Fri.Aug 27, 2021

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Transforming the Way a Brand Communicates During a Global Pandemic and Afterwards

The Global Small Business Blog

©iStock/Tashatuvango With the upheaval the global pandemic has caused, not every brand has been able to adapt — especially in the way they communicate with their audiences. And it’s not about making an old plan fit the new mold; it’s about truly transforming the way a brand communicates. Some businesses perished, while small businesses emerged to cater to the needs of certain demographics under lockdown.

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Improve Company Culture: 3 Secrets to Boost Employee Morale and Engagement

MicroAgility

Over the last year and a half, businesses of all kinds have faced major challenges. Not only have many struggled just to keep their doors open and their lights on, but others have had to learn how to manage remote teams, onboard new hires they’ve never met in person, and figure out how to function during an ongoing pandemic. But there are numerous companies that have managed to survive.

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3 Reasons to Use RPA for Data Analytics and Reporting

Automation Anywhere

According to The Economist , the most valuable resource that an enterprise can own and utilize is data. Data can provide crucial information about customers that can be used to make critical decisions and strategize different approaches for a business. Yet, raw data needs to be captured, managed, and organized in a way that can bring value and insights to your business.

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[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

OpenAccess BPO

As more consumers turn to online channels, businesses are expected to provide accessible, multilingual call center support for their international customers. Businesses must also keep an eye on the economic shifts pointing towards globalization and regionalization, both of which can widen audience reach. Multilingual outsourcing puts bridging the language gap at the forefront.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Compliance Management: Your CFO Can Be a Strategic Enabler

Provana

The credit and collections industry is currently rife with change, specifically when it comes to compliance management. From Hunstein to Reg F and differing interpretations at the state-level , firms are currently caught between deciding to innovate or choosing to batten-down the hatches for the next regulatory wave.

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Integrated Planning Keeps the Glass Half-Full

.orgSource

In June, I thought the dust was settling. Now, with the onslaught of virulent Delta, not so much. We are still in the grip of disruption. The change seems to be that people are learning to cope. There is a shift from reactive to more deliberate approaches. Organizations are investigating technology acquisitions and launching new […]. The post Integrated Planning Keeps the Glass Half-Full appeared first on.orgSource.

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A Global Mobility Alternative: Expansion Without Relocation

Velocity Global

Expanding your business internationally is no small feat. On top of the necessary long-term financial plans and market research, international expansion requires companies to address and overcome language barriers, cultural differences and hire new employees. A common practice during internationalization is to relocate existing employees from within your talent pool, to get the new location up and running.

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Improving Concept to Market in Product Management Through Prototyping and MVP

Infosys Consulting

“ A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat, ” quoted by Deep Nishar, Softbank Investment Advisers. It’s time to use this philosophy to give telco’s Concept to Market (C2M) aspects of product management a complete transformation. In a telecom habitat, it’s not just the product manager but an entire ecosystem that needs to come together to make a product creation thrive.

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Achieving continuous automated testing and smart test data provisioning

Capgemini

One of the key success factors with Agile and DevOps is building a continuous integration and deployment pipeline that can help replace manual activities with a fully automated process. And it’s crucial that testing activities be fully integrated in this. In reality, most Agile teams struggle with successfully automating their testing. Capgemini’s market surveys from our World Quality and Continuous Testing reports show that 68% of organizations consider their test automation levels to be too lo

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BPO Philippines Proven Methods To Increase Organic Traffic

Magellan Solutions

The Main Ingredient For BPO Philippines Organic Traffic. If you want consistent organic traffic, then you’ve got to put a working system in place. Or better yet, an organic traffic “pipeline.”. A half-baked approach to search engine optimization only yields meager results in terms of driving organic traffic. I’m sure nobody wants that. Search engines exist because people need the right information and you want consumers or even prospects to find yours easily. .

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Don’t let production quality issues catch you by surprise

Capgemini

The good thing about Agile and DevOps principles is that they give teams end-to-end responsibility for development and quality validation. By removing siloes and creating cross-functional feature teams, we’re able to speed up delivery and deployment significantly. However, the flipside of this team autonomy is that many organizations typically have multiple teams – all working independently – and at some point, their results have to align and work together.

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10 Companies Requiring Employees to Be Vaccinated Before Returning to the Office

Velocity Global

Amidst the uncertainty of the COVID-19 pandemic, one question remains constant for professionals across industries and job levels: when will I return to the office? Answers are beginning to emerge as the pandemic stretches toward its third year. Companies like Facebook, Zillow, and Slack have adopted permanent remote work policies. Others like Google, Apple, and Lyft planned on re-opening their offices in September but recently pushed their dates back to later in 2021 and early 2022.

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Get testing and QA right – or your Agile and DevOps could fail at scale

Capgemini

Within Agile and DevOps teams, quality is now clearly everyone’s responsibility. The organization and execution of quality, validation, and testing activities have blurred among team members. But the reality is that without proper enablement and the right guidance, teams often fail to implement continuous testing with adequate risk coverage in their continuous development and continuous integration process.

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What’s The Difference Between Procurement And Purchasing?

Obobo

What’s The Difference Between Procurement And Purchasing? Both procurement and purchasing are involved in the process of acquiring goods and services. The two terms are often used interchangeably to describe this; however, they are two distinctly different processes. Procurement deals with the whole strategic life cycle of acquisition whilst purchasing is the transactional (tactical) process of doing the actual acquiring.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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CPO & Executive Virtual Series Recap: Maximizing Savings and Innovation from IT and BPO Service Providers

SIG Speaks

Recently, SIG had the pleasure of hosting a panel of Everest Group experts for the July CPO & Executive Virtual Series. The panel included Vice President, Sourcing and Vendor Management, Amy Fong, Chief Research Officer, Michel Janssen, Everest Group Partner, Jimit Arora and Pricing Assurance Partner, Rahul Gehani. It was a very engaging discussion that lasted nearly two hours with tons of excellent takeaways.

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