsey and Company
NOVEMBER 18, 2022
Up to 14 percent of rain-fed cropland has suffered from moderate to extreme levels of drought in 2022. Here’s what organizations can do to build resilience.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
ScaleHub
NOVEMBER 18, 2022
It can be challenging to “move the needle” in a market with as many offerings as the information and process automation management industry. However, from among more than 150 briefings, ScaleHub was selected by Deep Analysis as one of only seven organizations to be awarded a prestigious 2022 Innovation Index Award. It’s thrilling to be recognized for our ongoing commitment to excellence and challenging the status quo, but also to do it twice in two consecutive years; we join Microsoft as the onl
Planergy Software
NOVEMBER 18, 2022
Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend.
Everest Group
NOVEMBER 18, 2022
EXM platforms help employers retain and attract employees by addressing the pain points in the employee life cycle; current Everest Group PEAK Matrix Leaders include Qualtrics and Medallia. DALLAS, November 18, 2022 — Even with global economic headwinds, enterprises remain desperate to retain employees and recruit new talent. It is against this backdrop that the Employee Experience Management (EXM) platforms market is expected to experience a compound annual growth rate of 35-50% through 2025, a
McKinsey and Company
NOVEMBER 18, 2022
Consumer goods players are meeting rising service expectations, but they must do more to recover the costs involved.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Aspirant
NOVEMBER 18, 2022
In order to find a flaw in your go-to-market strategy, you will first need to have a good understanding of both your customer and your competition. Your customer’s journey is the story of their relationship with your brand or business. This stretches from the time they first encounter the product or services all the way through their time of purchase.
Influx
NOVEMBER 18, 2022
The ability for customers to get help in a timely and consistent manner is important to the success of any business. Thanks to help desk software, you can create a seamless customer experience that increases your team’s productivity and efficiency. No matter the size of your business, you can benefit from help desk solutions. In this blog we’ll explain what a help desk is, why it is important, how you can find the right help desk for you, and more!
Expert insights. Personalized for you.
130 
Let's personalize your content